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Casa Del Mar: Traveler Reviews


Casa Del Mar
Hotel class 5 of 5
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1910 Ocean Way, Santa Monica, CA 90405
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Traveler Reviews

66% Recommend
4.0 of 5 stars 68 reviews
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[ Date ] [ Rating ]
Shutter's Lovely Sibling

Casa Del Mar

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5 of 5 stars
Name_Taken_2 7 contributions
New York
Oct 9, 2007 | Trip type: Solo travel
3/5 found this review helpful

I was very pleased with my one night stay at this hotel. I had a room on the fifth floor that opened up to a terrace on the pool level. The room was larger and much more nicely decorated than my expectations.

The location is the best in town hands down. I loved the fact that Casa's sister hotel, Shutters, was right next store and I could charge that hotel's spa and food services on my account. It adds to your options with no hassle. YOU HAVE TO EAT AT COAST.

Shortcomings. Its not a business hotel and there is no business center. I went over the Shutters to print my Boarding pass. The Shutter's pool area was nicer, but the Lobby and rooms at Casa were stunning.

  • Liked — The location an room
  • Disliked — No business center
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay October 2007
  • Visit was for Other
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since August 15, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, Pet owners, Families with young children, Families with teenagers
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping, Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $437 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Horrible experience. Room broken into,things stolen. Management doesn't care.

Casa Del Mar

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1 of 5 stars
jeffbroder 1 contribution
California
Oct 4, 2007 | Trip type: Family
6/8 found this review helpful

Do not stay here, eat here and absolutely do not have your wedding here. My wife's sister got married here in August and many of us stayed here. Someone climbed the courtyard wall and stole things from our room while the reception was going on. Thankfully our 18 month old daughter wasn't taken along with the babgysitter's ipod. Management pretended to care and then basically treated us and the babysitter like criminals once we were gone and tried to follow through. If this happens to you file a police report, their security will not follow through on stolen items even if the thief is standing in front of the hotel with the stolen goods in hand. We wanted the hotel to replace the babysitter's ipod but the general manager refused. Our family spend over $50,000 at their hotel and they are too cheap and short-sighted to spend a couple hundred dollars in order to make us happy. Sad and pathetic way to run a high-end hotel.

  • Liked — location
  • Disliked — hotel management
  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
  • Date of stay August 2007
  • Visit was for Personal event (wedding, ...)
  • Traveled with Family with young children
  • Age group 35-49
  • Member since October 04, 2007
  • Would you recommend this hotel to a friend? No
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $437 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Robbery happened 3 times in a row and Hotel refuses to help.

Casa Del Mar

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1 of 5 stars
danapark 1 contribution
Anaheim Hills
Sep 6, 2007
6/7 found this review helpful

There was a Robbery in the Casa Del Mar in Santa Monica 3 times in row over just a couple of months. Several purses and camera equipment were stolen from the WEDDING RECEPTION. The Hotel Manager refuses to clear this up and the Hotels blames the victims of robbery for bringing the items to the Hotel. I thought it is natural to bring your chanel bag to a wedding. No guests were near the wedding only the servers were near the guests. When asked to help they just seem to act as if this never happened. There are several guest upset. Please do not go there unless you like your private things stolen.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2007
  • Member since September 06, 2007
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $437 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Luxurious if a bit tiny

Casa Del Mar

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5 of 5 stars
busterfreak 8 contributions
Dallas
Sep 2, 2007 | Trip type: Business, Solo travel
2/2 found this review helpful

I thoroughly enjoyed my stay at Casa del Mar. I was in Santa Monica for business and stayed, off and on, for almost an entire month.

The staff were always friendly and treated me like a VIP, even though many times I hardly looked like one (my dress is quite casual). Still, the doormen / valet attendants were especially accommodating and made me feel like I belonged.

In my experience, the rooms at Casa del Mar are generally pretty small. Each room I had felt cramped, even when the staff gave me a complimentary upgrade because I couldn't handle how small my first room was. Still, they were comfortable. I especially liked the bathrooms--with deluxe massage baths, a separate shower, candles (with pipe matches to boot), and often a window that opens up onto the bed area so you can watch TV while taking a soak.

On the weekends when I got to visit home, my daughters loved getting the complimentary teddy bears, placed on the bed each night.

Oooh. The beds. The beds at Casa del Mar are divine. Probably the best I've ever slept in. Crisp, clean sheets, a wonderfully soft mattress (but not too soft) and big, fluffy pillows. Outstanding.

I never did have much of a view of the ocean, but often could catch a glimpse of Santa Monica Pier. To see the Pacific in its salty glory, all I had to do was walk to the outside deck.

The heated pool and whirlpool were first-class, and the adjacent patio area overlooking the ocean was supremely relaxing. I never went into the spa/exercise facilities, but they are rumored to be first-rate.

Internet was fairly reasonable--less than $15 a day, if memory serves me.

And yes, the prices are steep, but remember that this is a restored 1920s architectural landmark. Plus you're paying for convenience here: the beach (and the Ocean Front Walk) are literally steps away, as are beautiful views and great restaurants.

The lobby restaurant/bar is a nice mix of upscale and casual, with couches and lounge chairs toward the rear and formal dining arrangements near the ocean-view window. Still, I'm not sure I would recommend the food at Casa del Mar so much, just because there are a plethora of great dining choices within walking distance. Two standouts: Capo at 1810 Ocean Ave., and Pedals—now named "Coast," I believe—next door at Shutters on the Beach, with lemon-ricotta pancakes that are not to be missed!.

Overall, Casa del Mar is a relaxing hotel experience where you're always comfortable, the staff always treat you right, and you're always going to pay a lot!

  • Liked — Location
  • Disliked — Teeny weeny rooms
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay August 2005
  • Traveled with Solo traveler
  • Age group 35-49
  • Member since August 06, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Great pool scene, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Beach / Sun, Business meeting / Event, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $437 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Romantic and Lovely

Casa Del Mar

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4 of 5 stars
katherinenyc 2 contributions
New York
Aug 17, 2007
2/2 found this review helpful

My boyfriend and I stayed there for three nights recently and had just the nicest time! The staff were sincere and friendly the whole time, remembering us by name and making us feel relaxed and well looked after.

The rooms are small, but our partial view room had a great view of the beach and the pier and we couldn't have been happier. If you are the kind of people who like to spend a lot of time in your room, then probably a little claustrophobic, but we spent all our days on the beach, enjoying the sun and activities. For us, the location could NOT have been better - just walk out and voila! And the rooms are comfortably appointed, generous closets for a multi-day stay, and enough space for two people to be comfortable. We had no complaints.

The pool is nice too - small, but nice - very relaxing to have a drink by the pool and sit in the spa/jacuzzi to see sunset.

We would definitely go back.

  • Date of stay August 2007
  • Member since June 25, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates
Average price*: $437 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Casa Del Mar Also Known As

Address: 1910 Ocean Way, Santa Monica, CA 90405