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“Wonderful Place to Stay for the Price and Location!” 5 of 5 stars
Review of Hilton Garden Inn Sonoma County Airport

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Hilton Garden Inn Sonoma County Airport
3.0 of 5 Hotel   |   417 Aviation Blvd, Santa Rosa, CA 95403   |  
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Ranked #2 of 26 Hotels in Santa Rosa
Claremont, CA
Senior Contributor
29 reviews 29 reviews
18 hotel reviews
Reviews in 22 cities Reviews in 22 cities
40 helpful votes 40 helpful votes
“Wonderful Place to Stay for the Price and Location!”
5 of 5 stars Reviewed March 3, 2009

I've stayed in all kinds of hotels, from Fairmont and Ritz-Carlton luxury hotels, to boutique B& Bs (such as the Grape Leaf Inn in Healdsburg), and chain budget-priced accommodations similar to the Hilton Garden Inn. This particular HGI was better than all those taking into consideration the location and price.

As other reviews mention, this is a new property--only about 8 months since it's opening. So it's clean and shiny and the staff are committed to keeping it that way. Upon arrival they reminded us that the entire property is dedicated no-smoking in order to maintain the quality. Hooray! The rooms are traditional in terms of decor and not terribly large, but spacious enough. There's free WiFi throughout the property, a small fridge (that's quiet!) in each room and a microwave. Good news if you take leftovers from any of the many wonderful restaurants in Sonoma county. The bed is on the extra-firm side, but it has nice linens and is covered by a duvet that the property advertises as having been washed between guest stays. That's good news for those of us who know how really dirty most hotel bedspreads etc. are.

There are lots of towels in the bathroom, which has only one sink and a tub-shower, but the shower curtain has a mesh top which allows you to see out and lets light in while you're showering. A nice feature. Also, there is no noisy fan attached to the bathroom light, a god-send for those of us who find the din of those fans annoying.

There's a small work-out room with head-phones so you can watch a personal tv attached to each piece of cardio equipment. It would be nice if the Inn invested in some weights--a suggestion from my husband.

The real plus of this property are the staff. Priscilla at the front desk was especially warm and helpful; Amy, the evening waitress was terrific as was the morning waitress. Even the cook in the little restaurant--which has terrific food, by the way--took time to wish us good morning and ask if our meal was okay. Everyone was very friendly and worked hard to make our stay enjoyable. (Mission accomplished.)

I will definitely stay at this property again. It's not the Fairmont Kea Lani--my favorite hotel in all the world--but it's also not $600 per night. And, to be honest, for that price you expect people to be extra nice. For $132 the staff at the Hilton Garden Inn Sonoma were more genuine. Truly terrific!

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324 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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California
Contributor
19 reviews 19 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed February 1, 2009

Quiet & clean. Since it's close to the STS airport, it allowed us an early, early a.m. departure. The manager shuttled us to the airport at 4:30 a.m. & back again at 10 pm --very hospitable. Cineplex next door is also convenient. Super staff.

  • Liked — Clean, quiet, convenient to airport, friendly staff.
  • Stayed January 2009, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
99 reviews 99 reviews
66 hotel reviews
Reviews in 38 cities Reviews in 38 cities
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed October 8, 2008

Stayed here for a few days in October. The property is new and the rooms were very clean. The beds can be adjusted by a dial for firmness and softness. The pool and spa were always empty and the fitness center has some really nice equipment. The room service is a nice option for dinner, but the breakfast was a little pricey. Great location for wine tasting in the Russian River area and nearby Windsor has some great dining options. The free WI-FI was fast and never dropped signal. I would stay here again.

  • Liked — Adjustable bed
  • Disliked — Pricey breakfast
  • Stayed October 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alameda, CA
Senior Contributor
27 reviews 27 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed September 19, 2008

This is a brand-new hotel with extra features (compared to others in its class) that boost its standing. Among them are an indoor pool and hot tub, a fitness center, an onsite restaurant open for breakfast, lunch and dinner, a top-notch business center, new flat-screen TVs and two queen-size beds.

At check-in, I received two bottles of water and fresh cookies (all you can eat, too). For an extra $20, I got the breakfast package which entitled my family of 4 to a breakfast that included made-to-order omlettes, pancakes, waffles, sausage, bacon, yogurt, fruit salad, bagels, breakfast pastries, hash browns, fresh fruit, juice, milk, coffee, tea...you get the picture. All of this costs around $100 a night, so you're getting good value.

We chose this hotel for its proximity to Safari West and Sonoma Wine Country. It was very close to Route 101 and next to a movie theatre and shopping center. Still, the room was quiet and we had no trouble sleeping even though the room air conditioner was running full-blast.

A word about the pool. It's not a a very large pool, but more than adequate for a group of kids (I had three with me at the time) wanting to splash around and have fun. My wife and I sat in the hot tub and watched the kids enjoy themselves for a couple of hours. Next to the pool, there's an outdoor patio with chairs for those who wish to get a tan.

During our weekend stay, the hotel was crowded with hotel guests ranging from Wine Country tourists and soccer tournanment families. Despite the number of guests, the hotel staff remained friendly and efficient. I definitely plan to stay here again next year when we visit Sonoma County.

  • Liked — The indoor pool was very nice
  • Disliked — Nothing. A perfect weekend
  • Stayed August 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed August 3, 2008

The Hilton Garden Inn is a great place for business travelers and families. It is quiet, clean, and well designed. The hotel has all of the business amenities that I need and a movie theatre next door for my son. I love it there.

  • Liked — Fantastic service
  • Disliked — Nothing. It was great.
  • Stayed August 2007, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Connecticut Yankee
Contributor
16 reviews 16 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 26, 2008

This Hotel has been open for 1 1/2 months. It is located close to Sonoma County (Charles Schulz) Airport, a shopping center and a movie theater. Vineyards all around. Alaska Airlines (my first experience, which was OK) has several flights a day in/out to/from LAX and Seattle.

Although I stayed here for a business trip, I can see the great potential as a tourist hotel. It is well located and has good Hiton Quality amenities.

The bar was not open as they did not get their liguor license yet. The restaurant was open and I had a very good breakfast and dinner there. I also used room service for one dinner and that was a good experience.

The Hotel is 100% non smoking so beware of that. Weather is good there, so outside smoking is a pleasure.

Definetly consider this hotel if your intend to visit the CA wine country

  • Liked — Reasonably priced new Hilton property
  • Disliked — Nothing
  • Stayed July 2008, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sonoma County Airport

Address: 417 Aviation Blvd, Santa Rosa, CA 95403
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Santa Rosa
#1 Business Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sonoma County Airport 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Sonoma County Airport Hotel Santa Rosa
California Hilton
Hilton Garden Inn Sonoma County Airport Santa Rosa, CA

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