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Casa Madrona Hotel: Traveler Reviews

TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 103 Reviews
5.0 of 5 stars
32
4.0 of 5 stars
19
3.0 of 5 stars
10
2.0 of 5 stars
18
1.0 of 5 stars
24
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#4 of 5 hotels in Sausalito
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  • Hotel class: 3 of 5
  • Rooms: 34
  • Address: 801 Bridgeway Sausalito, CA 94965
Property Type: Hotel
  • Lodging offering guest rooms, a 24-hour front desk and a variety of services and amenities.
Description: Historic Victorian Hotel located 15 minutes north of San Francisco across Golden Gate Bridge. This description is based on information provided by the hotel.
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Check Rates: $234 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Casa Madrona Hotel

( 10-14 of 103 )
“You Never Really Need to Leave the Hotel”

Casa Madrona Hotel

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4 of 5 stars
Forestville, California
Jun 1, 2008
2/3 found this review helpful

This was the second time we’ve stayed at Casa Madrona Hotel and we opted for a more expensive Bay view room this time. We arrived a little early and were quickly checked in at the front desk and shown to our room by congenial staffers. We noticed that the coffee maker was missing; reported it and by the time we moved our car from a municipal lot to the valet (an extra charge, but convenient) and returned to our room, the coffee maker had been installed. Our room “Bridgeway to Hollywood” was on the 4th floor and afforded a wonderful view of the harbor and bay. The windows were expansive enough (and openable for a nice breeze) that we didn’t at all miss having a balcony. True to the theme of our room, it was furnished in a classy, subdued glam-style with a faux fur throw on the bed, mirrored walls, glossy photos of classic Hollywood stars like Gable, Taylor, Monroe, Bogey and Becall. It was a lot of fun perusing the 2 coffee table books with famous photos of the even more famous stars. But I wondered how many “under 40’s” would be able to identify most of them. Our spacious and light-filled room had such a beautiful carpet that I actually took a photo of it. The queen-size bed felt comfortable, but the mattress was on the soft side for my back. The bath was a decent size with marble checkerboard flooring, an oversize shower (the head did leak a bit) and a mirror framed with bright lightbulbs--another nod to the Hollywood stars. When we checked in, I asked if our room had wine glasses since we’d brought a nice bottle of Zin to enjoy and using drinking from water glasses just wouldn’t be the same. Rick at the front desk assured me that there were, indeed, proper wine glasses already in our room--something that many places of lodging don’t provide unless asked for. We would give our room “4 stars” and it was a true pleasure to relax and stay in. The only negative of our stay was having a little kid next door who loved to run, run, run and scream at the same time. He/she sounded like a small buffalo with a screeching parrot on its back, but the hotel shouldn’t be faulted for that as no walls could have blocked out such sounds. As most people know, Casa Madrona’s hillside buildings have been added on to over the years and there are many flights of exterior steps to negotiate. The elevator will only get you up part way. Those with limited physical strength or abilities should always inquire about access. Both times I’ve stayed at the hotel, I’ve enjoyed the little workout I received getting up to my room, and the stairs make the property much more interesting than a single level facility. It’s a unique and lovely hotel. We loved being able to just walk down those stairs to the street level and have dinner at Poggio. The restaurant is as great as ever and their house-made pasta is fabulous. Altho’ the place was busy, service was efficient and attentive. Unfortunately, we didn't have an opportunity to take advantage of the hotel's spa services. The next morning we took a stroll down Bridgeway and had a delicious and hearty breakfast at the cozy Bridgeway Cafe. We sat next to the window and had a nice view out to the Bay. It’s a great place to watch the world go by. All in all, our short stay at Casa Madrona in Sausalito was a very welcome respite from a busy schedule.

  • This TripAdvisor Member:
    • Liked — Spacious room, unique decor and views
    • Disliked — Soft mattress
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Forestvillian's Summary
Date of Stay: May 2008
Visit was for: Romantic getaway
Age group: 50-64
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, Tourists
I do not recommend this hotel for:
Young singles, People with disabilities, Great pool scene
I selected this hotel as a top choice for:
Beach / Sun, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Really nice”

Casa Madrona Hotel

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5 of 5 stars
Belmont, CA
Apr 29, 2008

Very nice room (Harbor View King) with a balcony overlooking the marina and San Francisco Bay. Some traffic noise during the day, but quiet at night. High quality furnishings and supplies, huge bathroom with two sinks, oversize tub, large shower stall. We had a great time.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
uncledave123's Summary
Date of Stay: April 2008
Member since: April 29, 2008
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Was this review helpful? Yes No
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Average price*: $234 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“We Will Be Back!”

