This was absolutely the worst experience at a motel I have ever had. I was there 1 1/2 months unfortunately and only got 3 nights sleep the whole time. Cops showing up all the time arresting people in front of my room. There was an article in the local paper about prostitution going on there (and I saw it too). One of the men arrested had a loaded gun and methamphetamines for sale. I had so many problems at this motel, I can't even begin to list them and the manager just tried to put me off. They tried to charge me for calls I made to "Corporate Extended Stay" to complain about the issues (even though reps at the 800 customer service number told me to call that number). I had to threaten to call the BBB to resolve the issues and am still working on getting billing issues resolved. Internet went down several days. Lobby is often left unattended, kitchen items are missing and cheap, people smoke and make noise right in front of your room and the noise and smoke permeates the room. DO YOURSELF A FAVOR AND DO NOT EVER STAY HERE!
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- Also Known As:
- Extended Stay Santa Rosa
- Santa Rosa Extended Stay
- Extended Stay America - Santa Rosa - South CA - Sonoma County