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“Surprised Find In Solvang....” 4 of 5 stars
Review of Wine Valley Inn & Cottages

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Wine Valley Inn & Cottages
3.0 of 5 Hotel   |   1564 Copenhagen Dr, Solvang, CA 93463   |  
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Ranked #5 of 10 Hotels in Solvang
Makati, Philippines
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Surprised Find In Solvang....”
4 of 5 stars Reviewed July 10, 2014

We want to stay in Solvang for a night but it seems we cannot get two rooms in one hotel. Lucky for me, when I called, Wendy at Front Desk was very helpful.

ROOM: I had some room requirements (short walk to the elevator, roomy, near the entrance of the hotel) and she made sure the rooms we got were what we wanted. Good enough when we arrived, the connecting rooms (203-205) were more than what we expected. And to think one of them was a family room enough for a family of four with kids. If you will visit Solvang and you are a family or with friends, Rooms 203 and 205 at the Village Tower is good.

BATHROOM: Roomy, clean and easy for us to move around because there were no high tubs to hop on. Room 203 is for guests who are in a wheelchair by the way. I would suggest another table for the bathroom stuff.

LOCATION: Near shopping stalls in Alisal and a bakery nearby but you have to look for a good dinner place since most close at 0600PM. Walking distance to some shops but may take a car to go to main street.

BREAKFAST: It is complimentary and very much filling already for me but do go early as the seats get taken immediately especially when we were there... start of Summer.

SERVICE: Wendy was very nice and accommodating to our requests during reservations over the phone and the people at the front desk were more than helpful in locating the places you want to visit.

PARKING LOT: For those with cars, they have a lot of spaces in front of the hotel and at the rear which is secured. I don't think we paid anything extra for parking.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 16, 2014
Thank you so much for the beautifully detailed review you have on our Solvang property. We are glad you decided to call and that one of our guest service representatives was able to provide for you the room that best fitted your family needs. As you saw during your stay, all our rooms are spacious, and are kept in optimal conditions due in part to the wonderful job our housekeeping department do. Please know that we offer all our guest free Wi-Fi, parking and continental breakfast. Breakfast is composed of scrambled eggs, sausage patties, waffles, yogurt, freshly brewed coffee, fruit, granola, oatmeal, and many others. we are located only minutes from the Solvang main street, which can leads to many restaurants, wineries and shops. Thank you again for the wonderful comments and we hope to see you again on your next trip to the city of Solvang.

Sincerely,
Guest Relations Manager
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766 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (204)
Date | Rating
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  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Los Angeles, California
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 10, 2014

From the outside this hotel is lovely, especially the cottages. You can opt to stay in a room or a small cottage. We stayed in a room. They have quite a few places where you can sit outside. Unfortunately, I found the room to be very uncomfortable. The sink in the bathroom was shallow with a large faucet so every time we used it water splashed everywhere. The shower curtain was too short so water splashed all over the floor. The room was dark even during the day. The breakfast is included but it was like eating in a public school cafeteria. The sausage, hash browns & other things seemed like they were frozen & heated. The pillows & bed were also very hard, lumpy and uncomfortable. Our room was not cleaned on our first night then when I called and asked about it they said they would send someone but nobody ever showed up.
The location was very convenient and the outside of the building was very nice.

  • Stayed July 2014
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 16, 2014
Thank you for taking a minute out of your busy schedule to provide us and future guests with your feedback on your stay at Wine Valley Inn and Cottages. As you were able to see on your stay, we do offer a different variety of rooms; our rooms vary from the standard room, to a loft. to a cottage. All rooms have different layouts and furnishing. We would love for you to get a loft or cottage so you can see that not all rooms are the same. We do offer free and hot continental breakfast to all our guest. The breakfast is composed of freshly brewed coffee, scrambled eggs, waffles, yogurt, oatmeal, danish (which we buy from our local bakery every morning), hot cocoa and freshly squeezed orange juice. We hope you will be able to stay with us again when you come visit the city of Solvang.

