My family has been to Flipside Bar and Burger Restaurant many times. Initially the food was very good. Over the past two months we have noticed the food and the service deteriorate. The final straw was this evening (Sunday September 22 at 6:00 PM). After being seated, we waited more than fifteen minutes to receive our drink order (cola) - hardly a complicated drink order. After ordering our food we waited nearly thirty minutes (it was NOT too busy) to receive one cheese burger/fries and one order of fish and chips. The fries were completely cold and when I asked for another order it was promptly delivered on my table without word or comment. This time, the fries were so over cooked they were completely inedible. The fish was completely overcooked. I can honestly say that the frozen fish sticks that I have baked in my home oven tasted better. Between the inattentive waitress and the disappointing food we will NEVER spend a dime at this restaurant again. Too bad, because it use to be one of our "go to" places in downtown Santa Rosa.
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