This review is coming several months late but being I'm a glutton for punishment, I've been to this hole twice now during me and my boyfriends annual 5 day trip to Santa Barbara and hopefully we've finally learned our lesson. In all fairness, we've never stayed at the Chumash Hotel (and WON'T EVER) only visited to enjoy the Casino. Let me just start out by saying that I know this isn't Vegas and to even try to compare it would be ridiculous so when I first arrived on my first visit 1 1/2 years ago, my expectations weren't very high. Even walking in with mediocre expectations you realize instantly how low budget this place really is. It's not so much the aesthetics of the place as it is the crowd, the configuration and the staff.
Walking in you're engulfed in clouds of smoke which creates an almost opaque haze. I know to expect smoke considering it's a casino but this was DISGUSTING and needed to air out BADLY. There weren't enough machines, no alcohol is served on the casino floor (that didn't really bother me much) and ALOT of the people just seemed like low lifes. I'm not an ignorant person nor do I state such a comment lightly however, when I hear people going up to the cashiers asking if they can use their EBT cards to gamble, or if they cash pay checks and when the cashiers actually know the names of some of these people asking these questions, I have to tell you it made me cringe! Nevertheless, my boyfriend and I said lets play $50 on the slots and get the heck out. Well we played and the only redeeming part of the Casino visit was we won $800. We left and vowed never to come back.
Fast forward to July 2012 on another 5 day trip to Santa Barbara and we decided on the second night there we would give Chumash Casino another try since we had such great luck last time with our $800 win. Well we go, this time with more optimism and the moment we stepped in the lobby, it was as if we travelled back in time to the low rent place we remembered. We were once again engulfed in cigarette smoke, all the best machines were taken and the crowd was even worse than before. As my boyfriend and I walked around we couldn't believe how some of these people lacked such propriety not only in how they were dressed but their behavior. There were people literally with there shoes and socks off putting their nasty feet up on the casino machines while they were gambling. My boyfriend looked at me and said "are these people serious?". One lady had her feet up on a vacant seat next to hers while she was playing the slots and someone went up to her and asked her if they could sit there to play and she looked at this person defiantly and said "don't you see I have my feet up?". That person looked just like a regular visitor like us and didn't want any problems and just smiled and walked away.
I went up to one of the floor staff and asked them if allowing people to take there shoes and socks off and putting their feet up on the casino chairs and machines is something they generally allow and the staff lady said point blank, "these people are our bread butter because they come in almost everyday so we just let them be". Needless to say my boyfriend and I were disgusted and we didn't even want to stay and play so we just left.
At the end of the day, this Casino is a HOLE and I would not recommend this place to anyone even if you just wanted to play the slots. I only say this because if you're someone who values at least some semblance of manners and propriety and doesn't get to worked up over what I described above then go for it. But this place is LOW RENT ALL THE WAY!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.