We travel to Santa Rosa 6 - 8 times a year, the last few years have stayed at the Hyatt. Sometimes the front desk person can set the tone for the stay, all I have to say is Marco you rock!
Thank you for restoring my faith in the hotel. The room is clean, comfortable bed & the hotel is quiet. I believe that if you treat you returning guest well it will encourage more business.
Hotel is close to dining, shopping and of course the wine country.