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“A wonderful stay” 4 of 5 stars
Review of BEST WESTERN PLUS Wine Country Inn & Suites

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BEST WESTERN PLUS Wine Country Inn & Suites
2.5 of 5 Motel   |   870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)   |  
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Ranked #8 of 26 Hotels in Santa Rosa
Livermore, California
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“A wonderful stay”
4 of 5 stars Reviewed July 3, 2013

We booked 3 rooms for a mini-family reunion and we all enjoyed our stay. The rooms have been re-done recently, with contemporary color schemes and furnishings, and nice crown moldings. And the rooms were spacious. We had everything we could want for a comfortable stay including a fridge and microwave, easy chair and footstool, desk and chair, and a nice big flat-screen TV. We were very comfortable. Nice pool and grounds too. Only negatives are that the carpet in our room needed cleaning, and the breakfast room (breakfast was included in the room price) could have been attended to more frequently as the hot foods and coffee kept running out. Must also mention the desk clerk who was very friendly and helpful, and even took family pictures for us while we visited in the lobby. Would definitely return.

Stayed June 2013, traveled with family
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191 reviews from our community

Traveler rating
    60
    72
    39
    15
    5
See reviews for
62
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • French first
  • German first
  • Italian first
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English first
Ventura, California
Senior Contributor
39 reviews 39 reviews
34 hotel reviews
Reviews in 30 cities Reviews in 30 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 26, 2013

As soon as I drove in I knew..this was not a great/good hotel. I booked on Hotwire :(. Room was small and had a musty smell. Beds were very small. Carpets dirty and our tub was not clean. Fixtures in restroom were rusty and walls were damaged. Had troubles with internet connection too. We will never stay here again.

  • Stayed June 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 8 cities Reviews in 8 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed June 23, 2013 via mobile

Family of 4 had a nice stay. The pool is huge and the room appears to have been updated. Comfy beds, good service. And the full breakfast saved us a lot of money. Good ammenities. Large fridge in room as well as microwave. No hot tub though which would have been nice. Other than that no complaints

  • Stayed June 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed June 19, 2013

Convenient location for visits to Historic Santa Rosa and Sonoma wineries. Room size was adverage but the walls are very thin and you can hear neighbors nextdoor and overhead. Very uncomfortable sleep as the bed's waterproof mattress cover caused sweaty nights and "powersaver" AC didn't keep the room cool thru the night. Okay breakfast.

  • Stayed June 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Harlingen, Texas
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 17, 2013

We traveled with our daughter and her family to attend a "Baccalaureate" and "Commencement" programs of their cousin at Pacific Union College at Angwin, California on June 15, 2013. Based on our good experience with other "Best Western" Hotels in the past, we opted to book an overnight stay in one of their suite rooms at Best Western Plus Wine Country Inn & Suites in Santa Rosa despite the great distance. The place was spic and span. The suite room is spacious and the beds are comfortable. They have large and seemingly new hi-def plasma screen TV, one on the sala and another in the spacious bedroom. The hotel is conveniently located and we did not have difficulty finding it. Breakfast has a wide selection of food to eat like, bread, cereals, eggs, etc. I certainly recommend it and would love to come back here again!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 17, 2013 via mobile

Had a chance to stay at their spa suite and it was very clean, spacious, and had everything that we needed. It has a lovely jacuzzi in the room. Staff was very friendly and accomodating. Breakfast was very good, just wished we stayed longer.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bay Area
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 12, 2013

Recently stayed here with some family for a weekend to just get away from the craziness of the city, the pool and garden area was beautiful, and there were tables outside for us to enjoy some time in the shade. We had both a suite with 2 beds and a king bed room, so we got to see what both were like, the place looks like it was recently updated, with new t.v's and a keurig like coffee maker in both rooms (for a coffee drinker like me, this was very nice to have) and fresh cookies in the afternoon for a treat for the kids. The breakfast was ok, could use a little more fresh fruit, but the options where good, eggs, bacon, pancakes ect....the basic breakfast staples.
The staff was very knowledgeable, friendly and helpful when some of us adults wanted to go for a wine tour, they hooked us up with a tour company Platypus, it was a great time. Did have a few issues with the blow dryer, but after letting the front desk know it was fixed by the time we got back from our days adventure.

Overall our stay was very pleasant, and a great value for the price.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Wine Country Inn & Suites

Address: 870 Hopper Ave, Santa Rosa, CA 95403 (Formerly Holiday Inn Express Santa Rosa)
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 26 Hotels in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Wine Country Inn & Suites 2.5*
Official Description (provided by the hotel):
Welcome to the heart of the Sonoma Wine Country! The Holiday Inn Express Hotel Santa Rosa is available to serve the needs of both corporate and family travelers. We are within minutes of 30 major wineries including Kendall Jackson, Korbel & Rodney Strong. Our location is just three miles from Charles M. Schulz (STS) Airport, 20 miles from Calistoga and The Napa Valley, and 55 miles from the city of San Francisco. For you Peanuts fans, the Charles M. Schulz Museum & Ice Rink is only one mile from our front door! Race fans can enjoy a short 20 minute drive to Infineon Raceway. All rooms include our expanded hot American Breakfast featuring our famous cinnamon rolls. We also have two separate conference room facilities that can accommodate up to 115 total attendees. Catering is also available. Please call for details. We offer an outdoor heated pool, zen garden and courtyard. Please call hotel for pet policies.All rooms have free high-speed Internet access, microwaves, mini-refrigerators, coffeemakers, irons and ironing boards, hair dryers, a private patio or balcony and an exterior entrance. We look forward to having you as our guest very soon! Thank you for choosing to Stay Smart! Credit card and valid ID required for all check-ins. ... more   less 
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Also Known As:
Best Western Plus Wine Country Hotel Santa Rosa
Best Western Plus Wine Country Inn And Suites
Holiday Inn Santa Rosa
Santa Rosa Holiday Inn
BEST WESTERN PLUS Wine Country Inn & Suites Santa Rosa, CA - Sonoma County

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