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BEST WESTERN PLUS Garden Inn: Traveler Reviews

2.5 of 5
1500 Santa Rosa Ave., Santa Rosa, CA 95404-5428
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Ranked #7 of 27 hotels in Santa Rosa
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188 reviews from our community

    Trip type
Traveler rating
    56
    75
    34
    15
    8
Date Rating
Fort Lauderdale, Florida
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
“Pleasant Surprise”
4 of 5 stars Reviewed November 18, 2012

We were quite pleasantly surprised by this motel. Because the reviews vary, we weren't sure what to expect. I travel a lot and have spent many nights in nice hotels. Our room was very large, clean, updated and a great bargain. In the pricy wine area; its a steal. We visited in the off season (November) and consider this motel to be a great bargain. The room had a refrigerator and microwave, which is a must when I travel. The beds/pillows were comfortable and I liked the fact that the decor wasn't the usual dull, spa beige everyone seems to like. The front desk staff were nice. Breakfast isn't included but the on-property cafe has nice choices for under $6.00.

Room Tip: We were on the second floor of the two-story building, away from the road.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Livonia, Michigan
Top Contributor
50 reviews 50 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
19 helpful votes 19 helpful votes
“Motor Lodge”
2 of 5 stars Reviewed November 17, 2012

This place didn't look anything like the pictures online. It's a series of one story buildings where you park in front of your room. A more accurate description is motor lodge instead of a hotel.

Our room was tired but clean. The TV was big and blurry. The price was expensive for the amenities and didn't include breakfast. We had a reservation for three nights but one was enough for us.

I discovered a couple days later that I left a pair of shoes behind. They never contacted me and it took almost a week for me to connect with housekeeping and their shipping person to have them sent. That was over a week ago and they still haven't arrived (and they plan to charge me for shipping plus an extra $5). Not my idea of outstanding customer service.

  • Stayed November 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fukuoka, Japan
Senior Contributor
28 reviews 28 reviews
28 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
“Quiet, clean - I was completely satisfied”
5 of 5 stars Reviewed November 16, 2012

I stayed just one night here, getting an early airporter out to SFO, but was really wishing my husband and kids could have joined me. It's a classic motel with carefully kept gardens and lawns, a couple of pools, large hedges separating it from whatever's next door, a spotless room, solid wifi connection and helpful staff. Visiting from abroad, I felt it was a classic piece of Americana - especially when I was directed to Willie Bird's turkey restaurant just down the road for dinner! I thoroughly enjoyed my stay and would absolutely go again.

Room Tip: My room's veranda doors opened a stone's throw from the heated pool - would have been perfec...
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  • Stayed October 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harper, Texas
1 review
“A sleeper that's a keeper”
5 of 5 stars Reviewed November 13, 2012

I was driving around after dark and pulled into the hotel. Staff was wonderful, wifi. When i opened my cottage like room i was amazed. The room was like something you would find at a high end and more expensive hotel. Bonus!
And you get a city map and places to eat when you get your room.
It's truly a keeper for a sleeper!
Will go back next time i am in the area!
Jan Zenner
Harper TX

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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donadidit44, General Manager at BEST WESTERN PLUS Garden Inn, responded to this review
November 29, 2012
Thank you for your response. I am so glad to pulled into our hotel. We try to make our hotel
as up to date as possible. We like to make our guest feel welcome, where they will come
back and stay again. If there is anything we can do for you in the future, do not hesitate to
let us know. I love your comment about truly a keeper for a sleeper.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingborg, Sweden
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Average accommodation”
3 of 5 stars Reviewed November 6, 2012

Santa Rosa is a nice place in California especially if you are interested in beer. Here you can find the excellent brewery Russian River with many wonderful beers. Here you also have the opportunity to taste extremely well crafted beer from Moonlight Brewery in the neighborhood. Flavor Bistro on the main square is the place to visit for Moonlight beer. Then you need a hotel. We picked Garden Inn. OK, but not more. No breakfast included.

  • Stayed November 2012, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Garden Inn

Also Known As:
Best Western Garden Hotel Santa Rosa
Best Western Garden Hotel
Best Western Santa Rosa
Santa Rosa Best Western
BEST WESTERN PLUS Garden Inn Santa Rosa, CA - Sonoma County
Address: 1500 Santa Rosa Ave., Santa Rosa, CA 95404-5428
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Santa Rosa
Price Range: $$
Hotel Class:2.5 star (2.5*)
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