I enjoyed my August stay at Svengaard's and would stay again. The cost was $55 and that was about half what others were getting. The male reservationist was helpful, fun and had the customer service ethic down, The check in clerk did not. A middle aged woman with a black wig that if prompted, might engage but certainly didn't enjoy dealing with guests. I could see the definite difference between the way she bantered with other employees and the colder side reserved for the patrons.
My first one had an odor from the sink drain so I was switched immmediately with no hesitation on behalf of the staff. This is an older motel but the bed was comfortable and the room was clean. Dated but not run down, someone in charge maintains this vintage Solvang residence.
Smallish as was the jacuzzi but immaculate and I mean clean. The tile shined and the entire area was comfortable for sunbathing and a swim.
The continental breakfast:
Uh, it was lacking but again the cost of the room was a deciding factor and to expect a "buffet" ( as one of the reviewers requested ),doesn't make sense. Small pastries and juice, coffee , tea handed across a counter, ( it was an awkward service attempt ) the feeling that it was being rationed came across more than having someone serve you by handing it to you cafeteria style. Pic Nic benches in the lobby other than two small tables. There was small table seating outside along the parking area but again,awkward.
Price was right, room was clean, bed was comfortable and cable was extensive.
No laundry facility. (Motels in this category really miss the boat sending guests into unfamiliar territory to do their laundry.) I was told,"go out our back parking lot to the next parking lot and therer is a laundry mat." No, two parking lots away there was a laundra mat and you didnt want to be there at night.
Check in woman, (bookeeper?) needs to be congrugous with the right attitude for an arriving guest.
Dated rooms need air conditioner/ heat pump less than two decades old ( Mine was on the wall above the bed 6' up.
Wi Fi was weak and in todays world that is not acceptable.
Svendgaards is perfect for the value concious traveler who is enjoying many of the great eateries in Solvang for their breakfast. It's clean, some of the staff are friendly and welcoming, it's at the end of town but easily walkable to anywhere in Solvang.
No facilities for laundry, a soda and snack vending machine was provided.
Get one in the back and upstairs if you can handle carrying your luggage. Bottom floor rooms are sub...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.