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“Quaint bday getaway” 4 of 5 stars
Review of Wine Valley Inn & Cottages

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Wine Valley Inn & Cottages
3.0 of 5 Hotel   |   1564 Copenhagen Dr, Solvang, CA 93463   |  
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Hotel amenities
Ranked #4 of 10 hotels in Solvang
Los Angeles, California, United States
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
6 helpful votes 6 helpful votes
“Quaint bday getaway”
4 of 5 stars Reviewed October 19, 2013

Its a warm inviting place. Makes You feel like You are in a small part of another world. Make sure you start your day early because things close by 5pm. It is a good staycation. Staff was friendly. Bed was comfy and the welcoming goddies and wine was a nice touch.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 21, 2013
We are delighted to hear that you enjoyed your stay here at Wine Valley Inn and Cottages, and that you found the beautiful city of Solvang to your liking. We hope you were able to enjoy our free complimentary breakfast and that you found the rooms to your liking. Yes, the city does close its stores at five in the afternoon, but there are many city events that make up for the stores closing so early. Thank you again for the review you have provided us with and we hope to see you back again next time you are in the Solvang area.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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660 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas, United States
Senior Contributor
35 reviews 35 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 13, 2013

My wife and I stayed at Wine Valley for a recent trip to celebrate the birth of our son. Unfortunately, we had to check out early due to a family emergency but the staff quickly worked with hotels.com to get us a refund for the last night. Breakfast was included every morning which can be quite a savings. The outdoor gardens and fireplaces were a very special touch. This might not be the nicest accomodations in Solvang but is the best value for the money. I would highly recommend the location to friends and family.

Room Tip: I recommend upgrading. It was an extra $100/night but provides a hot tub that is exclusive to the r...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 21, 2013
Thank you very much for taking a minute out of your busy schedule to provide us and future guest with your feedback on Wine Valley Inn and Cottages. We are happy to hear that our team members worked with you during your family emergency so they could give you the refund for the night you did not stay with us. We take great pride in our costumer service and we are glad to read that our team members are doing their absolute best at providing the best costumer service. We do offer free full serve breakfast every morning, which include eggs, hashbrowns, cereal, coffee, and many other breakfast related items. Thank you again for the wonderful review and we hope to see you back at Wine Valley Inn and Cottages.

Kindly,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Top Contributor
52 reviews 52 reviews
19 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 13, 2013

I stayed overnight in Solvang, which I think was the right amount of time - there are a few areas of the town where the shops have closed down, but other than that you could see the town in an afternoon. As for the hotel, I checked in before 3pm, which there was no issue with, although oddly they noted this on my record - not sure why this was relevant? The room, number 30 in the annex, was nice, the decor was modern, with the shutters on the windows a nice touch rather than curtains. The TV was old, but who comes on holiday to watch TV. My only issue with the room was the deadlock was really stiff and whilst I turned it, I then struggled to unlock the door - I had visions of having to climb out of the window! Thankfully I unlocked it, but didn't dare try again. There is so much choice around town when it comes to dinner, all within walking distance. The included breakfast buffet was great, don't expect gourmet, but there was a good choice of hot and cold food and drink. I would stay again if I ever had to visit Solvang again, but it's one of those towns that once you've seen it, there's little reason to go back.

  • Stayed September 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 21, 2013
We are happy to read of the detail experience you encountered at our Solvang property. As you were aware, Solvang in a small quaint town where everything is in walking distance, just like you have described. Although the city stores do close early, there are many city events that makes one forget about the closed stores. Thank you for letting us know about the deadlock, we will do our best to fix this issue with the door. Our continental breakfast is fully loaded with many breakfast items, such as cereal, muffins, bagels, egg, ham etc. We hope you will be able to provide us with another visit next time you are in the Solvang area.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redondo Beach, California
Top Contributor
71 reviews 71 reviews
15 hotel reviews
Reviews in 25 cities Reviews in 25 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed October 11, 2013

the family or a couples retreat.We had a two story loft for 100 a night.The breakfast was 4 stars and the staff was great.The hotel had koi ponds and a little picnic area for drinking a glass of wine enjoying company

