My husband and I stayed at this hotel as 1 stop on our Coast roadtrip. I am an avid Snoopy collector/fan and simply had to see the Charles M. Schulz Museum. Let me first explain that we only stay at Marriotts and this was the only one in Santa Rosa.
We made our reservations at least 3 weeks in advance. When we got there, we were told that they gave away the last room that had a King bed and would have to "deal with" a double bed. This trip was for our 1 year anniversary...Need I say more? We drove up from San Francisco and toured the museum first since this sleepy town closes early.
The front desk agent was busily chatting with the manager on staff. I interrupted them so I could check in. I believe that this was originally a different hotel and the Marriott purchased it. In my youth, we stayed at bargain hotels. This Courtyard brought me back to my childhood. The front desk agent & manager were rude, the halls musty, the decor old, the elevator creaky, the beds stiff and to top it off--someone almost hit us in the parking lot!
After our great disappointment, we wanted to be entertained and went to the mall. They closed at 7 or 8pm. We asked the info desk (since we had no concierge) to find something to do and they recommended that we go to San Francisco! If we had known, we would have stayed in San Francisco where that Marriott had far better service! We tried to find somewhere to eat that wasn't closed after that. We found some "Mexican" restaurant and they let us know they were closing so there was not a full menu. It was about 8:15pm and they closed at 9pm!
If you are going to see Snoopy and the Peanuts gang, make it a day trip and do not stay in this city. There are no redeeming qualities to make it worth it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
no way!
I recommend this hotel for:
Young singles, Girlfriend getaway, People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites