We had a family reunion so we had reserved 6 rooms for two nights. When we checked in there were cockroach traps in our room. There was hair in our bath tub, the power in the room went out because I was blow drying my hair and my husband was ironing. Had to walk to the front desk to tell them and he said "No no, you cannot use two things at one time" and had me stand with my room door open and yell "is the power back on". There where holes in my sheets. Luckily we had blankets that we brought along. The young man at the front desk was not apologetic at all for any of the issues that we brought to his attention. We did not stay for the 2nd night. Went to the Santa Paula Inn which was 200% better.

I was recently and pleasantly surprised by the service I received at the Ocean Gateway Inn. I'd like to share my experience with you, the staff of this hotel exceeded my expectations. I was looking for a reasonably priced hotel that wouldn't be too far away from Six Flags Magic Mountain.

I found the hotel on-line and didn't know what to expect. Literally right off the 126 Freeway, The Hotel looked nice. The room was spacious and I was surprised to see that they had a refrigerator and a microwave. We arrived at the hotel around 1PM, we had called earlier in the day and asked if we could have a early check in. The guy at the desk explained that it is based on availability and that they could accommodate us. Incidentally, the guy I had spoke to on the phone was still there when we arrived for check in. He gave me some good suggestions on where to dine. We opted to walk to the fast food Mexican Food place and it was awesome. Ordered too much food, that is where the fridge and microwave came in very handy. The weather was nice so we spent a little time in the pool and jacuzzi.

The free wi-fi was a nice little bonus, we didn't know they had. I was able to get on my ipod and check my emails. I would definitely recommend the Ocean Gateway as the front desk people were very friendly, the spa was nice, the rooms were much bigger than I expected and we even had free continental breakfast the next morning. Thanks Ocean Gateway! See you again next time we're going to Magic Mountain!

I was so pleased to find this motel when I was searching on line! I needed a place in Santa Paula since we were getting my daughter started at the College near there. I also needed it to be a great value, since I was on a tight budget. In calling the motels on my list, it became clear that the Ocean Gateway had the best prices. What a wonderful bonus to find that the room was spacious, beautiful, and well kept; and that the management personnel are also the owners, and therefore very committed to making my stay a pleasant one. I was also pleased to find that the wi-fi internet access worked great in my room, so I was able to stay up with my business. By the way, they recommended a wonderful restaurant right next door with great food and friendly staff. I had the best fish tacos there I have ever had!

My thanks to the folks at Ocean Gateway for a wonderful stay, I'll be back!

Jim

My co-worker and I got two rooms for the night at this place because it was close to a job we were doing. We should have driven the 10 miles or so to the coast and got a nice room, or at least a better room. First thing, there are bars on the windows on the first floor, not a good sign. The room was old and run down, the upholstery on the chairs were stained. The bed was scary. You wouldn't want to shine a black-light on it. The pillows were flat, and when I went to ask the manager for an extra pillow, you'd have thought I asked him to sacrifice a goat in the lobby. He brought me something that looked like pillow, only flat and dirty. The bathroom had ants. The towels were like sandpaper. No coffee maker. And in the morning, NO HOT WATER. One of the worst motel I've stayed at.