We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful Experience!” 5 of 5 stars
Review of Casa Madrona Hotel and Spa

Save Saved
You added Casa Madrona Hotel and Spa to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Casa Madrona Hotel and Spa
3.5 of 5 Hotel   |   801 Bridgeway, Sausalito, CA 94965   |  
Hotel website
  |  
Hotel packages
  |  
  |  
Hotel amenities
Special Offer
Third Night Free
Ranked #4 of 4 hotels in Sausalito
GreenLeadersSilver level
San Rafael, California
Top Contributor
76 reviews 76 reviews
18 hotel reviews
Reviews in 32 cities Reviews in 32 cities
63 helpful votes 63 helpful votes
“Wonderful Experience!”
5 of 5 stars Reviewed November 28, 2012

We have stayed at Casa Madrona twice, and can highly recommend the hillside suites. We had lived in the area for years before staying here, and somehow got the impression from the outside of the hotel that it might be slightly tacky and run down. I don't know about the other kinds of rooms, but that is definitely not the case where we stayed. This is a "hidden" gem tucked up the side of the hill in Sausalito, and these rooms, while right downtown and convenient to every Sausalito attraction, have a fantastic view of the water with floor to ceiling windows and a balcony. They somehow create a sense of privacy and coziness (romantic!). Though just one large room, they are tastefully appointed, with a large upholstered chaise at the foot of the king bed, another chair and ottoman, two desks, a large bar, and entryway. The room feels light and spacious. The bathroom is sensational, very large with huge tub, double sinks, separate huge glass shower, and a luxurious feel. This hotel doesn't have it's own restaurant but is atop an Italian restaurant Poggio, and they serve room service to the hotel from 7am-10pm which worked great for us! There are a ton of fantastic eateries within walking distance, as well as the bay, the ferry to San Francisco, etc.
I did not use the in-hotel spa this trip but did last time, and can highly recommend it.

This boutique hotel has a lovely small lobby with friendly, gracious staff, a separate lounge area with computer and sitting area, and valet parking. I would say the only downside to the hillside rooms is the traffic noise, but that calms completely down at night as Sausalito attracts its action mostly during the day. All in all, for the money and compared to other more pricey hotels in the immediate area, Casa Madrona is a great find, and we will come back every year to our hillside room on the 4th floor!

Room Tip: Hillside suites, 4th (top) floor.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, November 30, 2012
We are happy to report that - thanks to a multi-million dollar renovation - "slightly tacky" and "run down" are adjectives no longer associated with our new Casa Madrona Hotel & Spa!

Our intimate Sausalito luxury hotel perfectly blends the amenities of a full-service hotel with the charm of a historic inn and we thank you for your comments on how we provided the perfect environment to experience true relaxation in one of our beautiful contemporary accommodations.

And on your next visit, for ocean-inspired bliss and rejuvenation, don't miss out on the soothing treatments of our completely reconcepted 3,000-square-foot spa!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

231 people have reviewed this hotel

Traveler rating
    151
    56
    16
    8
    0
See reviews for
34
130
14
18
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Sausalito, California
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 28, 2012

We loved Casa Madrona, The room overlooking the bay was really spacious and gracious, the huge tub was fun, the location perfect, and Wendy behind the desk who greeted us and took care of everything we needed was quite wonderful. Would stay here again in a heartbeat. Thanks.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 27, 2012

Hubby and I stayed here over Thanksgiving weekend. Day one the room was simple elegance but the view was of the fitness center allowing stair climbers to see directly into our room. The accommodating staff moved us to the 4th floor to a corner room with partial views of the Bay and a balcony with seating. Nice upgrade. Staff was friendly and suggested some great local restaurants. Manager also took off a $5 telephone charge since we could not get cell phone coverage in the room or internet access. We will definitely come back again.

Room Tip: Request a room away from the fitness center view.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, November 29, 2012
We are delighted to hear that you enjoyed a beautiful Thanksgiving weekend with us. Sausalito is definitely one of those destinations where it is easy to "unplug" - and sometimes unintentionally so. As you experienced, cell phone coverage can be spotty at times, and so here at Casa Madrona, we are now including all local calls for our guests.

