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“OK for a short stay” 3 of 5 stars
Review of Holiday Inn Express Solvang

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Holiday Inn Express Solvang
2.5 of 5 Hotel   |   1455 Mission Drive, Solvang, CA 93463   |  
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Ranked #9 of 10 Hotels in Solvang
Palmdale, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“OK for a short stay”
3 of 5 stars Reviewed February 19, 2013

This hotel is fine for a short stay. Room was clean and comfortable and room enough to move around. There was no cover on the air vent, and we were a little uncomfortable about particles blowing out of the unit. The halls and room had a peculiar smell. It was nice to have a micro wave and refrigerator; however the refrigerator was barely cool. There were no towels so we called down to the lobby. They told us that they were out of clean towels, but would bring some up in about 15 min. We were meeting friends for dinner and wanted to take a shower first. Still no towels an hour later – called back down and they finally brought some up, but not in time for us to shower before dinner. Staff was pleasant enough, but certainly wouldn’t call it a warm welcome. One thing that really surprised us was their local guide. For an area that has so many dining establishments, they listed only 7, one of which is in San Francisco. There were only 3 or 4 points of interests. Thankfully we are familiar with this area and really didn’t need guidance, but if we were not, the guide would have been totally worthless. Because we booked through Orbitz, we got a good deal, so we were ok with this hotel at that price, however, if we would have paid the hotel asking price, we would not have been happy.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this review, February 20, 2013
Dear Diana B,

Thank you for taking the time to share your recent stay at our hotel. We are glad you enjoyed your stay and felt that our spacious rooms were clean and comfortable. I did take note of your comments about the air vents not having covers or that you had no towels at your arrival. We take these comments seriously as we are always attempting to improve.
Thank you,
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286 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (77)
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English first
Los Angeles, California
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 11, 2013

We came to the Santa Ynez Valley for a quick getaway wine tasting trip. The Holiday Inn Express had the most reasonable rate for the weekened we went, and I liked that breakfast was included. Upon checking in, we noticed that our roon was directly next to a very large bachelorette party where it seemed 6+ people were staying in the room. As we wanted a relaxing (and quiet) weekend, we asked to be moved to a different room. The manager (I think) upgraded us to one of the loft rooms, which was great, and VERY quiet. We didn't hear a thing! I appreciated the speedy customer service that I haven't seen at some very high-end resorts. The room was comfortable, no frills, but very clean and the hot breakfast in the morning was great. I would recommend this hotel to anyone looking for good customer service in Solvang.

Room Tip: Ask for a room facing the park, you don't have any street noise!
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this review, February 13, 2013
Dear Turtle9012,
Thank you for taking the time to comment on the hotel and the staff! We pride ourselves in making sure each guest is comfortable and taken care of. I believe that from your response we were able to do that for you. We hope to see you again when your travels bring you back to Solvang.
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Canada
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed February 9, 2013

Short two night stay but loved it!

Location:
Amazing - 2 minute walk to tasting rooms and brewery.

Pool and hot tub:
Spotless - not even a leaf in the pool or a spec of dirt, very impressive! Heated pool was warm enough to swim at night - swam both nights in February.

Room:
Large, extremely clean, comfy bed, big bathroom, great shower pressure, cold mini fridge.

Overall, highly recommended. We will stay here again!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this review, February 15, 2013
Dear RealTraveller111,
Thank you very much for your amazing review of our hotel! We are so happy you enjoyed your stay and our heated swimming pool and jacuzzi. Thank you also for recognizing the many amenities in our room. Hopefully we will be your destination the next time you travel to Solvang.
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SoCal
Senior Contributor
27 reviews 27 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed January 23, 2013

This hotel is right on the main street in Solvang and you can easily walk anywhere to enjoy all of the fantastic bakeries, restaurants and wine tasting rooms. This is a great option for wine tasting, the wineries have storefronts and you don't have to worry about getting back in your car. The hotel itself is interesting, it would be awesome if they refreshed the rooms and replaced the windows. My partner was in love with our room, it was 2 floors and a balcony bedroom upstairs.

