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“Avoid if you can” 2 of 5 stars
Review of Americas Best Value Inn & Suites - Wine Country

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Americas Best Value Inn & Suites - Wine Country
2.0 of 5 Motel   |   866 Hopper Avenue, Santa Rosa, CA 95403 (Formerly Ramada)   |  
Hotel amenities
Ranked #17 of 26 hotels in Santa Rosa
Quebec
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
“Avoid if you can”
2 of 5 stars Reviewed July 15, 2013

This was our first experience ever with that chain. Name sounds promising. Well, as we quickly learned, it does not mean much.
The only positive thing about the place is that it's in Santa Rosa, not too far from Napa and Somoma.
It's far from downtown, so not much around. Swimming pool was closed, because of the law about not having an handicap ramp. I call BS on this, this is summer!!!
The room was stinky, like if some cat (or dog) had urinated in all corners.
From the outside, it looks ok, that's it.
As anything around, you pay much more than it's worth because you're close to the 2 major wine valleys of CA.
Not saying that you should not go there, just set your expectations low and you'll be OK.
Maybe the owner should sell his huge Mercedes and spend some money on refreshing the rooms. It makes you feel being taken for granted.

  • Stayed July 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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47 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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English first
Casa Grande, Arizona
Senior Contributor
32 reviews 32 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 28, 2013

Your average motel in a good location. Rooms clean and quiet and food nearby within walking distance. Staff friendly but no coffee etc in the morning until almost 7:00. Pool is green and not usable so do not count on it!

  • Stayed June 2013, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed June 18, 2013

After reading some of the reviews of the budget hotels in the area we decided on this place on the strength of the reviews. I have to say I was disappointed.
The rooms have paperthin walls and poor fitting doors. With people arriving at all hours of the night and as soon as the arrivees stopped the leavers started. Each dragged cases and banged doors (they had no choice it was the only way to close them) which you could hear all night. Not that I was asleep as the in room fridge made as much noise as a tractor running and the light from the cable box was burning my retinas out being so bright and so close to the bed.
We have stayed in many hotels in this price bracket on our trip and this was far from god value. For the same money we have got pools, lifts and sleep.

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  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sacramento, California
Top Contributor
166 reviews 166 reviews
45 hotel reviews
Reviews in 75 cities Reviews in 75 cities
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed May 7, 2013

My wife and I met up with two other couples for an overnight stay. When we entered our room, we immediately noticed a couple of flies buzzing around over the bed. There was a chemical smell that seemed like an attempt to cover up a smoke smell (non-smoking room). When we opened one of the dresser drawers, we found 2 trash bags filled with empty beer cans.

I went to the front desk. The clerk was very apologetic and immediately gave us another room. The new room was much better and as expected for this hotel class; clean, no smells, and no flies. We checked our friends' rooms and they were great, as well. So, we'll consider the first room an anomaly, due to the behavior of the prior guests. We did notice later that a cleaning crew had been dispatched to that room, so they appeared to make a serious effort to correct the issues we found.

Because of the immediate and appropriate staff response and the fact that the other 3 rooms were good, I can say that we were happy with our stay and would likely stay here again when in the area. The rooms were very quiet.

We didn't take advantage of the breakfast, but it looks like a typical continental style for this hotel class.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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hobocamp
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2012

Because we have stayed with America's Best Value Inns before, we got a 15% discount which made this a good price in an area where prices tend to be high...California Wine Country. There are two Best Value Inns in Santa Rosa --this was the Hopper St. location. We had a Kingbed room, upstairs (although we oldsters prefer down) and there were fridge and microwave, in-room coffee, internet access and cable TV. The room was attractive and the bed comfortable, and all very clean. Great shower/bath, good hefty towels, and wall dispenser for shampoo, conditioner and body gel--so much easier than fumbling with tiny bottle tops or trying to tear open a packet.
We found the room noisy and chilly in the morning, then realized we'd not closed the window all the time we were there!
Check-in was fine, continental breakfast adequate but "take it to your room." Super fine coffee/cocoa/etc. dispenser! Leaving the parking lot next am was tricky: commuters line up fiercely at the adjoining Starbucks! Best to drive out the side exit.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fremont, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed September 17, 2012

We found the rooms nice with all the facilities like microwave , refrigerator and all basic amenities. Breakfast was free and had decent choices. Swimming pool was there but not cleaned. All the rooms are positioned side by side so it can be noisy at a times. Good location of you are visiting to Safari west or calistoga - this is towards the north of Santa Rosa and near or those places.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arlington, VA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed August 20, 2012

I was pleased with the room. It was clean, no bad smells, shower water pressure was fine. The free wifi was great. It was all I needed. But the staff was in training (I checked in Friday night and checked out Sunday morning). As a result they admittedly gave me the receipt for what they paid the online booking agency. The difference between rate they paid and the rate I paid was $30 per night! In other words, a $90 dollar/night room was $120 night. Seems like we're paying a steep premium for the convenience of online booking. This is of not this hotel's problem per se, but it leaves a bad taste in my mouth.

  • Stayed August 2012, traveled solo
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Americas Best Value Inn & Suites - Wine Country

Also Known As:
Santa Rosa Ramada
Ramada Santa Rosa
Americas Best Value Inn & Suites - Wine Country Santa Rosa, CA - Sonoma County
Address: 866 Hopper Avenue, Santa Rosa, CA 95403 (Formerly Ramada)
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #17 of 26 hotels in Santa Rosa
Price Range (Based on Average Rates): $
Hotel Class:2 star — Americas Best Value Inn & Suites - Wine Country 2*
Official Description (provided by the hotel):
Americas Best Value Inn and Suites Wine Country Hotel is located in the heart of the magnificent California wine country. Guests will enjoy our 34 beautifully decorated guestrooms and suites, featuring stylish decor comfortable furnishings and contemporary amenities for an enjoyable stay. At this Lodging Santa Rosa wine country motel our friendly staff is available 24-hours a day. At Americas Best Value Inn and Suites Wine Country guests are treated to a relaxing and peaceful atmosphere. ... more   less 
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