You will be happy to know that we have also upgraded our Internet service to a total bandwidth of 50 mbps and now offer around the clock guest support to assist with any issues that may inhibit laptop or tablet or smart phone connectivity on public/shared network services (such as adjusting computer/firewall settings).

Wishing you a safe and sound Holiday Season, we are looking forward to your return visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles
Top Contributor
78 reviews 78 reviews
69 hotel reviews
Reviews in 53 cities Reviews in 53 cities
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed November 25, 2012

This hotel is located in the heart of Sausalito, just across the street from the ferry terminal. We stayed in a "Hillside Cottage" room on the third floor. The room was on the smallish side - the king bed and a small table were all there was room for. Closet space was modest. However, the bed was very comfortable, the bathroom was spacious and the room had a working fireplace. In addition, the room opened onto a decent sized private deck with spectacular views of the bay.

Despite being on the main street, the room was quiet.

Staff was friendly and responsive to all requests.

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
Senior Contributor
27 reviews 27 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 17, 2012

Loved staying here with my girls before I took them off to college! Vey elegant and so nice to be away from the busy city! Yet just a delightful ferry ride away. You must rent bikes and go ride around that was so fun, you take them on the ferry and ride back across the bridge, very beautiful. Service at the hotel is amazing. Valet park for you, makes it so easy. So clean! Loved it, and will definitely go back!

Room Tip: Didn't have a view but the room was so lovely and cozy, and the courtyard right outside lovely t...
See more room tips
  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, November 19, 2012
Thank you so much for your lovely comments. Sausalito is indeed a beautiful and charming seaside retreat, so close to the bright lights and big city, yet seemingly a world away...

Wishing you safe travels and your girls much success in College - and be sure to visit us again when it's time to take a break!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 17, 2012

Best hotel in Sausalito! Get a room on a high floor overlooking the bay. Traditional interiors with spa quality products. Perfect location just outside of San Francisco and in the heart of Sausalito. I would come back in a heart beat and would easily recommend to family and friends.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC
Senior Contributor
40 reviews 40 reviews
19 hotel reviews
Reviews in 21 cities Reviews in 21 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 17, 2012

I stayed here for 3 days as a respite from living in big city (SF). Room was big and airy. But, there is very poor reception for cellphones from rooms. May be not their fault but it definitely meant that I had to come out on balcony everytime I called or got a call.
The stay was marred byt false fire alarm that happened in the middle of night (4 am). had to be outside hotel on path until they checked out the hotel thoroughly.
Staff is very competent. I had forgotten my jacket while checking out. They not only located it but
also called me within and hour to make sure I retrieve it. Spa is poor value for the money charged. Am not sure I would go there but then again I am not sure what sort of choices are there in Sausalito. View was ok, the hotel is on the main street facing marina and its parking place.

  • Stayed October 2012, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan M, General Manager at Casa Madrona Hotel and Spa, responded to this review, November 19, 2012
Your safety and that of our other guests is of great importance to us. While I truly apologize for the fact that you were disturbed during your recent visit, we cannot silence an alarm until we are absolutely certain that there is no danger to our guests. Fortunately, in this instance, the alarm was false, and evacuation was not necessary. We truly appreciate your understanding and wish to extend our sincere appreciation for your kind words about our wonderful staff here at Casa Madrona!

Please do let us know when your travels bring you back to Sausalito - and don't forget to take advantage of the great spa credit offer available only to Tripadvisor reviewers! We'd be delighted to assure a flawless return visit and remain with kindest regards in the interim.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Casa Madrona Hotel and Spa? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Casa Madrona Hotel and Spa

Address: 801 Bridgeway, Sausalito, CA 94965
Phone Number:
Location: United States > California > Marin County > Sausalito
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #4 of 4 hotels in Sausalito
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Casa Madrona Hotel and Spa 3.5*
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Travelocity, Tingo, Hotels.com, BookingOdigeoWL, Despegar.com, Venere, Agoda, Otel and Jetsetter so you can book your Casa Madrona Hotel and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Casa Madrona Hotel Sausalito
Casa Madrona Sausalito
Hotel Casa Madrona

Owners: What's your side of the story?

If you own or manage Casa Madrona Hotel and Spa, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.