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“Excellent location, great service and attention” 4 of 5 stars
Review of JW Marriott Santa Monica Le Merigot

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JW Marriott Santa Monica Le Merigot
4.0 of 5 Hotel   |   1740 Ocean Avenue, Santa Monica, CA 90401   |  
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Ranked #18 of 34 hotels in Santa Monica
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 15 cities Reviews in 15 cities
8 helpful votes 8 helpful votes
“Excellent location, great service and attention”
4 of 5 stars Reviewed September 11, 2013

Great attention to detail from front desk, and manager. Clean and large rooms. Food areas with great service but limited menu. Location very convenient and walking distance to pier and shopping. Meals were planned off site. Great access to beautiful beach and nice hotel pool with adequate gym

  • Stayed September 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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602 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (120)
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English first
San Jose, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 8, 2013

We recently stayed at the JW Marriott in Santa Monica and had a great time. The staff was very friendly and helpful, the room was very nice and the location was awesome, just walk across the street to the main Santa Monica beach and close to the boardwalk. It had nice gym and spa facilities too. The pool was good but not too big and there was not a lot of space for seating around the pool so it got crowded pretty quickly.

Overall we would recommend this hotel and will definitely come visit again next time we are in Santa Monica.

Stayed September 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 10, 2013
Thank you for taking the time to write this review. We are happy to hear that you enjoyed our location and our newly renovated Spa. We look forward to welcoming you and your family back to Le Merigot soon.
Warm regards,
Caroline
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Portland, Oregon
Senior Contributor
33 reviews 33 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed September 4, 2013 via mobile

It was fine. Just fine. But not what I had expected. Being a highly rated (by marriott) property, I was surprised how mediocre it was. And nearly $40 to park your car per night, ouchy. The pool wasn't that great but the bar was friendly and it's right where you want to be. It's no beach front, there's a larger, uglier building between you and the ocean but you can see the water from most rooms.

Stayed August 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 5, 2013
Thank you for your review and we appreciate the constructive criticism. We are disheartened that you felt our hotel was only mediocre and did not meet your expectations. We apologize that you found our parking expensive; however, we offer one of the lowest parking rates on the beach in Santa Monica.
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Virginia Beach, Virginia
Contributor
17 reviews 17 reviews
15 hotel reviews
Reviews in 15 cities Reviews in 15 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed September 4, 2013

First off, no concierge level. That said, Marriott provided compensation so it worked out. There is a spa on site with treatment rooms and a decent work out facility with some cardio in one room and then a weight room with some equipment and a bench or two. There is also a steam room and a sauna attached to the spa but available for guest use. The pool is nice with a lounging deck and outdoor seats for the restaurant nearby. Down some steps from that and across a rarely traveled back street is the beach. A bike rental place and the pier are super close as is the outdoor work out area including rings, bars, and a grassy area. Unbelievable people watching here. Great location, front desk staff not quite friendly and/or helpful but the valet and breakfast staff were all wonderful !

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 5, 2013
Thank you for taking the time to provide feedback. We are pleased to see that you enjoyed our amenities and location. We believe in providing exemplarity service in all areas and are disappointed you did not receive it from all employees. Again thank you for sharing your observations with us, so we can improve.
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Arcadia, California, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 4, 2013

Le Merigot is the best place I have ever stayed-we felt welcome from the minute we pulled in and Luis greeted us! The hospitality of the staff, doing everything from providing ice tea and water in the lobby to a perfectly cooled room to help in pulling out into busy traffic makes this place one in a million! I highly recommend the café with it's cool breezes and delicious food-Leticia in particular was like an old friend and saved the day when fighting a breakfast crowd could have been a hassle. The rooms are spacious and the beds divine-no one wants to get up once you sleep in that bed! If you want a special place for a birthday or a staycation-this is the place!

Room Tip: By all means ask for a lower floor room and near the elevator.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 5, 2013
Thank you for your positive review. We are happy to see that you enjoyed your time and hope to welcome you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Top Contributor
102 reviews 102 reviews
13 hotel reviews
Reviews in 34 cities Reviews in 34 cities
56 helpful votes 56 helpful votes
3 of 5 stars Reviewed September 3, 2013

When I think of the Marriott chain of hotels, I think of a hotel that is considerably nicer than the Santa Monica version. This hotel is showing its age. The carpets and some of the furniture are due for replacement. The hotel's strengths are its location, which is near the Pacific Ocean and the Santa Monica Pier, and its friendly and professional staff.

Though the hotel is only a block or so away from the beach, many rooms do not have a view of the ocean. The pool is small and surrounded by buildings. The fee for parking in the garage is high: $35.00 per day. The rooms are average, but expensive. You are paying for location. You are not paying for the Marriott name, or at least you are not getting more than the Marriott name.

  • Stayed August 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 5, 2013
Thank you for providing us with feedback. We are disappointed that you felt our hotel did not live up to the Marriott name. We have recently undergone a renovation of both our common areas as well as our spa facility. We are glad that you enjoyed our location and our friendly and professional staff.
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Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 2, 2013

We had a great stay at this hotel. It's location is ideal -- right across from the beach, a block from the Santa Monica Pier and one mile from Venice Beach. Each morning I'd grab a cup of complimentary coffee and a newspaper and walk down to the beach to watch the sun over the ocean. We had a room with two queen beds which was a bit larger than most rooms and accommodated 4 of us nicely. I did wish we had a balcony. Ours was a pool/partial beach view. The staff is beyond friendly and loves to offer you complimentary water. Wherever we wanted to go, they printed us great directions and couldn't be more helpful. The pool is a bit small, but with the beach at your footsteps it wasn't our first priority. Pool and beach towels are readily available. You do have to pay for parking each night, which seemed a bit pricey since we were already paying a lot for the room. There are lots of tables with umbrellas/heaters right outside the bar area, along with a fire pit and big screen TV (my boys loved watching sports out there). The lobby and bar seemed to be newer than the rooms. The best part of was being able to walk outside and pickup the jogging path along the beach. I loved staying there and would definitely return again.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caroline A, Director of Sales at JW Marriott Santa Monica Le Merigot, responded to this review, September 3, 2013
Thank you for taking the time to write this great review, we appreciate your comments and look forward to welcoming you back to Le Merigot in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about JW Marriott Santa Monica Le Merigot

Address: 1740 Ocean Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Spa Hotel in Santa Monica
#12 Business Hotel in Santa Monica
#12 Luxury Hotel in Santa Monica
#14 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — JW Marriott Santa Monica Le Merigot 4*
Official Description (provided by the hotel):
Contemporary European-style Hotel situated overlooking the Pacific Ocean, 5 miles from J. Paul Getty Museum. ... more   less 
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Also Known As:
Jw Marriott Santa Monica Le Merigot Hotel Santa Monica
Marriott Santa Monica
Santa Monica Marriott

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