My girlfriend and I stayed here for a Saturday night as part of our Santa Ynez / Solvang getaway weekend. We booked our room online, directly through the hotel's website.
-Location, location, location! This hotel is DIRECTLY in the heart of downtown Solvang; completely within walking distance to everywhere else (in Solvang).
-The front desk staff will hook you up with complimentary wine tasting passes (redeemable at several local tasting rooms down the street), and they have plenty of great advice as to where to eat, drink, shop, etc..
-The check-in and check-out is quick and painless. The staff is extremely friendly and knowledgeable.
-The staff is Johnny-on-the-spot attentive! One quick stop by (or call to) their front desk will resolve just about any problem you could have. They hooked us up with a fresh (and complimentary) pot of coffee upon request.
-Super-comfy bed, with real goose down comforter and pillows!
-For some unknown reason, you have to go through an old, glass-paneled wooden door before you get to your own hotel room's door. These ancient doors give a uniform look to the building (when viewed from the parking lot), but have no cushioned hinges / air pistons to soften their closing. This results in the stupid door SLAMMING shut every single time, unless someone consciously remembers to slowly shut it by hand. The end result? You'll be woken up by the LOUD SLAMMING sound at all hours of the early morning and late night. (The management says these old doors might be permanently removed as part of the building's forthcoming renovations -- keep your fingers crossed!)
-Our so-called "Garden View" room didn't have much of a garden view; it was more of a street/roof view. So much for the $20 upgrade over the standard rooms! We did have double French doors that opened up to a small private balcony framed by real ivy, however.
-The furniture, fixtures, and décor in general reminded me of my great-grandmother's house back in Ohio. The wallpaper was peeling, the armchair corners were threadbare, some bathroom sink/vanity light bulbs were burned out, there were visible cobwebs on some of the fixtures, etc. (This isn't necessarily a bad thing if you're nostalgic, but it's definitely not good if you're expecting modern décor!)
-There's no ice machine.
-The complimentary shampoos, conditioners and lotions are HEAVILY perfumed; they smell like a cross between an Abercrombie & Fitch store and an elderly churchgoing woman's perfume. AVOID!
-There was a mini- "family reunion" of sorts going on in the room directly across from us; people were coming and going throughout the day and night. The patriarch decided to keep their front door propped open, so their constant talking (in a foreign Middle Eastern tongue) could be heard through our closed door. This continued despite my asking them to please close their door and lower their voices at least twice. (To the management's credit, they later told us that if we had informed them directly of the problem, they would've resolved it immediately, including escalating it to the police if necessary.)
Overall, I'd recommend a stay at this hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.