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Extended Stay America - Santa Rosa - North: Traveler Reviews

2.5 of 5
100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Hotel amenities
Extended Stay America - Santa Rosa - North
Ranked #15 of 27 hotels in Santa Rosa
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15 reviews from our community

    Trip type
Traveler rating
    2
    6
    4
    2
    1
Date Rating
Santa Rosa, California
1 review
4 helpful votes 4 helpful votes
“responsive and professional”
4 of 5 stars Reviewed July 19, 2012

In the midst of a long term stay here. Started with a few bumps in the road and even though I didn't ask for anyone to address the issues, the manager took it upon herself to do so. She even stopped me in the lobby to ask more specifically about my stay. I am confident that if anything else comes up it will be dealt with professionally.
My room is in fairly decent shape. Carpets and floors are new and of good quality. Furniture is not high end but quite adequete except the dresser, which is a bit small for more then one person if you are here for a while. I'm happy the bedding was upgraded, and the bed and two pillows are very comfortable. I would not recommend that you rely soley on the kitchen equipment supplied if you plan on cooking. I purchased a mixing bowl, a sharp knife, a non stick pan, and basic utencils. Refrigerator is loud but full size. WiFi connection is thus far reliable and a decent speed. The hotel is in a good neighborhood. I wouldn't consider this a luxury property but the rates clearly reflect that. I'm here for at least another month and will review again after my stay.

  • Stayed July 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask dede d about Extended Stay America - Santa Rosa - North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, General Manager at Extended Stay America - Santa Rosa - North, responded to this review
July 27, 2012
It was very kind of you to take the time to publish such a positive review of your stay at the Extended Stay America Santa Rosa - North. It's always satisfying to read positive feedback from our valued guests, like you. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest, and it sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and I look forward to hearing about the remainder of your stay with us, please feel free to reach out to us directly if we can assist you in any of your future travels.
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Tucson, Arizona
Contributor
11 reviews 11 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
“Where are the reviews?”
3 of 5 stars Reviewed July 9, 2012

No reviews. For almost a year! I have heard they have redone some rooms and would like some new news.

Stayed June 2012
Was this review helpful? Yes
See 4 more reviews by Edd V for Santa Rosa
Ask Edd V about Extended Stay America - Santa Rosa - North
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Santa Rosa - North, responded to this review
July 16, 2012
Dear Fast Eddie

Thank you for inquiring about our recent property refresh, we are so excited about the great new look. We have updated the entire property to include flat screen Televisions, Britta Water Filters on every Kitchen Faucet, new bedding, new ergonomic desk chair among many other things too long to list.

We look forward to you visiting us!
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Additional Information about Extended Stay America - Santa Rosa - North

Also Known As:
Extended Stay Santa Rosa
Santa Rosa Extended Stay
Extended Stay America - Santa Rosa - North CA - Sonoma County
Address: 100 Fountain Grove Pkwy., Santa Rosa, CA 95403
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #15 of 27 hotels in Santa Rosa
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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