I had to make an emergancy trip to Santa Rosa, had reservations at Motel6 South but accidently pulled into North. The front desk clerks confirmed/cancelled my reservation at other hotel and checked me in there - it was obvious I was exhausted and just needed rest. I was there for 2 days and the customer service was excellant - much more than I expected (or received at a more expensive hotel later in the trip), anticipating and accomodating my needs. The room was very clean, daily service, and I had no problems with other guests or highway noise. I will stay there again on future trips.
I work for an exclusive hotel and convention center in the midwest so I have very discriminating tastes and expectations. This hotel met them.
Thank you!
