We stayed here for three nights over New Years' weekend. Something very important must have changed here, because this stay was awful. We've stayed here twice before and it was OK, but this time.....The registration process was unfriendly, and we were treated as if we were bothering the two young people working the desk even though we were the only customers (apparently they don't know what that word means) there. The room was bare bones -- no microwave or refrigerator, one towel for each person, one envelope of coffee, etc. The walls were paper thin. We could hear everything that was said in the next room even though the people were talking in a normal tone of voice. The registration staff placed all the guests (about 6 rooms full) right next to each other although the hotel was practically empty. Whose convenience was that for, the housekeeping staff or (once again) the PAYING customers? The breakfast was terrible with only no name cold cereal, white bread, and one or two sweet rolls if you got there early. When I checked out, the desk clerk was ASLEEP in a back, dark office and the housekeeper had to wake her up for me. If you are thinking of staying here, think again.....
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- Also Known As:
- Quality Inn And Suites Santa Rosa Wine Country Hotel Santa Rosa
- Quality Inn Santa Rosa
- Santa Rosa Quality Inn
- Quality Inn And Suites Santa Rosa Wine Country CA - Sonoma County