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“Room fine but restaurant disappointing” 3 of 5 stars
Review of Hyatt Vineyard Creek Hotel and Spa

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Hyatt Vineyard Creek Hotel and Spa
3.5 of 5 Hotel   |   170 Railroad St., Santa Rosa, CA 95401   |  
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Bed & Breakfast for Two
Ranked #5 of 26 hotels in Santa Rosa
Lausanne, Switzerland
Senior Contributor
35 reviews 35 reviews
9 hotel reviews
Reviews in 18 cities Reviews in 18 cities
15 helpful votes 15 helpful votes
“Room fine but restaurant disappointing”
3 of 5 stars Reviewed June 13, 2013

Hotel, room were fine. People kind.
But the dinner in the restaurant was quite disappointing. Not a lot of choice on the menu. I had the car cakes and the portion was just tiny, My colleagues had some meat and also felt hungry after dinner.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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464 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (97)
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English first
California, Maryland
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed June 10, 2013

This is more of what I would call a business travel hotel, but it is very clean and the staff is very cheerful without being nauseating. The location was very walkable with lots of cute little shops, bars and restaurants in walking distance.

If I had one suggestion, it would be to properly staff the main bar (Saturday night it closed early) and offer a sundry shop for missed items during packing, because I could have used Visine during my trip and couldn't find any local.

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 2, 2013

We stayed at this hotel for 5 nights in May for vacation. The front desk staff were friendly and helpful. This was a nice location as we had activities planned for slightly north of Santa Rosa as well as slightly south; and access to the highway/freeway was easy to get to. The wait staff in the restaurant were very friendly and efficient. The rooms had 2 queen beds and were your standard or average type of room. The rooms were clean and the beds were comfortable. But as some other reviewers have stated, the room decor may appear as a little outdated and need a refresh.

We enjoyed going in the whirlpool every evening after returning to the hotel. While we were there, there was very few people in the pool area each day so it was quiet, enjoyable and relaxing. But one thing that would have been nice, was speakers that played music in the pool/whirlpool area.

We only had breakfast at the restaurant two times during our stay, but both meals were very good - and as stated above, the wait staff was friendly and eager to please. The one inconvenient thing, was that you could not enter the restaurant from the lobby. You had to walk outside in order to get to the entrance to the restaurant.

Overall, it was a nice hotel. It is not a super-fancy hotel, but it satisfied our needs. If I was returning the area, I would definitely consider staying here again.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Little Rock, Arkansas
Top Contributor
84 reviews 84 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed June 1, 2013

We stayed at this hotel for a wedding. First the positives -- great location, close to downtown and the railroad district, lovely garden and pool area with access to a great walking path along the river. The front desk were very helpful and the lobby area nice. The courtyard outside the lobby area was a pleasant area to sit and on Friday there was a nice wine tasting and something to eat. The other not so great stuff. I am probably being picking but usually at a hotel like this there is a doorman or something that indicates this is the door you should be using. When we arrived, we ending up holding the door for others who were checking in. Our room although fine over looked a vacant courtyard -- very uninviting -- maybe some plants could be added -- and add some planters to the front door as well. The restaurant looks like it is attached but isn't -- why I don't know, so it was a little inconvenient when we went to eat and it was raining. We consulted the concierge about visiting a winery and he said he would call the winery and let them know we were coming and gave us pricing for the wine tasting. he never called the winery and the information provided was out of date -- I am sure that with so many wineries it is hard to stay up to date, but this is wine country. The towels were not the caliber I would expect from a Hyatt. And internet connection --- if you have T-mobile you could log on for free or use it free in the lobby, otherwise you were charged and for some they credited the charge upon check out. I still don't understand why the more expensive the hotel the more you pay for wireless.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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NYC
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 31, 2013

We did not choose this hotel, it was selected by the bride at the wedding we were attending. So we came with no particular expectations. We were completely satisfied in all respects. The rooms are spacious and comfortable. The restaurant serves a range of dishes for everyday type of eating, rather than a dining 'experience.' They are very accommodating (our group included a three year old and a vegetarian) and provide a good selection at a good price. The hotel staff was invariably welcoming and professional. A touch we especially liked: the complimentary chilled fruit flavored water available at all times in the lobby. Very refreshing. There is also a beautiful area to sit or walk on the hotel grounds, as well as nearby stores and restaurants one can walk to. Our party of five was very satisfied.

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Redding, California, United States
Contributor
17 reviews 17 reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 20, 2013

Nice room, great staff, and location to downtown Santa Rosa. There is an area that looks ready for outside weddings, and meetings. The pool and spa are gated for security. There is an outside eating area at the Restaurant, which we found refreshing.

Room Tip: Our wives enjoyed the Spa treatment.
See more room tips
  • Stayed May 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Canada
Senior Contributor
43 reviews 43 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 17, 2013

We stayed at this hotel for 3 nights in May. Our room was on the 2nd floor; it had 2 queen beds. We wanted 1 king, but unfortunately all the king rooms were already taken. Our room was very clean with nice furniture. The bed was very comfy. The people at the front desk and waiters in the restaurant at this hotel were extremely nice; they always had a smile and made you feel really welcomed.

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hyatt Vineyard Creek Hotel and Spa

Address: 170 Railroad St., Santa Rosa, CA 95401
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Santa Rosa
#4 Business Hotel in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hyatt Vineyard Creek Hotel and Spa 3.5*
Official Description (provided by the hotel):
3 story boutique hotel with Tuscan-style architecture. Rich wine country colors and oversized furniture gives the feel of comfort and home in the lobby and rooms. Sun drenched courtyards border the meeting rooms, allowing for natural light and patio access on our 14,000 square feet of space. The wisteria covered walking paths are bordered by a 80 foot water wall and 18,000 square feet of open grass space and gardens. ... more   less 
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Also Known As:
Hyatt Vineyard Creek Hotel Santa Rosa
Hyatt Vineyard Creek Hotel And Spa Santa Rosa, CA - Sonoma County

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