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“Pleasant Surprise” 5 of 5 stars
Review of BEST WESTERN PLUS Posada Royale Hotel & Suites

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BEST WESTERN PLUS Posada Royale Hotel & Suites
2.5 of 5 Hotel   |   1775 Madera Road, Simi Valley, CA 93065-3049   |  
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Ranked #1 of 6 Hotels in Simi Valley
Alpine, Texas
Contributor
18 reviews 18 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
“Pleasant Surprise”
5 of 5 stars Reviewed October 4, 2013

We were upgraded to a junior executive suite as a pleasant surprise. It was very nice and roomy. The clerk at the front desk was very friendly. The layout and landscaping were quite elegant. Everything was first class. Breakfast was exceptionally good with omelets made to order.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, October 15, 2013
Thank you so much for your wonderful review. I am delighted that you enjoyed your stay. I will definitely share your feedback with my staff. We look forward to serving your travel needs in the future!

Daniel Schmidt-Hughes, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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394 reviews from our community

Traveler rating
    192
    128
    44
    19
    11
See reviews for
155
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Fairmount City
2 reviews
5 of 5 stars Reviewed October 1, 2013

We have always had good experiences at Best Western Hotels, and the Simi Valley location continues the tradition of excellence. Staff were friendly and helpful, nice facility. They have an excellent hot breakfast with omlet station. I would definitely stay there again if I were in Simi Valley.

  • Stayed September 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, October 15, 2013
Thank you for your comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to comment on Trip Advisor. We appreciate your loyalty to our brand.

Daniel Schmidt-Hughes, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
california
Senior Contributor
22 reviews 22 reviews
16 hotel reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed only for one night. Good free breakfast with fresh hot made to order options. Wine and cheese reception in the evening. Free wifi with decent bandwidth. Rooms and passages were clean and staff friendly and helpful.

Rate was very reasonable.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, October 2, 2013
Thank you for your comments regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Thank you again for taking the time to comment on Trip Advisor. We appreciate your loyalty to our brand.

Daniel Schmidt-Hughes, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Simi Valley, CA, United States
1 review
5 of 5 stars Reviewed September 22, 2013

This hotel was clean, and the room was very nice. It has a nice pool and hot tub with a beautiful courtyard. The breakfast was very good. The staff were all very helpful. It's a lovely place to stay and a good value.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, September 23, 2013
Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest. We look forward to welcoming you back the next time you are in the area.

Daniel Schmidt-Hughes, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Las Vegas, Nevada
1 review
2 of 5 stars Reviewed September 18, 2013

Arrived on Friday Sept 13 for 4 nights. Purpose of travel was to attend a funeral. Unpacked and went out for the evening. Went to sleep and in the morning enjoyed a nice breakfast. We had 2 queen beds (Rm 122) and while my wife was showering I noticed a bug crawling on the side of the sheet. I killed it and told my wife about it and another appeared and she said it was a bed bug. I killed it and another. Reported it to the desk and they were to send housekeeping and help us move to another room. While waiting I pulled the sheets back and found a couple of more under the pillow top mattress. We packed up and went to another room without any assistance and asked for housekeeping to come to that room. When they arrived "What is wrong with this room!" I asked them to strip both beds so I could check for bugs. They did and remade the room. I had forgot something in the room and obtained a key at the desk, when I arrived the maintenance man was at the door we entered the room and another bug was crawling on the other bed. It wasn't until Sunday that someone apologized. No offer of compensation or anything else. Needless to say we didn't sleep very well after that. The staff in the breakfast room were pleasant. The Lobby was nice but the furnishings in the rooms were worn and the netting under the armchair was ripped and hanging down in both rooms. Maybe looking for bugs. Had a problem with the toilet and was repaired at once. The water and drain was very loud from the room above or adjoining room. It woke me up at 5:30 . I am not sure how the PLUS rating is obtained but we have stayed in 4 different Plus hotels this summer and only 1 deserved a plus!

Room Tip: Ask to see the room prior to checking in.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, September 23, 2013
Thank you so much for bringing your concerns to our attention regarding your stay. I can tell you that we take any comment / complaint about bed bugs extremely serious. Any time we have had these types of complaints, the hotel immediately calls a professional pest control for a complete inspection of the room. While I can understand you being uneasy about finding any type of bug, the hotel does everything in its power to ensure that these types of things do not happen to any guest.
We unequivocally apologize for the inconvenience and discomfort your experienced and once again, we would like to assure you that our hotel does not have a bed bug problem. We take every step including staff training and implementing professional preventative programs to insure our guests’ comfort.


DANIEL SCHMIDT-HUGHES, CHA
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lenexa, ks
1 review
5 of 5 stars Reviewed September 18, 2013

We stayed at Best Western for one night and loved this hotel. It was very clean and the staff were very helpful and attentive. The free breakfast was awesome - made to order omelets, rolls, fruit, bacon, potatoes, etc. They also had wine and cheese from 4:00 pm to 7:00 pm. Overall just a great place to stay.

Room Tip: Our first floor room was very convenient.
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, September 23, 2013
We are all so glad that you enjoyed your stay and hope you will be back soon.

Daniel Schmidt-Hughes, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 18, 2013

On our 30th Wedding Anniversary we went to Simi Valley CA to my husbands boyhood home. I had not been there before and he always wanted to show it to me. We stayed at the Best Western in Simi Valley and it was a wonderful stay. From the time I walked in without a reservation to the time we left everyone was wonderful, helpful and so nice. The breakfast buffet was beautiful and delicious . I must say it was better than the buffet at the Embassy Suite where we stayed the night before. Thanks Best Western!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
POSADADHS, Manager at BEST WESTERN PLUS Posada Royale Hotel & Suites, responded to this review, September 23, 2013
Thank you for your wonderful comments. I am glad you enjoyed our location as well as all of the amenities. We take great pride in providing excellent service as well as a clean comfortable room to every guest. We are glad we could been a part of your 30th Wedding Anniversary We look forward to welcoming you back the next time you are in the area.

Daniel Schmidt-Hughes, CHA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Posada Royale Hotel & Suites

Address: 1775 Madera Road, Simi Valley, CA 93065-3049
Phone Number:
Location: United States > California > Simi Valley
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 Hotels in Simi Valley
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Posada Royale Hotel & Suites 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
Offering guests an affordable luxurious experience, the boutique hotel strives to provide a comfortable stay for business and leisure travelers alike. Centrally located between Los Angeles and Santa Barbara, this green property is minutes away from the Ronald Reagan Presidential Library & Museum, Moorpark College & America’s Teaching Zoo, California Lutheran University, Farmers Insurance and various golf courses. Start your day with a delicious omelet from our complimentary hot breakfast; spend the day exploring the local shops, parks or golf courses and come home to relax in the swimming pool or cozy fireplace in the lobby before spending an evening in our deluxe guest rooms or luxury suites. Guests can enjoy the complimentary wine reception (Monday thru Thursday) or visit the Elephant Bar next door. Event and meeting space, from weddings to conferences/seminars, available with menu options catering to every taste bud. ... more   less 
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Also Known As:
Best Western Plus Posada Royale Hotel And Suites, Simi Valley
Best Western Simi Valley
Simi Valley Best Western

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