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“Great views, less great amenities” 3 of 5 stars
Review of Casa Madrona Hotel and Spa

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Casa Madrona Hotel and Spa
3.5 of 5 Hotel   |   801 Bridgeway, Sausalito, CA 94965   |  
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Hotel amenities
Special Offer
Third Night Free
Ranked #3 of 4 Hotels in Sausalito
GreenLeadersSilver level
Urbana, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Great views, less great amenities”
3 of 5 stars Reviewed February 25, 2013

The hotel has an old part and a newer part; we stayed in the newer part which consists of so-called "hillside cottages." They are really independent rooms with wonderful views of the bays and their bridges, but the design is lacking. The bathroom has almost no place to hang toiletries or washed-out lingerie; the shower "door" covers only half the shower and goes up to the ceiling, which makes showering more like a public event than a true shower. The room we stayed in had almost no shelf or drawer space and the tops of the dresser and the fridge were covered with stuff like ice buckets and glasses. The upshot was that you couldn't really feel "at home" in the place and almost had to put your clothing, etc. on the floor. There is no breakfast service and the restaurant attached to the hotel--Poggio's--is only so-so. Would not return if there were an alternative, although the personnel was very friendly and helpful.

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, February 27, 2013
Thank you for discovering our select Hilside Cottage accommodations that, when combined with views of sailboats and sea breezes, truly create a romantic, wistful, and classic setting. To add a distinctive touch of nostalgia, each of these rooms has a distinct style and design. In essence, each cottage is truly unique.

Based on your comments, however, our more traditional Harbor View accommodations on the contemporary side of the property would appear to be more suitable for your needs as those rooms boast high ceilings, four-poster king sized beds, flat screen televisions, sleek furnishings with plenty shelf space and drawers, and very large bathrooms including oversized tubs and separate showers.

Please let us know when your travels bring you back to sunny Sausalito. Check out the many vacation packages and seasonal promotions we offer - including the very popular Bed & Breakfast package - and allow us an opportunity to introduce you to our Harbor View rooms on your next visit.

Looking forward to seeing you back at Casa Madrona!
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278 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
1 review
5 of 5 stars Reviewed January 31, 2013

My boyfriend and I stayed here as our Pre-Valentines day gift to ourselves and it was absolutely wonderful!!!

The room and view was gorgeous and the staff were all very friendly and accommodating!

We took advantage of the spa services and both received a 60 minute massage from amazing massage therapists! I got the hot stone massage from Lizzy which I highly recommend! Tyler got the signature massage by Gary and said it was phenomenal!

With such a cheerful staff and its amazing location, we can't wait to be back!!!
Our only regret is we didn't stay longer!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mill Valley, California
Top Contributor
182 reviews 182 reviews
88 hotel reviews
Reviews in 70 cities Reviews in 70 cities
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed January 29, 2013

We live locally, but we do love the restaurant Poggio both for lunch and dinner. Now, I have a new love....Gary at the spa. My only wish is that I met him sooner! He has been using his healing hands here for 9 years. He is simply amazing. I feel renewed, relaxed, and calm! I have had many massages...none, none, none like this:).

Lovely steam room, shower, lockers and lounge too. Calm, soothing environment.

Stayed January 2013, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, January 31, 2013
Thank you for your wonderful review in response to your most recent visit to Casa Madrona Hotel & Spa in scenic Sausalito. How thoughtful of you to take the time to share your experience in writing, recognizing the professional efforts of our team members, and specifically pointing out Gary's dedication. As you so graciously noted, he has got the "magic touch", and I have made a point of letting him know just how much we appreciate his talents. We are very fortunate to have such caring employees on our team!

I hope we will have the opportunity to welcome you back again very soon. If there is any way that I can assist in making your next visit just as enjoyable, please feel free to let me know.

In the interim, have a wonderful Super Bowl weekend!
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Nottingham
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 24, 2013

The second stop on our Californian Honeymoon, we opted to leave SF and spend a few days in Sausalito before heading down the coast. Situated in the main building (not one of the hillside cottages) our room was fantastic - with a super comfy bed and wonderful bathroom. On checking in we had some issues with payment (our card was blocked thanks to an overzealous fraud department...) but made our way to the room with a promise to pay later (we did). Sausalito is a gorgeous little town that seems to have been beamed in from classic American movie and there is plenty to keep you occupied for a lazy weekend with easy access to Muir Woods and Angel Island. Sitting on the balcony and looking across the bay was a real treat and we would love to visit again someday.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 22, 2013

First of all your in Sausalito so what's not to love! Second, I love how this hotel is set along the mountainside. I stayed here with my daughter in 2008 and had a great experience. The room was beautiful and well maintained. We used the spa facilities and had wonderful treatments there. I would return to this hotel in the future! :)

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
1 review
5 of 5 stars Reviewed January 13, 2013

We were very impressed with the hillside cottage room that we stayed in. Nice modern remodel, lots of windows and good views. The location of this hotel is part of what makes it so special - right in the middle of Sausalito and an easy walk to everything. Friendly and helpful staff too. Very relaxing stay.

Room Tip: hillside cottage rooms
See more room tips
  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2012

We enjoyed our stay in the loft room with fireplace. It was very cozy and quiet. So easy and convenient to everything too. Hotel could have better internet connections and the cell service is bad. You have to go outside to make calls.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, December 31, 2012
We were delighted to read that you enjoyed your stay in one of our lofted Courtyard accommodations.

Sausalito is a wonderful getaway, away from the hustle & bustle of the big city. Cell phone coverage can definitely be somewhat spotty, especially when you are on the hillside of our little resort town, away from the main streets!

You will be happy to know that we recently upgraded our Internet to an MIS service with access, port, and VLAN speeds of 100MB. And, while we do manage bandwidth per occupied guest room, our 24/7 IT support center can modify capabilities based on individual needs - ensuring flawless connectivity in guest and meeting rooms as well as our spa, lobby, and courtyard.

Wishing you a safe & sounds New Year's celebration!
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Additional Information about Casa Madrona Hotel and Spa

Address: 801 Bridgeway, Sausalito, CA 94965
Phone Number:
Location: United States > California > Marin County > Sausalito
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sausalito
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Casa Madrona Hotel and Spa 3.5*
Number of rooms: 63
Reservation Options:
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Also Known As:
Casa Madrona Hotel Sausalito
Casa Madrona Sausalito
Hotel Casa Madrona

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