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“Gary at the Spa is the Most Gifted .....” 5 of 5 stars
Review of Casa Madrona Hotel and Spa

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Casa Madrona Hotel and Spa
3.5 of 5 Hotel   |   801 Bridgeway, Sausalito, CA 94965   |  
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Third Night Free
Ranked #3 of 4 Hotels in Sausalito
GreenLeadersSilver level
Mill Valley, California
Top Contributor
183 reviews 183 reviews
88 hotel reviews
Reviews in 71 cities Reviews in 71 cities
197 helpful votes 197 helpful votes
“Gary at the Spa is the Most Gifted .....”
5 of 5 stars Reviewed January 29, 2013

We live locally, but we do love the restaurant Poggio both for lunch and dinner. Now, I have a new love....Gary at the spa. My only wish is that I met him sooner! He has been using his healing hands here for 9 years. He is simply amazing. I feel renewed, relaxed, and calm! I have had many massages...none, none, none like this:).

Lovely steam room, shower, lockers and lounge too. Calm, soothing environment.

Stayed January 2013, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, January 31, 2013
Thank you for your wonderful review in response to your most recent visit to Casa Madrona Hotel & Spa in scenic Sausalito. How thoughtful of you to take the time to share your experience in writing, recognizing the professional efforts of our team members, and specifically pointing out Gary's dedication. As you so graciously noted, he has got the "magic touch", and I have made a point of letting him know just how much we appreciate his talents. We are very fortunate to have such caring employees on our team!

I hope we will have the opportunity to welcome you back again very soon. If there is any way that I can assist in making your next visit just as enjoyable, please feel free to let me know.

In the interim, have a wonderful Super Bowl weekend!
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288 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Nottingham
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 24, 2013

The second stop on our Californian Honeymoon, we opted to leave SF and spend a few days in Sausalito before heading down the coast. Situated in the main building (not one of the hillside cottages) our room was fantastic - with a super comfy bed and wonderful bathroom. On checking in we had some issues with payment (our card was blocked thanks to an overzealous fraud department...) but made our way to the room with a promise to pay later (we did). Sausalito is a gorgeous little town that seems to have been beamed in from classic American movie and there is plenty to keep you occupied for a lazy weekend with easy access to Muir Woods and Angel Island. Sitting on the balcony and looking across the bay was a real treat and we would love to visit again someday.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
54 reviews 54 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed January 22, 2013

First of all your in Sausalito so what's not to love! Second, I love how this hotel is set along the mountainside. I stayed here with my daughter in 2008 and had a great experience. The room was beautiful and well maintained. We used the spa facilities and had wonderful treatments there. I would return to this hotel in the future! :)

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Rafael, California
1 review
5 of 5 stars Reviewed January 13, 2013

We were very impressed with the hillside cottage room that we stayed in. Nice modern remodel, lots of windows and good views. The location of this hotel is part of what makes it so special - right in the middle of Sausalito and an easy walk to everything. Friendly and helpful staff too. Very relaxing stay.

Room Tip: hillside cottage rooms
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina, United States
1 review
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 30, 2012

We enjoyed our stay in the loft room with fireplace. It was very cozy and quiet. So easy and convenient to everything too. Hotel could have better internet connections and the cell service is bad. You have to go outside to make calls.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, December 31, 2012
We were delighted to read that you enjoyed your stay in one of our lofted Courtyard accommodations.

Sausalito is a wonderful getaway, away from the hustle & bustle of the big city. Cell phone coverage can definitely be somewhat spotty, especially when you are on the hillside of our little resort town, away from the main streets!

You will be happy to know that we recently upgraded our Internet to an MIS service with access, port, and VLAN speeds of 100MB. And, while we do manage bandwidth per occupied guest room, our 24/7 IT support center can modify capabilities based on individual needs - ensuring flawless connectivity in guest and meeting rooms as well as our spa, lobby, and courtyard.

Wishing you a safe & sounds New Year's celebration!
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Marin County, California
Top Contributor
85 reviews 85 reviews
20 hotel reviews
Reviews in 34 cities Reviews in 34 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed November 28, 2012

We have stayed at Casa Madrona twice, and can highly recommend the hillside suites. We had lived in the area for years before staying here, and somehow got the impression from the outside of the hotel that it might be slightly tacky and run down. I don't know about the other kinds of rooms, but that is definitely not the case where we stayed. This is a "hidden" gem tucked up the side of the hill in Sausalito, and these rooms, while right downtown and convenient to every Sausalito attraction, have a fantastic view of the water with floor to ceiling windows and a balcony. They somehow create a sense of privacy and coziness (romantic!). Though just one large room, they are tastefully appointed, with a large upholstered chaise at the foot of the king bed, another chair and ottoman, two desks, a large bar, and entryway. The room feels light and spacious. The bathroom is sensational, very large with huge tub, double sinks, separate huge glass shower, and a luxurious feel. This hotel doesn't have it's own restaurant but is atop an Italian restaurant Poggio, and they serve room service to the hotel from 7am-10pm which worked great for us! There are a ton of fantastic eateries within walking distance, as well as the bay, the ferry to San Francisco, etc.
I did not use the in-hotel spa this trip but did last time, and can highly recommend it.

This boutique hotel has a lovely small lobby with friendly, gracious staff, a separate lounge area with computer and sitting area, and valet parking. I would say the only downside to the hillside rooms is the traffic noise, but that calms completely down at night as Sausalito attracts its action mostly during the day. All in all, for the money and compared to other more pricey hotels in the immediate area, Casa Madrona is a great find, and we will come back every year to our hillside room on the 4th floor!

Room Tip: Hillside suites, 4th (top) floor.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, November 30, 2012
We are happy to report that - thanks to a multi-million dollar renovation - "slightly tacky" and "run down" are adjectives no longer associated with our new Casa Madrona Hotel & Spa!

Our intimate Sausalito luxury hotel perfectly blends the amenities of a full-service hotel with the charm of a historic inn and we thank you for your comments on how we provided the perfect environment to experience true relaxation in one of our beautiful contemporary accommodations.

And on your next visit, for ocean-inspired bliss and rejuvenation, don't miss out on the soothing treatments of our completely reconcepted 3,000-square-foot spa!
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Sausalito, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

We loved Casa Madrona, The room overlooking the bay was really spacious and gracious, the huge tub was fun, the location perfect, and Wendy behind the desk who greeted us and took care of everything we needed was quite wonderful. Would stay here again in a heartbeat. Thanks.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Casa Madrona Hotel and Spa

Address: 801 Bridgeway, Sausalito, CA 94965
Phone Number:
Location: United States > California > Marin County > Sausalito
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #3 of 4 Hotels in Sausalito
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Casa Madrona Hotel and Spa 3.5*
Number of rooms: 63
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Also Known As:
Casa Madrona Hotel Sausalito
Casa Madrona Sausalito
Hotel Casa Madrona

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