This was not our first experience at the Inn, but it will be our last. We originally stayed when it was the Tivoli Inn and loved it!! Our second trip didn't go as well, but since the Inn had changed hands again, we decided to give it another try. Third time was not the charm. Our original deluxe room was extremely small (and since we had stayed before, we knew what the other rooms looked like). We were not happy about the room we were given, but were willing to live with it. When we were woken up in the middle of the night by a loud, continuous thumping noise, we decided we needed to do something (the rain gutters outside emptied right on top of the heating unit in our room and the rain became amplified and echoed into the room). When we complained about the noise, we were told there was nothing they could do about it and that nobody else had complained about it (insinuating to us that we were either lying or nuts). Since we had booked the entire weekend, they did agree to give us another room, which was a vast improvement and more what we were expecting. My husband and I love to have a 'get-away' weekend in Solvang and we have no complaints about the room we eventually got, but the attitude of the front desk staff but a damper on the weekend. The hotel is quaint, but it's not worth it to deal with the staff.
- Also Known As:
- Wine Valley Inn And Cottages - a Broughton Hotel
- Wine Valley Inn
- Wine Valley Inn Solvang
- Official Description (provided by the hotel):
- Santa Ynez Valley...scenic vistas, vintage charm. Located on an acre of meandering gardens with a Koi pond, the Wine Valley Inn offers old-world hospitality with a variety of accommodations for every taste and budget. The Wine Valley Inn is located in the Danish village of Solvang, within easy walking distance of many wine tasting rooms and within 20 minutes of more than 40 acclaimed wineries & vineyards. ... more less
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