Sincerely,
Guest Relations Manager
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Ladera Ranch, California
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 8, 2014

This hotel was nice. I liked the location as my favorite restaurant in Solveng, The Green House is right across the street. You can walk anywhere in town from this hotel. We even walked to the town outdoor theater one evening. We would stay here again.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 9, 2014
Thank you for providing us with your feedback on your recent stay at Wine Valley Inn and Cottages. Yes, you are correct when you say that we are the ideal hotel when it comes to visiting the city of Solvang, as we are ideally located in the heart of the city. So walking to any shop, restaurant, winery or bakery will take one less than five minute walk. Please know that here at Wine Valley Inn and Cottages, we do provide all our guests with free Wi-Fi, parking and continental breakfast. The breakfast is composed of sausage patties, scrambled eggs, waffles, yogurt, cereal, freshly brewed coffee, and fruits among others. Wine Valley Inn and Cottages also has a "wine happy hour" every evening where guest can relax and enjoy a nice glass of wine and cheese. Once more thank you for the four-star review and we hope to see you again on your next trip to the quaint city of Solvang.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 5, 2014

This was my first stay at Wine Valley Inn. My daughter and I shared a King room on the 2nd floor. It featured a large living room with steps down to the bedroom area. Lots of space to stretch out. We also had a fireplace and a fridge. The overall ambiance was very European, lovely grounds with tables scattered among landscaping with outdoor fireplaces, water features. There were bikes available to borrow and breakfast was included, although we did not partake.
My only complaint is the softness of the bed. We tended to roll toward the middle. Otherwise, I enjoyed my brief stay and will definitely stay here again.

Room Tip: Ask about room types. We were on the main street but it was quiet. There are cottages available on t...
See more room tips
  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 7, 2014
We are glad to read of the wonderful experience you and your daughter had while staying at Wine Valley Inn and Cottages this past weekend. Yes, as you found out on your stay, all our rooms are spacious and are always kept in immaculate condition thanks in large part to the amazing job all our housekeeping members do. Our free and hot complimentary breakfast consists of scrambled eggs, sausage patties, waffles, freshly brewed coffee, cereal, and oatmeal, just to name a few. Even though we are located less then a minute from the main road, the traffic noise in minimal. We thank you once more for the wonderful comments and we hope to be your place of stay on your next visit to Solvang California.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, California
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 4, 2014

We were upgraded for a WHOPPING $4.00 into the TOWER. We got the top room on the 3rd floor.
The room was GREAT. The SHOWER was ALSO, GREAT. The whole experience was GREAT.
WE WILL BE BACK.. All the shops and restaurants are REALLY CLOSE BY.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 7, 2014
WOW!!! you got an amazing bargain for the upgrade you received during your stay Wine Valley Inn and Cottages. We are glad you enjoyed the upgrade as this made you have a great experience during your stay. Please know that here at Wine Valley Inn and Cottages, we provide all our guests with free Wi-Fi, parking and hot complimentary breakfast. We are located within minutes from most shops, restaurants, and bakeries. Our gardens and Koi ponds are always kept in optimal conditions so that guest such a yourself can enjoy a relaxing walk around our gardens. Thank you for the wonderful comment and we will be waiting for your next visit to Wine Valley Inn and Cottages.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morrison, Colorado
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 4, 2014

We were visiting California for a satellite launch at Vandenburg Air Force Base. We stayed at this hotel as it was so centrally located and close to restaurants and shopping. Our room was nice and the bed was extremely comfortable. The wine tasting with cheese and crackers was such a wonderful and relaxing time. The young lady who was serving the wine was beyond kind and gracious. She made our experience super. If you decide to stay at this location, please make sure you go to the wine tasting and meet Wendy. She is the definition of friendly and customer service is her objective. We really had a great time.

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 7, 2014
Thank you for taking a minute out of your busy schedule to provide us and future guests with your experience at Wine Valley Inn and Cottages. We are glad to hear that you chose to stay at our Solvang property, as it is centrally located and it is also walking distance to most shops, restaurants and Danish bakeries. Yes, we do offer a "Wine tasting hour" every evening near our lobby. This place has a central fireplace surrounded by couches, and soft music playing in the background. It is during this "Wine tasting hour" were we get to meet and talk with our guests. And also, during this time some of our guests make new friends. We hope you were able to partake in our free and hot complimentary breakfast. And we also hope you were able to go for a walk in our beautifully kept gardens. Thank you for your time and the wonderful comments you have regarding your stay at Wine Valley Inn and Cottages.

