We decided to take a last minute trip to Monterey and I specifically selected the Embassy Suites - choosing to pay a bit more - because I am a Hilton Honors member and have really been happy with the rooms, beds, and the service at each of their hotels I've stayed at recently. I can't say the same about my experience at this Embassy Suites. None of my Hilton Honors 'perks' were waiting for me (water, snacks, 'made to feel special' greeting...), and the room location I requested in my reservation was not available. The beds were run down and uncomfortable (beds are one of the things I generally really like about Hilton brand hotels). When I told the front desk about the bad beds after the first night she did not seem surprised, probably because others have complained about them as well. The sprinkler head in the bathroom was completely missing - it was an open hole above the tub. Told front desk about that as well, but nothing changed. The breakfast was fine, but make sure you get to that - and the evening reception - at the BEGINNING of the run, otherwise it's a complete mess and there are very few choices. Because it was a holiday weekend, we paid $299 for the first night, and less for the 2nd night - and I really feel I paid TOO MUCH for both! I've stayed at a Super 8 in Monterey back in the day when that was all I could afford, and was wishing I had saved my money and considered it again. This experience, unfortunately, was not much better than that one. I realize they will be remodeling some of the rooms soon, but the condition should be considered when pricing out the rooms. I generally try to weigh reviews against one another and so figured Embassy Suites would be fine despite the numerous reviews mentioning bad beds and run down rooms. Again - it's a Hilton hotel so how bad could it be?? I will pay closer attention to the reviews from here on out.
- Official Description (provided by the hotel):
- Scenically located just two blocks from the beachfront in stunning Seaside, California, this Embassy Suites Monterey Bay – Seaside hotel offers spectacular bay views as well as fine accommodation options. Choose from an array of attractions on the doorstop of this stunning hotel; from hiking and butterfly watching to kayaking or surfing, you need never have a dull moment when you join us in Monterey Bay. Guests of this Monterey Bay - Seaside hotel choose from 225 stylish hotel suites, each offering a range of modern amenities such as high-speed wireless internet access, two remote control televisions and a wet bar. ... more less
- Reservation Options:
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- Also Known As:
- Embassy Suites Seaside
- Seaside Embassy Suites