We spent two nights here on our trip. It is a great place, love the location off the main streets. Three stories but they have a small elevator to help with the heavy luggage. We were in Room 9, perfect, with a private balcony. They have complimentary wine and snacks in the afternoon as well as breakfast in the dining room in the morning (no set time you have to make). Large comfortable bed. A/C system had a funny smell when first turned on but we kept the windows open mostly as it was very pleasant. The one thing that is a little odd is the large jacuzzi tub, nice if you were to use it but a little hard to enter and exit if just using the shower as it is a step up. All staff was extremely friendly. We'll remember this one!