I made my reservation over the phone, upon arrival there was no one available to check me in, in fact there was no one around period. I hung out in the library convienently located next door for an hour, assuming a quick errand had been run. Yet still, an hour later (and 2 hours past the "will return" sign had posted) still no one in sight. I found my email confirmation called the main number and the innkeeper said she would come right over. She explained that they didn't know I was coming because "the computer died". She took my credit card and said she was charging it for the night plus tax for a quick check out in the morning - okay by me. Now, I travel for my business and I've stayed in some pretty poor places - and this place is right up there. The room was dirty, the bathroom was terrifying - the dirty tub and hair and dirt accumulated on the floor suggests it had never been cleaned.
Now, I noticed on my credit card statement that the amount I signed for that day was not the amount that was charged. Hidden Fees? More imcompetence? Upon calling the innkeeper to address this issue, she suggested it was my credit card company and that she "couldn't find me" in her records anyway. I generally enjoy staying in B&Bs when on the road and avoiding chains, but this place is NOT WORTH IT!

My husband and I wanted to stay at a B&B in historic Santa Paula for our 18th anniversary. The Santa Paula Inn B&B seemed nice from the website. But what we saw when we got there was a different story. It was not a charmingly decorated B&B but just an old run down hotel. The nice couple shown on the website was not there to greet us and tell us about the place, so we rang the bell and a not very friendly man came to give us a key and say "sign here".The plain room had a dirty carpet with a tear in it, a missing outlet cover and dirty plastic doily on one of the cheap pieces of furniture. The bathroom had missing tiles & peeling paint with one cheap picture on the wall with the cardboard back hanging out of it. The porcelain on the bathtub (which was advertised as a jacuzzi tub!)was so worn off that it made it look filthy.I looked for a glass in the cubbard and did find one dirty one along with a can of ant & roach spray (and yes, I saw 2 roaches that evening!) along with a glue trap for mice under the sink!There was no evening fire like they said there would be.No cookies, or wine & cheese.In fact The breakfast was already in the fridge when we got there...2 uncovered muffins,2 yogerts,2 oranges,2 juice boxes and 2 pieces of candy.It was the worst place I ever stayed in.When I checked out in the morning again nobody was there so I dropped the key in a hole marked "key drop" behind the glass counter.