Room Tip: We were on the street side and the windows desperately need to be replaced to block the noise. I a...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this review, January 28, 2013
Dear BizTravellers,

Thank you for taking the time to leave us such a detailed review.
We are happy you and your partner were able to enjoy our hotel and the location.
Your feedback is very important and will be shared to ensure better future stays. Please consider staying with us again if you return to the area.

Thank you,
Lisa Walter
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Los Altos Ca.
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 21, 2013

In the area for a memorial service and was very pleased with all aspects of our one day stay. Excellent location, friendly and helpful staff, and the room was clean and met all our needs. An added bonus was the extensive breakfast buffet. It had everything one would need to fuel up for the day ahead. I would not hesitate to stay here anytime I visit the Santa Ynez Valley.

Room Tip: Rooms in back face the Hans Christ. Anderson Park and are extra quiet.
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  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa W, Director of Sales at Holiday Inn Express Solvang, responded to this review, January 28, 2013
Dear BillyRayLosAltosCa,

Thanks for staying with us, and for the excellent review. It's nice to hear that the location was ideal and that you enjoyed our services and amenities. If you return to the area in the future, please consider staying with us again.

Thank you!
Lisa Walter
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed January 15, 2013 via mobile

We attended a school event in Santa Ynez. This hotel was very close to our destination. It's located in a safe area. Many people can be seen walking. The streets are lined with trees strung with Christmas lights (very pretty). The room was comfortable and clean. They offered a free hot breakfast. My son ate pancakes. My husband had the eggs and sausage. I had cereal and toast. Not bad, considering it was free. We were walking distance from many restaurants. I'd stay here again.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamesh N, General Manager at Holiday Inn Express Solvang, responded to this review, January 15, 2013
Hello Packersfan1990,

We appreciate your great review of our hotel and are glad you were able to enjoy our
hot complimentary breakfast with your family. We will see you again next time you travel to Solvang.

Thank you,
Kamesh Nookala
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newport beach, ca
Top Contributor
204 reviews 204 reviews
28 hotel reviews
Reviews in 66 cities Reviews in 66 cities
82 helpful votes 82 helpful votes
3 of 5 stars Reviewed January 8, 2013

Hotel was clean and fairly efficient. They seem to follow a manual and do not want to differ from it for any reason, for example, we tried to check in ten minutes early and were told that it wasn't check-in time. Nevertheless, it was a comfortable stay, convenient location and we would stay here again if need be.

Room Tip: Ask for a room higher up, looking out over the fields (the parking lot is on the other side)
See more room tips
  • Stayed December 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamesh N, General Manager at Holiday Inn Express Solvang, responded to this review, January 15, 2013
Hello poggy2002,

Thank you for your recent review of our hotel in Solvang. We appreciate the positive feedback and will do our best to exceed your expectations on your next visit.

Thank you,
Kamesh Nookala
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Solvang

Address: 1455 Mission Drive, Solvang, CA 93463
Phone Number:
Location: United States > California > Solvang
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 10 Hotels in Solvang
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Solvang 2.5*
Number of rooms: 82
Official Description (provided by the hotel):
Come discover the preferred destination of travelers visiting the Santa Ynez Valley, the Holiday Inn Express Solvang. We are centrally located in the Danish Town of Solvang, walking distance to all of its major attractions. It is best known for its shopping, restaurants, chocolate factories and wine tasting rooms! Our hotel is centrally located within Santa Barbara County's Wine Valley. The Holiday Inn Express Solvang is within minutes to Vandenberg Air Force Base, renowned Wineries such as Firestone, Gainey, Buttonwood and Rusack. If you are a golf enthusiast then make the Holiday Inn Express Solvang your golfing headquarters. With our Monthly Golf Packages, you can golf at courses such as The Alisal River Course and La Purisima Golf Course.Our hotel is conveniently located just 30 minutes from the city of Santa Barbara, 20 minutes from Vandenberg Air Force Base and 30 minutes away from Santa Maria. ... more   less 
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Also Known As:
Holiday Inn Express Solvang Hotel Solvang

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