Casa Madrona Hotel

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5 of 5 stars
Jupiter, FL
Apr 29, 2008

This hotel is a step above the rest! A quaint, comfortable place in the heart of Sausalito! Park your car and walk to all that Sausalito has to offer! The staff was exceptional upon check-in. Everyone was very attentive and courteous throughout our entire stay. The room we stayed in was spacious and had ample room to relax and enjoy the scenic views of Sausalito and the harbor! The bathroom featured a separate shower and spa tub. The hotel provided nice towels and robes as well as nice, quality shampoo and lotions. This is a place we won't soon forget! In fact, we haven't really stopped talking about it since we left! We will be sure to visit this lovely place again!

  • This TripAdvisor Member:
    • Liked — The Condition of the Property and our room was perfect! That was great!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MKRWeLuvTrips's Summary
Date of Stay: September 2007
Traveled with: Spouse / significant other
Visit was for: Honeymoon
Age group: 25-34
Member since: April 28, 2008
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Pet owners, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene
I selected this hotel as a top choice for:
Outdoor / Adventure, Great food / Wine
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Not worth the price”

Casa Madrona Hotel

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2 of 5 stars
Pittsburgh, PA
Apr 14, 2008
1/1 found this review helpful

A friend recommended a night in Sausalito because of the wonderful views and the small cozy town. I found Casa Madrona through a google search and the description of rooms, the balcony and the views sounded perfect. When I heard the price of the room $279/night, I thought it was a bit expensive but I figured it was a really nice hotel and would be worth it for just one night. I was so disappointed when we arrived - almost embarassed that I paid so much. My boyfriend would have killed me if he knew how much I agreed to pay. We did receive a room that had a balcony and windows that allowed a view of the bay - only if the big full tree wasn't in the way. My boyfriend and I walked in and he said it was almost as good as a Super 8 hotel. Some of the room attractions: The old TV was stuck in the corner of a built in shelf that didn't swivel and couldn't because of the size of the shelf. A "couch" was available under the TV against a wall but it was basically a wooden box that was covered with cheap carpeting (no cushioning at all). The decor of the bathroom and sink outside the bathroom were dated from the 70's. There were steps that surrounding the bed so you had to go up two steps to get into the bed. These steps were also covered by the same cheap carpeting that covered the "couch". Coming from a week at the San Francisco Marriott where I paid $169/night, this was so disappointing. I wanted to go back. Thank god the room was clean and the service was very friendly. This was their only saving grace. There were other rooms that looked like they had views so maybe I would have liked them better. However, I'm sure they were +$300. I will not be returning to this hotel.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sabst50's Summary
Date of Stay: April 2008
Member since: April 14, 2008
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Nice view, but housekeeping stole my clothing.”

Casa Madrona Hotel

Apr 3, 2008

It's a decent hotel in most respects. The view from the lower floors isn't as spectacular as the uphill cottages, but the rooms are nicer. It's a lot quieter on weekdays during the off season because downtown Sausalito closes up at 6:30.

About the theft:

The last time I stayed at the Casa Madrona, I was given a room where none of the hanging rods in the closet were more than a few feet off the ground. My clothes run long, so I had to hang them on the shower curtain rod and the bathrobe hook. At the end of my stay, I had to pack in a hurry, and accidentally left two dresses hanging on the bathrobe hook.

I discovered the loss less than two days later, and contacted the Casa Madrona. They said no such items were in Lost & Found, and told me to call back in a day or two. I did. My clothing still wasn't in Lost & Found. They said they'd phone me if anything turned up. They never phoned.

I'd been staying there for several days. The room had to have been cleaned and restocked before another guest could be moved in. There was no way the housekeeping staff could have missed seeing my clothing when they cleaned the room. I have to conclude that they kept my dresses instead of turning them in at Lost & Found.

One other odd thing: the daily room cleanup was very perfunctory, but I still I left tips out for the chambermaid because it's what you do. The tips were ignored for two days running. After that, I stopped trying. I have to say, I'd rather the chambermaid had kept my tips and not my dresses.

I may have to stay at Casa Madrona again in the future -- the company I work for has its headquarters nearby, and the other hotel in the area is frequently booked up -- but I'll never again feel comfortable about leaving my belongings unattended in my room.

  • This TripAdvisor Member:
    • Liked — The enormous bathtub and plentiful hot water.
    • Disliked — Having my clothing stolen by the housekeeping staff.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Theoretician's Summary
Date of Stay: December 2007
Traveled with: Solo traveler
Age group: 35-49
Member since: April 03, 2008
  • My ratings for this hotel are:
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
People with disabilities, Older travelers
I do not recommend this hotel for:
Young singles, An amazing honeymoon, Great pool scene, Tourists
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com

Reviews of Casa Madrona Hotel

( 10-14 of 103 )
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Casa Madrona Hotel Address

801 Bridgeway, Sausalito, CA 94965