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Palms Inn: Traveler Reviews

2.0 of 5
3345 Santa Rosa Ave., Santa Rosa, CA 95407 (Formerly Days Inn Santa Rosa)
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Palms Inn
Ranked #16 of 27 hotels in Santa Rosa
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17 reviews from our community

    Trip type
Traveler rating
    5
    4
    2
    1
    5
Date Rating
1 review
“Could be more GROSS!!!!”
1 of 5 stars Reviewed January 23, 2013 via mobile

Dirty, poor service and unpleasant employees. Worst customer service in history. The management is so rude and unwelcoming I was appalled. There were a plethora of problems, too many to go into... I can't imagine worse service. And the rooms are filthy!!!!

  • Stayed January 2013
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask Dre3733 about Palms Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“Great stay, money's worth!”
3 of 5 stars Reviewed January 19, 2013 via mobile

I recently visited the Santa Rosa area for work purposes from London. The location was spot on, the local
Shops and night life close by. The staff were helpful upon arrival and throughout my stay. There was a convenience store situated in the actual hotel which was a bonus as it was open till mid hours off the morning . They
Also sold fresh cakes which were great:) had a wonderful stay overall!!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Dfghk about Palms Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alameda, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
“Sketchy area and characters”
2 of 5 stars Reviewed January 13, 2013

My advice is not to stay at this hotel. I was pan handled by a man who then offered to buy ME a drink after I turned him down. Then first room I was offered was padlocked and I had to walk back to lobby to get another room key when I was already feeling scared and sorry I had booked this hotel on line. It was late at night and I was not sure where else to go.
I did stay the night. Room was average. Free breakfast in the morning was edible. Staff was pleasant and friendly.
Area and experience were not worth the cheap price.

Room Tip: Don't stay near the back area. Sketchy people hanging out at back of parking lot. Near lobby f...
See more room tips
  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask bluntraven about Palms Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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“Great Value Hotel”
4 of 5 stars Reviewed December 22, 2012

I am not sure about the expectation of few of the negative reviewers. This is a small locally owned motel and not a 5 star hotel. For the price it is the most affordable hotel in Santa Rosa. Love the hospitality and very nice casual and helpful staff. This was my second visit and I have no regrets. BTW I am not related to hotel staff or employee of this hotel as one of the reviewer mentioned, this is not an astrotrough review. Just plain statement "An excellent choice for a value motel in Sonoma county"

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Kevin J about Palms Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Louisburg, Kansas
1 review
“okdokie by me”
4 of 5 stars Reviewed November 6, 2012

Great place for the money..clean,friendly..enjoyed stay...staff was friendly..pool clean and big..free breakfast was simple but good..would recommend unless need fancy place..good easy location..if yur looking7 for clean inexpensive place this is it.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask lawman5411 about Palms Inn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
 
 
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Additional Information about Palms Inn

Also Known As:
Days Inn Santa Rosa Hotel
Days Inn Santa Rosa Hotel Santa Rosa
Days Inn Santa Rosa
Santa Rosa Days Inn
Palms Inn Santa Rosa, CA - Sonoma County
Address: 3345 Santa Rosa Ave., Santa Rosa, CA 95407 (Formerly Days Inn Santa Rosa)
Phone Number:
Region: United States > California > Sonoma County > Santa Rosa
Amenities:
Business Center Fitness Center Free Breakfast Free Parking Pets Allowed Restaurant Swimming Pool
Hotel Style:
Ranked #16 of 27 hotels in Santa Rosa
Price Range: $
Hotel Class:2 star (2*)
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