We expected it to be a good place. We were wrong....it was WAY BETTER than that. As mentioned in other
reviews, do NOT get nervous about the power plant a block away. It disappears the second you enter the
property. It's beautiful. The three buildings were just perfect. Each room is beautiful and has either a patio
or a balcony on the second floor. Since it was for my wife's birthday, they had a special gift (chocolates) and
a card waiting for her. I also ordered the chocolate covered strawberries which were freshly made and brought
to our room. By the way, the staff is beyond incredible: friendly, warm, helpful, just genuinely nice people.

We had a room in bldg two. It had a wonderful view of the vineyard and the court yard. Suddenly, that night,
we lost both the wi-fi and the air conditioner. We wouldn't have noticed but the weather was strangely warm for
November. Without complaining we mentioned it to the manager. (Mike's a great guy that we met on check in.)
He took the charge off our bill AND he moved us to a suite with a fire place. When we came back from a great
day of wine tasting and hiking, (it's perfectly located near so many wonderful spots to visit) we were greeted with a bottle of champagne in our room. Oh, they also give you great chocolate chip cookies when they turn down the bed at night. In the morning there's always fresh coffee waiting right outside your door in the alcove of each building.

Overall, we cannot say enough good things about the Vintner Inn. This will always be our home away from home
when we travel up from LA to the wine country.

A delightful hotel belonging to the Ferrari Carano wine company set among vineyards yet convenient to the city and main road access. Generous proportioned rooms with all mod cons including working fireplaces. Free wifi throughout . Lovely grounds and gardens with a separate hot tub and gym area. All in all a great base to visit this attractive region and only 50 miles from San Francisco. An excellent restaurant on site with a celebrity chef. Very good not too expensive wine list

My husband purchased a TravelZoo voucher for a night at Vintners Inn that included $100 dining credit at John Ash & Co., the on-site restaurant, plus tasting passes for two for three wineries, a split bottle of wine in the room, and continental breakfast. The value was $450 with a base value of $199. The stay was good Sunday through Thursday only. Unfortunately, I was unable to take time off work for take advantage of the promotion prior to it expiring. Since then I have been laid off and now I have plenty of time, but not so much discretionary income.

I called the Inn to see what they could do for me. Turns out they would not honor any of the promotional offers and would only apply the $199 towards a room; however, their cheapest room was $235 plus tax. I asked if we would use the voucher in the restaurant instead, and they steadfastly refused. I don't understand this. They have our money, but they won't let us use the credit as we see fit. I was completely turned off by their lack of customer care. I explained my situation, but apparently the people at Vintners Inn have no heart.

My unemployment situation is temporary, but my disappointment in this property will last much, MUCH longer. Very short-sighted way of dealing with customers in my opinion.

We just got back from a stay at Vintners. It was recommended to us by a Santa Rosa resident. It was a very nice place. Had the feel of a nice cozy place. We had a fireplace room with a great view of the courtyard and it was beautiful. We only stayed one night and wished we had time for more. I would stay again in a heartbeat. The staff was excellent and very attentive. I highly recommend!!