Arrived on business for a 2 night stay at this hotel around midnight; tired and grumpy. Staff at reception was terrific - fast and professional but also warm, friendly and funny. Just the kind of personal touch to take the edge off a too-long day.
The building has a grand appearance from the exterior, but upon closer inspection the facility is actually starting to get just a bit long in the tooth.... but in a nice kind of way - like a favorite pair of comfy slippers. Room was large, comfortable, clean and quiet - furnishings were not spectacular but everything you wanted was there. Bed was extremely comfortable, linens were fresh and of good quality. Decent flat screen TV and channel selection, and FREE wifi (overpaying for wifi after paying good coin for a hotel is one of my biggest pet peeves when I travel on business - happens all too often). Large, clean bathroom, shower had good pressure, lots of flow and nice hot water. One little thing missing in my room was an available bedside outlet to charge my iphone while sleeping with the device still within reach.
Comfortable watering hole beside the lobby that sold a glass of decent California Merlot at a reasonable price. Unable to comment on the food because I didn't eat at the hotel. Overall, I'd recommend this hotel to any business traveller and would stay there again in a heartbeat.
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- Also Known As:
- Hilton Santa Cruz / Scotts Valley Hotel Santa Cruz
- Hilton Hotel Santa Cruz