We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Rough night 'roughing it'” 1 of 5 stars
Review of Shaver Lake Village Hotel

Shaver Lake Village Hotel
We can't find prices for this accommodation
Our online travel partners don't provide prices for this accommodation, but we can search other options in Shaver Lake
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Shaver Lake Village Hotel
Save
You added Shaver Lake Village Hotel to your Saves list
42135 Tollhouse Rd, Shaver Lake, CA 93664   |  
Hotel amenities
Los Angeles
Top Contributor
110 reviews 110 reviews
30 hotel reviews
Reviews in 59 cities Reviews in 59 cities
77 helpful votes 77 helpful votes
“Rough night 'roughing it'”
1 of 5 stars Reviewed April 29, 2012

My Wife and I stayed one night in the newer Log Cabin and did not have a good night. We didn’t discover a few problems till the evening, and the office was closed early.

The room was clean, rustic and exactly as advertised. The first issue was the heater in the bathroom created smoke, so we decided to leave this off. This made the bathroom incredibly cold since even at full tilt the gas fireplace in the main room couldn’t pick up the slack due to the cold temperature.

At bed time we found if the pillows were any thinner, they would have disappeared. Even though the room had a pull out bed, there were no extra pillows. We made due with jackets under our heads.

The bed was as lumpy and uncomfortable as the worst flop house variety.

After a tough sleep we found the shower was broken. The hand held shower head only stayed on the wall at waist level. Couple that with a frigid bathroom it made the morning shower a shiver-fest.

The odd thing about the room was there were very few places to put anything away. No closets: The bathroom had no shelves and in the bedroom there were very few drawers. It was easy to find no hair dryer was provided, since there were no shelves to keep it.

We would have mentioned these issues to the office, but no one showed up the next morning. We didn’t bother using our roaming cell phone minutes to call the number tacked to the office door.

  • Stayed April 2012, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin T, Owner at Shaver Lake Village Hotel, responded to this review, September 7, 2012
Although we had not yet purchased this hotel at the time of this review, I found it most helpful in determining what improvements we wanted to make to this property once we took title. None of the cabins or rooms had hair dryers which I thought was odd. We have added hair dryers to every room and cabin, changed all televisions sets to the large flat screens, changed linen companies, changed pillows, added a new lodge room with a continental breakfast now included with your stay, new water system with new plumbing, electrical upgrades, and within 30 days a new parking lot and signage. We have added new swings, horseshoe pit and are working on promoting outdoor movies soon. Our new lobby will be completed shortly with a custom front reception desk made of sinker logs from the bottom of Shaver Lake. Thank you for the helpful review and hopefully you will give us another chance someday.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

45 reviews from our community

Traveler rating
    11
    21
    3
    6
    4
See reviews for
18
12
5
5
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Any
English first
Fresno, California
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 20, 2012

We stay at the shaver lake village every year... it's nothing super fancy but it's a ncie cozy l;ittle place... close to EVERYTHING shopping, good eats, & of course the snow !! you can park and walk to almost everything! We love it, We are a family of 4 and have stayed in one of the cabins & also in the hotel.... it is a perfect fit for a small family.... we'll be up there this weekend for our annual snow trip!

Room Tip: The cabin is your best bet if styaing more than one night!
See more room tips
  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 11, 2011 via mobile

We stayed in the "Antelope Apartment" and there were Several! randomly placed doors to other areas/rooms of the facility. They all had a sign that read do not enter, employees only. It was odd and uncomfortable to stay in a place that had 100% access from the bedroom, backdoor area near restroom, and 2 front doors; all that did require a key, but there was no security latch like at most other hotels. The owner or any one that had access to the keys could easily come in at any time. The bedroom that had a door to the next room had a small latch but could easily be pushed opened and you could see light around the entire door frame and hear the tv/people on the other side. The beds were terrible! Squeaky and very uncomfortable! It was big though, enough to sleep 8. Definitely not a traditional hotel.

  • Stayed September 2011
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kevin T, Owner at Shaver Lake Village Hotel, responded to this review, September 7, 2012
I agree with the guest on this review. The way I understand the history of this building, this particular suite was originally part of a retail building with many doors. When you enter the suite and walk around both downstairs and upstairs, you see several closed doors with signs. It was relatively confusing and a little intimidating. Since our purchase of the hotel, we have removed the excess doors and sheetrocked the openings to match the walls. We are in the process of changing the last remaining door from a hollow core to solid wood door with a latch to the next room. It is possible we can make this Antelope Apartment into a 3 bedroom suite eventually.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mariposa, California
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 30, 2011

We booked the" Honey Moose Cabin" as it was our first anniversay,a bit of a splurge at $140 a night but I think good value especially if we had eaten in as the cute little kitchen would allow some basic cooking.Loved the huge comfy bed,spotlessly clean bright interior,tastefully jacuzzi tub.Would love to return in the snow and crank up the fire.

  • Stayed August 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clovis, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 17, 2011

Excellent spot! Mike is the best on site manager, love his dog!! Walk into town for the BEST pizza, and don't miss Ken's store right on site, smores are a must with the cool fire pit. Internet is perfect signal, so you won't miss a thing. Thanks for being there!!

Room Tip: Love the Honeymoose cabin jet tub!
See more room tips
  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Senior Contributor
43 reviews 43 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 8, 2011

My wife and I lodged at the Shaver Lake Village Hotel and were extremely pleased with the room, service and Mike, the onsite manager, was helpful and a delight to deal with. He answered our questions and assisted us in our visit and a 'down to earth fella' as we say in The South. The room was spacious, comfortable king size bed, large leather chair with arms, 2 cowboy paintings, banner, lamp that was unique on a marble top end table, and spacious closent and large shower and bath. Beautiful tile on the bath floor. Wi-Fi with extremely good reception.

Room Tip: Reserve early
See more room tips
  • Stayed June 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, California
1 review
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed December 29, 2010

I got bit terribly (40 bites) while staying here only one night. Woke up 5 a.m. unable to sleep, found bites all over. Found bugs in the bed- squished a few with bloody results. Unknowingly, I brought them home and am still battling them. It is a nightmare. The reaction after telling the management was at first OK- they said they'd inspect. Then when I stopped by a week later, they said they'd found nothing and that they were either mosquito bites or I had brought them in myself! I was shocked at being accused of this. So far I have spent aprox. $3000 on eradication from my home and are not rid of them yet. How much has this hotel spent on the problem?

Stayed September 2010, traveled on business
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mountainlover01, Owner at Shaver Lake Village Hotel, responded to this review, January 21, 2011
We are sorry your stay was not enjoyable. We have hired a profesional pest control service to rid us of these pests. We put in new carpet whole Hotel and new beds in the room you stayed in. Please contact the Hotel and they will pass you info onto me so I can discuss in more detail with you. Sincerely, Bruce/Owner
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Shaver Lake Village Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shaver Lake Village Hotel

Address: 42135 Tollhouse Rd, Shaver Lake, CA 93664
Location: United States > California > Shaver Lake
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
Ranked #2 of 3 Specialty Lodging in Shaver Lake
Number of rooms: 15

Owners: What's your side of the story?

If you own or manage Shaver Lake Village Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.