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“Cynthia is awesome!!!” 5 of 5 stars
Review of Chumash Casino Resort Hotel

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Chumash Casino Resort Hotel
3.0 of 5 Hotel   |   3400 East Highway 246, Santa Ynez, CA 93460   |  
Hotel amenities
Ranked #2 of 3 Hotels in Santa Ynez
Newbury Park, California
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Cynthia is awesome!!!”
5 of 5 stars Reviewed June 26, 2014

We love staying at Chumash Casino Resort for many reasons. The top reason is the treatment we receive from Cynthia Cosio at the front desk. The minute we arrive, which is only about once a month, we are greeted with smiles and a warm welcome. How does she remember us with all the guests she greets each day? Obviously, it's because she treats everyone that arrives the same way. We love the convenience of staying where we play and the rooms are very comfortable and surprisingly quiet. We will continue to stay at Chumash and look forward to seeing Cynthia each time we come to play.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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137 reviews from our community

Traveler rating
    47
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    24
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
Date | Rating
  • English first
  • Any
English first
Thousand Oaks, California, USA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 8, 2014

The special treatment starts at the front desk with Cynthia Cosio greeting you like a VIP!!! After just one stay at the Casino Hotel, Cynthia began greeting us like "returning friends." She is attentive and makes every effort to meet any and all of your needs. We have been assigned Casino Hosts at resorts in Las Vegas, Nevada, and her customer service would put most of them to shame....the Chumash Casino would be well-served if she were ever promoted to Casino Host.
The hotel is well-appointed, and surprisingly quiet. We enjoy many yearly visits to the Chumash
Casino as they have alot of fun slots, in addition to having a good number of our favorite Keno machines. If you get a players' card, they offer pretty good perks for being a loyal player.

Room Tip: We like the rooms facing the rear hillside. They are a little quieter.
See more room tips
  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Templeton, California
2 reviews
5 of 5 stars Reviewed April 19, 2014

Parking is easy and free (valet is free too)! Bellmen are very helpful, polite and courteous. The front desk is nice and very helpful. Cynthia at the front desk has always gone out of her way to make sure my check in/check out is a smooth process and I really appreciate that extra customer service. Other front desk agents, Marty and Lynette have also gone over and above to make sure my stay is enjoyable. Rooms are updated, clean and comfortable. The spa, work out room and pool are all onsite and are fun to use.

I would recommend this hotel to all my friends and family.

  • Stayed April 2014, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Napa, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 24, 2014

I have stayed and visited many places in my life time. Good, bad, fancy and pretty! Sad ones. But our experience at the Chumash Hotel Casino resort, was an experience like no other. Now I know some my feel differently and might have had a bad day or not a good time. But my impression of the hotel and guest services along with Costomer service were superb. We also ate at the Willows fine dinning, in which I tasted the most delicious cuisine imaginably. These are my thoughts and this is my experience so some may have had, as I mented before, a mediocre or not so good time, but overall they did it right while we was there. Thank you again.

  • Stayed March 2014
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

Chumash casino resort is like a dream come true.
My family and friends have a blast every time we visit.
We enjoy the slots, spa, and willow restaurant.
We like to visit the facility at least once a week
We also love the beautiful views while driving up the mountain.
Excellent!!!!

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Santa Barbara, California
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 15, 2014

I am a retired female since 1997. I enjoy going to Las Vegas, however, I have discovered that The Chumash Casino is an attractive lovely, friendly & rewarding place to spend a few hours locally to relax and enjoy the many social games. I especially enjoy and love playing video poker games and Chumash provides me many choices. The Casino provides me transportation & I can utilize this service as many times a week as I choose & at an economical rate (free). The drivers are safe and friendly & accommodation is comfortable. If I choose, the Casino allows me to stay overnight @ a discount rate in one of their lovely hotels. The food in their restaurants is fresh and very well prepared with excellent desserts and beverages of your choice. The experience @ this casino is great whether your visit is solo, with family or friends.

Stayed January 2014, traveled solo
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oxnard, California
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed February 11, 2014

I had no complaints about the Chumash, or the Hotel Corque. everyone was super friendly, and there when we needed something. It was great and i can't wait to go back. We called room service and they were there within minutes. The rooms were really nice and set up very nicely...good ambiance.

Room Tip: I loved the room facing the beautiful hillside with the oak trees
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Chumash Casino Resort Hotel

Address: 3400 East Highway 246, Santa Ynez, CA 93460
Location: United States > California > Santa Ynez
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 Hotels in Santa Ynez
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Chumash Casino Resort Hotel 3*
Number of rooms: 106
Official Description (provided by the hotel):
Each of our luxurious rooms is distinctively designed to provide you with the best in comfort and convenience. Guest rooms range from our Premium Guest Room to the ultimate Master Suite, each with the amenities and features you would expect from a AAA Four Diamond hotel. ... more   less 
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Also Known As:
Chumash Hotel Santa Ynez
Chumash Casino
Chumash Resort

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