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“Good hotel” 4 of 5 stars
Review of Courtyard by Marriott Santa Rosa

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Courtyard by Marriott Santa Rosa
3.0 of 5 Hotel   |   175 Railroad St., Santa Rosa, CA 95401   |  
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Ranked #8 of 26 hotels in Santa Rosa
Senior Contributor
26 reviews 26 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
“Good hotel”
4 of 5 stars Reviewed February 21, 2013 via mobile

It's an average courtyard. Nothing negative and nothing outstanding. It's near place to eat And drink. The staff was friendly and rooms were clean and updated. Can't complain. Chevys across the street was fun

  • Stayed February 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review, February 24, 2013
Dear Travelme79,

Thank you for your recent stay and taking the time to give positive feedback here. It's a very exciting time for us as have plans for a beautiful upgrade on our rooms and lobby. Once that's done I am sure your impression will go from good to outstanding!

Sincerely,
-Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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185 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (28)
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English first
Boston, Massachusetts
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed February 5, 2013

I have been on the road since before the term 'Road Warrior' was invented. I have not stayed in a Courtyard in maybe two years. And they always were consistent and a upgrade from their competition. However, now that has changed and while they have stayed consistently the same others have passed them by.

Have started to stay in Hilton Gardens over the past few years because of the their locations happened to be better to my newer customers that Ctyd and the differences are quite apparent now that i have been to this Courtyard.

The only two nice things I can say was that check in was friendly and they certainly have updated the lobby look and feel both for the better.

However, they have completely neglected the rooms and left them unchanged.

The sink being outside the bath is old, the rounded shower curtain is old, and the mattress in my room is like a ski slope, it slides to the left. The amenities are unattractively packaged and minuscule, they look great for babies maybe.

And the towels are the thinnest, lightest weight, towels I have ever seen and not worthy of a one star property.

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review, February 10, 2013
Dear Bart85,

Thank you for your recent stay and taking the time to provide your feedback. It is reassuring to know you found our staff friendly and the lobby refreshed. I too regret our rooms are still 2007 and you will be happy to know we plan to accomplish the rooms renovation this year. I hope you will consider us again so we may show you how competative we are in the industry.

Best regards,
-Max
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Atlanta, Georgia
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 20 cities Reviews in 20 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed January 29, 2013

The Marriott Courtyard, as part of the Marriott chain, is predictable, and if you are a frequent business traveler, this is wonderful. A comfortable bed with clean rooms. My complaint about the Courtyard is the noisy room heaters/air conditioners which cycle throughout the night. Plus, they always seem to be located in front of the desk, so if you are working, it blows either hot or cold air on you. This Courtyard has a bistro, which is convenient for breakfast. The great thing about this Courtyard though is that it is walking distance (2 blocks) to downtown Santa Rosa, which is populated with great restaurants and unique shopping. I always look forward to coming to Santa Rosa in the Sonoma Valley and staying at the Marriott Courtyard for their great location.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review, February 10, 2013
Dear GardeningFiend,

Thank you for staying and writing about your experience. Yes - Courtyard prides itself on consistency and I am glad you found it so. And, we are in the processs of replacing some of the older HVAC units. I am sorry the cycling disturbed you. We do have a great location and we look forward to your return.

Best regards,
-Max
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Scottsdale, Arizona
Senior Contributor
35 reviews 35 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed January 28, 2013

I have always liked Courtyards, but this was my first time staying in one that had the new Bistro. We arrived very late and we were tired and hungry. I was very resistant to the Bistro for a quick dinner, but I was even more exhausted having driven in from Crescent City and a day of the PCH and the Redwoods. We did not want to leave and search for food, so we took the risk, and I honestly have to say I was expecting the worst. Big surprise! Delicious food. My husband had a large salad and it was monstrous and very fresh. I ordered the tunafish salad sandwich on whole wheat toast. I must say it was the freshest, tastiest tunafish salad I have ever had! I am a tunafish afficionado so I know of what I speak. A little hint of lemon, celery and not too much mayo. When I ordered I asked if it was fresh and she told me that it had been made that morning. It just hit the spot and we were able to relax in our room, watch some t.v and enjoy the meal. The young woman, who was very friendly and eager to please, prepared it all right there in front of us, nicely done. As far as the hotel, it was very convenient to the 101, easy to find and the town has a cute historical district. If we weren't moving on early the next day I would have enjoyed exploring it. The front desk women were very welcoming and helpful, they printed out directions to some restaurants for us before we decided to stay in. The room was clean and large with a loveseat across from the bed.

Room Tip: I don't usually pay attention to this but the front desk agent asked me if I wanted to be close...
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ManagerMax, General Manager at Courtyard by Marriott Santa Rosa, responded to this review, February 10, 2013
Dear Luckysurfergirl and tunafish afficionado,

Thank you so much for the delightful review you gave to us on TripAdvisor! It is reassuring to know you enjoyed the food in The Bistro. I was excited to share your comments with the staff. I hope you will visit us again soon and contact me any time I may be of service.

Best regards,
-Max
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Green Bay, Wisconsin
Top Contributor
80 reviews 80 reviews
6 hotel reviews
Reviews in 39 cities Reviews in 39 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed January 14, 2013

This hotel excels in customer service. The staff are wonderful but the rooms are just so-so. The Bistro had decent food but certainly not gourmet. I would stay here again with the understanding that it really is basic. I did appreciate the items sold in The Market were appropriatly priced. This is a good home base for day trips.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Merida
Top Contributor
115 reviews 115 reviews
38 hotel reviews
Reviews in 33 cities Reviews in 33 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed January 10, 2013

I love staying in courtyard when I travel for Bussines in the USA, they all are the same wich for me is great because I already now what i am gona get and I like what I get



The hotel is a little bit more expensive that other chain but its worth it trust me



Rooms are big and very clean, the staff is super friendly and very young people in most of them, food is not wow but is good enough for a Bussines trip and location is Farley good



Over all I love Marriot courtyards

Room Tip: Ask for the 5 Floor
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northern California
Senior Contributor
24 reviews 24 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed January 4, 2013

I typically stay at this hotel 5 or more times per year for business. There are a few things I appreciate about this hotel, which is why I keep coming back. This is an affordable property (usually), I am able to use Marriott points here, it's close to the mall and some good restaurants, and they have Starbucks coffee in house. I have also hosted a conference here and been pleased with the staff. In the summer the outdoor pool and hot tub are a great addition, particularly if I have to bring my kids with me.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Courtyard by Marriott Santa Rosa

Address: 175 Railroad St., Santa Rosa, CA 95401
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#8 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Santa Rosa 3*
Official Description (provided by the hotel):
Courtyard Marriott Santa Rosa has 138 guest rooms including 12 larger king bedded rooms. All nonsmoking and offers free Wi-Fi in all rooms and banquet space. Guests enjoy the outdoor heated pool and whirlpool, fitness center and business center. The modern lobby features a GoBoard 55" touchscreen virtual concierge. The Bistro serves breakfast, dinner, full bar and proudly brews Starbucks 24 hours. Offering free parking, this downtown location is only one block from highways 101 and 12 located in Historic Railroad Square with fifteen restaurants and specialty shops, a mall and downtown Santa Rosa is only a short walk away. "It's a New Stay!" ... more   less 
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Also Known As:
Courtyard By Marriott Santa Rosa Hotel Santa Rosa
Courtyard Santa Rosa
Santa Rosa Marriott
Santa Rosa Courtyard
Courtyard By Marriott Santa Rosa CA - Sonoma County

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