Kindly,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Poughkeepsie, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 3, 2014

Family from near and far across the country gathered in Solvang for my daughters wedding at Gainey Vineyard Memorial Day weekend.
After having stayed at the Wine Valley Inn in a private cottage during our last visit to Solvang, my daughter decided that that same cottage at the Wine Valley Inn was where she wanted to stay and have her Bridal Party gather for her and them to prepare and dress for the wedding.
It was very special both to her and to me.

Both the brides family and the grooms family and friends booked many of the Inns rooms for the weekend long wedding event.
Everyone was very happy with the Inn and its great location.They were also very pleased with their rooms. Everyone had a different layout of accommodation that they liked. Everyone also enjoyed the wonderful complimentary breakfast buffet in the morning . The breakfast room and the outside patio areas gave everyone great options as to where to eat their delicious breakfast or catch up on conversations about the weekend family events.
The housekeeping staff and maintenance staff did an excellent job around the property and in the cottage and ALWAYS with big smiles. The grounds were beautiful.

The only negative I have was our check in. Most everyone at the front desk during our four night stay was very personable, cheerful and very helpful.

But when we arrived at the Inn and first came to the front desk to check in saying that we were so excited to be there and that the Bride was so happy to be back staying there for her wedding weekend , there was no response, there was no warm welcome at all .... or any acknowledgement at all about everyone being there for the wedding weekend.

We didn't expect any kind of special treatment whatsoever but it sure would have been a nice start to our stay to have some kind of a reply , a simple short personal conversation ,
or merely a welcome .....

Instead I was just curtly and simply asked for my credit card information for the payment of our rooms.
Actually there was no personal contact from anyone with us during the wedding weekend.

I know we were only one of numerous wedding parties that stay there over the course of the year but after having personal conversations with the Inn arranging rooms etc., it just would have been a nice touch to merely make us feel just a little welcome when we checked in or extend some kind of personal contact during our four day stay.
Even a simple welcome note in the room would have been appreciated.

For future reference, people really do appreciate the little simple personal gestures like that or even asking during the stay how all the wedding quests were enjoying their time at the Inn or if there was anything we needed.

Its the little touches that people will remember and appreciate the most .

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, July 7, 2014
Let me start by congratulating your daughter on her recent wedding. It always makes us feel privileged when valued guest such as yourself decide to have a once-in-a-lifetime event such as a wedding, and decide to stay at Wine Valley Inn and Cottages to prepare for that joyous moment. We are glad all your guest liked the layout of the rooms and that you, your daughter and all who attended the wedding truly enjoyed your stay at our Solvang property. Yes, it is the little gestures in life that make a big difference in the perspective our valued guests have about the treatment they receive. For this, please accept our most sincere apologies. I will share your comments with our team members so this does not happen again, a thing that should have not occurred in the first place. Again, congratulations on celebrating such a magnificent event with Wine Valley Inn and Cottages. And once more congratulations to your daughter on her wedding.

Kindly,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wine Valley Inn & Cottages

Address: 1564 Copenhagen Dr, Solvang, CA 93463
Phone Number:
Location: United States > California > Solvang
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#1 Best Value Hotel in Solvang
#3 Business Hotel in Solvang
#3 Spa Hotel in Solvang
Price Range (Based on Average Rates): $
Hotel Class:3 star — Wine Valley Inn & Cottages 3*
Number of rooms: 65
Official Description (provided by the hotel):
Santa Ynez Valley...scenic vistas, vintage charm. Located on an acre of meandering gardens with a Koi pond, the Wine Valley Inn offers old-world hospitality with a variety of accommodations for every taste and budget. The Wine Valley Inn is located in the Danish village of Solvang, within easy walking distance of many wine tasting rooms and within 20 minutes of more than 40 acclaimed wineries & vineyards. ... more   less 
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Also Known As:
Wine Valley Inn And Cottages - a Broughton Hotel
Wine Valley Inn Solvang

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