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“Loved this hotel” 5 of 5 stars
Review of Hilton Garden Inn Sonoma County Airport

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Hilton Garden Inn Sonoma County Airport
3.0 of 5 Hotel   |   417 Aviation Blvd, Santa Rosa, CA 95403   |  
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Ranked #2 of 26 Hotels in Santa Rosa
Napa, California, United States
1 review
“Loved this hotel”
5 of 5 stars Reviewed March 26, 2013

Staff was super friendly, professional and helpful. Rooms are always clean. We always make a point of stopping at this hotel as the location is perfect, right next to the movie theatre, the pool is always clean, the facility and it's staff continues to leave us wanting to come back!!

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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323 reviews from our community

Traveler rating
    194
    101
    22
    5
    1
See reviews for
66
128
20
68
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • French first
  • German first
  • Swedish first
  • Any
English first
california
Top Contributor
172 reviews 172 reviews
31 hotel reviews
Reviews in 65 cities Reviews in 65 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed March 21, 2013

We have stayed at this hotel several times but they have changed their beds to an air mattress and it was very uncomfortable. It is not really adjustable ( not a sleep number bed) so it was just hard. Probably won't stay again.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGISonoma, General Manager at Hilton Garden Inn Sonoma County Airport, responded to this review, April 4, 2013
We have had the Garden Sleep System beds since we opened in July 2008. They are adjustable for just the right amount of firmness or softness. I am sorry that you were not aware. We do try to inform our guests at check-in where we have a sample of the adjustment control.

We apologize that our Garden Sleep System bed was not comfortable for you. We strive to provide the best in service and amenities and apologize that this was not your experience. We hope that the next time you're in the area you would consider staying with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colorado Springs, Colorado
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed for 2 nights - Feb 22 and 23. I don't know how old this hotel is, but it appears to be very new and it is still well cared for. Great room with the usual Hilton Garden Inn ammenities. We had the up-charge made to order hot breakfast and it was excellent - highly recommended. We were in the area to visit wine country and this hotel is well located for that - within 15 to 20 minutes of many Sonoma wineries. I would stay here again in a minute, and I may do just that sometime this summer.

Room Tip: We had a corner room with windows on 2 sides. This may be an upcharge room, but it was large and su...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Yorktown Heights, New York
Top Contributor
50 reviews 50 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed March 7, 2013

We had a late flight out of NYC and didn't want to head all the way to Healdsburg on our first night so we booked a room at the HGI. It is very typical for this chain...very clean rooms, comfortable beds, right off of the highway so it was very convenient. They didn't offer the free breakfast we're accustomed to but we bought the hot breakfast and it was actually really good. We tooks some fruit and granola bars with us as we geared up for a day sipping wine and it made the cost of breakfast worthwhile. Service was friendly and parking was ample. Really no complaints!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
7 reviews 7 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 25, 2013 via mobile

Stayed here for the first time this week. Clean, quiet, convenient for my meetings. The staff was helpful and friendly. The only reason they didn't get give stars is because there was no breakfast included. That is pretty standard these days so I found it a bit surprising.

Stayed February 2013, traveled on business
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Dassel, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 24, 2013

We enjoyed this great hotel, hot tub, outside patio in the sun. Easy access to the hwy, but a very quiet hotel with great staff. It didn't matter who was at the front desk, everyone pleasat and willing to print off directions to a good place to eat, movies showing, spa info etc.. I loved sitting by their fireplace and reading. Cant wait to go back again.

Room Tip: away from elevator
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  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gaithersburg, Maryland
1 review
5 of 5 stars Reviewed February 8, 2013

I came with two friends (all of us from the East coast) for a girls wine tour in Sonoma and Nappa. The manager and staff took very good care of us for 4 nights. The staff is friendly and helpful and the rooms large and clean. The lobby is great, with a fireplace and comfportable seating which we used as a "living room" at the end of the day to sit foir a few moments to unwind. Breakfast was great and our server was excellent the location is great for visitinfg wineraries in Sonoma, and Nappa is a short drive.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Sonoma County Airport

Address: 417 Aviation Blvd, Santa Rosa, CA 95403
Phone Number:
Location: United States > California > Sonoma County > Santa Rosa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Santa Rosa
#1 Family Hotel in Santa Rosa
#2 Romantic Hotel in Santa Rosa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Sonoma County Airport 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Hilton Garden Inn Sonoma County Airport Hotel Santa Rosa
California Hilton
Hilton Garden Inn Sonoma County Airport Santa Rosa, CA

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