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 21, 2013
Thank you for taking a minute to provide us with a review. We are glad to hear that you enjoyed your stay at our property and that you were able to enjoy our affordable room rates in your two story loft. As you were able to see, the surrounding area of the property is one of relaxation, because as you mentioned, we have Koi ponds, and little picnic areas. We are glad to hear that our team members shined for you during your stay at our property and we hope you can pay us a visit next time you are in the Solvang area.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Selma, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed October 9, 2013

I have stayed at this hotel several times in the past and have always absolutely loved my stays. However, upon a very recent stay, I became aware that this hotel had just been bought out and was under new management/ownership. No biggie, I thought to myself. But, to my horror, I witnessed first-hand the horrible manner in which the staff is now being treated by this new "regime". Some management-type woman (of Asian descent, to be exact) was extremely rude and nasty, basically berating some of the staff and, at one point, I got another dose of her berating another employee from the front desk staff. While I love this hotel, I am out of love with their new owners. I will NEVER stay here again. I pity the employees that are subjected to such shabby, disrespectful treatment. I find it highly unprofessional and very unnecessary.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruskin, Florida
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed October 9, 2013

This is such an attractive hotel on the outside but unfortunately our room was in desperate need of a makeover - carpet was dirty and old looking, small tv, etc. There are so many rooms in this hotel and it was a challenge to find ours! It was located in the back, so we parked off the street in the back. There is an outside elevator that we took and then went round and round until we found our room. The room has 2 levels, both very small areas. The morning breakfast was good but average.

Room Tip: WARNING! This is such a cute town but plan to arrive in Solvang early in the day. We arrived on a Tu...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 16, 2013
It is our intent to provide our guest with the best room available and we take all feedback into great consideration. After having read you review, we have taken action to improve the condition of every single room, and you'll be happy to know that slowly, we are working with a complete improvement of our rooms. As everything is life, all new changes take time, and we ask for patience for the complete improvement of the conditions of our carpets. We will also retrained our team members so they can guide all guest to their room, as many guest do get lost when trying to look for their rooms. Again thank you bringing to carpet issue up, we will work diligently to fix this problem.

Sincerely,
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 8, 2013

We stayed in Wine Valley Inn for two nights and found it to be very charming.
We were upgraded to an apartment with a bed on a mezzanine overlooking a living area with sofa and TV.
The room looks dated but I believe this may be intentional to fit with the surrounding area.
Breakfast was sufficient.
Room was clean and tidy and came with an honour bar.
Equipped with a Fridge, ironing board, two televisions, a sofa and a couple of tables.
Would definitely recommend to friends and family. Would also return if visiting Solvang.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Guest R, Guest Relations Manager at Wine Valley Inn & Cottages, responded to this review, October 16, 2013
Thank you for taking a minute out of your busy schedule to provide us with your feedback on Wine Valley Inn and Cottages. It is always our number one goal to have are clean environment for all our guests to enjoy, from what you have just said, our team members are doing an adequate job with the rooms they clean. Yes, we do offer free continental breakfast, a complete breakfast I might add, as we have eggs, bacon, juice, milk etc. Our rates are modest for the kind of room you get and for the location. All the rooms are nicely furnished with a television, microwave, Iron, Iron board, and other small things that make all the rooms attractive. We hope to see you again next time you are in the Solvang area.

Sincerely,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Wine Valley Inn & Cottages

Address: 1564 Copenhagen Dr, Solvang, CA 93463
Phone Number:
Location: United States > California > Solvang
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
Ranked #4 of 10 hotels in Solvang
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wine Valley Inn & Cottages 3*
Official Description (provided by the hotel):
Santa Ynez Valley...scenic vistas, vintage charm. Located on an acre of meandering gardens with a Koi pond, the Wine Valley Inn offers old-world hospitality with a variety of accommodations for every taste and budget. The Wine Valley Inn is located in the Danish village of Solvang, within easy walking distance of many wine tasting rooms and within 20 minutes of more than 40 acclaimed wineries & vineyards. ... more   less 
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Also Known As:
Wine Valley Inn And Cottages - a Broughton Hotel
Wine Valley Inn Solvang

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