We were here 30 December 2013 to 1 January 2014.
First room was Historic Two-Bedroom Suites. Large , spacious and nicely.
The only thing that was the drawback was that we were three adults and a child , which meant that one of the adults had to lie on the sofa bed because the queen bed was too small for two adults who do not know each other .
The sofa bed was extremely uncomfortable , slept very poorly in it! For thin mattress to sleep comfortably.
But the bathroom was like a dream , great, fine with everything you need. The shower was great nice and the tub a dream. Here, they have invested a lot of money.
What was missing was somewhere to eat in the room, if you had bought with you a breakfast or dinner. No micro or small kitchen. Feels like they want to you to eat in their restaurant, where everything is expensive and you get a small bit of food for too much money. Nothing fancy food for so much money ...
The service from hotel staff is really good, especially from those who clean , carrying bags and more ... I hope they get paid for their good service.
At the spa, it's very impersonal and the staff is more suspicious than friendly, I can not change clothes in Peace, it was the staff who would not let me be alone to dress on ... there is nowhere to get a private room to get dressed ... :(
Then we would switch room ( after we have received recommendations to change rooms because of the better view of the fireworks - Golden Gate view) but when the clock struck midnight and the fireworks began , we saw nothing .. when my husband and daughter went out and watched the fireworks were , it was not over the Golden Gate Bridge , but over the second bridge , and the view of the fireworks were the best where we lived before . We had not had to change rooms . : (
I told about this when we checked out but they said that none of the rooms had been fitted for the fireworks view but they said you have to go down to the pier. But that was not true : You saw the fireworks from Historic Two-Bedroom Suites. Needless to move room , pack up and down for no result.
The room which we changed to was the Contemporary Two Queens . Nothing to recommend for 3 adults and a child! Too small , poor cleaning , air mattress was really really bad to sleep on! Disappointing for the money!
Come here when there is better weather and warmer , perhaps by March onwards ? It was sad not to be able to use all the fine patios because it was not warm enough and sunny. During December and January , it is cloudy all morning and the sun disappears at 3 pm ..
Good to know; Expensive to eat in the dinning and bar area for family and expensive in hotellest stores!