Last spring I stayed at this hotel, one that I have stayed at many times before, and held three large corporate events. I love the location, the food is quite good, it's an easy walk to the beach, restaurant and downtown, and easy location to freeways and the PCH. Last April I wrote about dirty stained carpet, inattentive staff, public areas not as clean as they should be and incredibly slow dining room service. I vowed I would not stay again, but a last minute trip and other hotels full brought me back for another try. Someone's been paying attention. While the carpets have not been replaced and are still dated, they are at least clean and not stained. A huge improvement in customer service, genuine, helpful, pleasant, from the great valet guys to a better front desk, and people who actually spoke to you in the halls and lobby. In fact, I am quite sure the same young woman who checked me in so pleasantly this time was the same young woman with a 'tude last time who drove me crazy. They've added a free coffee bar in the lobby, which is good because none of my coffee pots worked in the room (a fuse issue no one could locate). So, good job Le Merigot. Now replace that carpet and you're closer to being worth $400 a night again.
- Official Description (provided by the hotel):
- Contemporary European-style Hotel situated overlooking the Pacific Ocean, 5 miles from J. Paul Getty Museum. ... more less
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- Also Known As:
- Jw Marriott Santa Monica Le Merigot Hotel Santa Monica
- Marriott Santa Monica
- Santa Monica Marriott