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Hotel California: Traveler Reviews


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Traveler Reviews

55% Recommend
3.0 of 5 stars 133 reviews
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[ Date ] [ Rating ]
Very Charming and Great Location

Hotel California

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4 of 5 stars
MoriahsTravel 1 contribution
California
Dec 19, 2007 | Trip type: Business, Family
6/6 found this review helpful

WHAT A CHARMING PROPERTY AND WHAT A GREAT LOCATION! We walked to the Santa Monica Pier, about 1 1/2 blocks from the hotel, Macy's is only about 3 blocks away.
Great little restaurants all within walking distance. The rooms are clean and comfortable with solid color sheets and white duvets. Some rooms are family friendly in a suite like set up. Most rooms have flat screen tv's, refrigerators, and coffee makers. The Hotel was built in the 20's so don't expect perfection but the price and location make up for lack of modern decorum.

  • Liked — Location, comfortable bed, free internet, and flat screen TV
  • Disliked — Small bathroom
  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Visit was for Business
  • Traveled with Family with teenagers
  • Age group 35-49
  • Member since April 20, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Joe Walsh, Guest Relations Manager
(Management representative)
Dec 27, 2007
Thank you very much. I think you point out the two best characteristics of the hotel - Location and charm. We are in a great location and the age of the hotel really gives it that laid back California beach feel. The Hotel California is an Original Santa Monica Beach experience.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $267 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
A True California Experience

Hotel California

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4 of 5 stars
Gauchowest 6 contributions
Vancouver, Canada
Dec 18, 2007
2/2 found this review helpful

Recently returned from my third visit to this 'boutique' hotel or rather motel. Rooms are decorated in LA/Surf fashion, sparse and clean. No frills. Staff friendly and receptive. What you're paying for is location, location, location. No need to rent a car - save the $15 nightly parking fee. Stroll next door to Loews or Shutters for a gourmet coffee and walk the beach, or rent a cruiser bike on the beachfront to Venice. Shopping and great dining experiences are just blocks away. ** Because most units have beautiful hardwood floors which transmit the smallest sound - choose an upstairs unit.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2007
  • Member since November 04, 2005
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Great food / Wine, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Joe Walsh, Guest Relations Manager
(Management representative)
Dec 21, 2007
Thank you for your patronage. I am glad you appreciate us for what we are. I think you provided some great information for our future guests. If you would like to tell me how we can get that 5th dot, I would like to hear it. You can email me at hotel_california@easydoesit.com

Thanks,
Joe Walsh
Guest Relations Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $267 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location!! Great Stay!!

Hotel California

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5 of 5 stars
beelover66 2 contributions
beelover66
Nov 30, 2007 | Trip type: Friends getaway
3/3 found this review helpful

The location was fabulous, and the service was very attentive. The room was very comfortable. Would definitely come back here again.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
  • Date of stay October 2007
  • Visit was for Hobbies / interest / culture
  • Traveled with Friends
  • Age group 35-49
  • Member since November 30, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, A romantic getaway, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Great pool scene
  • I selected this hotel as a top choice for Beach / Sun, Outdoor / Adventure, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $267 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Loved the place

Hotel California

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5 of 5 stars
swiftlady 1 contribution
New York
Oct 23, 2007 | Trip type: Family
7/7 found this review helpful

My grandson was attending Pepperdine Camp and I stayed at the Hotel California with him after camp was over. We had a wonderful time. The beds were so comfortable, the room was so charming. It was a taste of old California. We were right on the beach, next to the pier, biked to Venice each day, walked to the promonade, drove to Malibu, all with no effort due to the great location. The staff was very helpful. The rooms very clean. We look forward to staying there again. Much more friendly and welcoming than a large hotel. P.S. Self parking more convenient than a valet. We just loved it and told all our friends about our great find.

  • Liked — The charm and location
  • Disliked — nothing
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay July 2007
  • Visit was for Quality time with family
  • Traveled with Family with teenagers
  • Age group 50-64
  • Member since July 30, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Girlfriend getaway, Older travelers, Families with teenagers, Tourists
  • I do not recommend this hotel for People with disabilities
  • I selected this hotel as a top choice for Beach / Sun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Management response from Joe Walsh, Guest Relations Manager
(Management representative)
Oct 25, 2007
Thank you very much. I think they hit it right on the head. The Hotel California is in an excellent location and offers Santa Monica Beach as should be experienced - it is an original. Parking is a challenge and the advice is appreciated for those that follow.

If you are looking for a chain hotel experience, keep looking. If you want original California in a great location, that is us.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $267 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
"You Can Check Out But You Can Never Leave"

Hotel California

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1 of 5 stars
WizardsCorner 1 contribution
Colorado
Sep 19, 2007
4/7 found this review helpful

You can check out, but you can never leave because they keep charging your credit card! Besides the fact that this hotel completely misrepresents itself, they charged my credit card for a future reservation I cancelled three weeks in advance as I checked out from my first experience,AND I am having to go through a credit card dispute process to retrieve my money! The manager and staff are rude and inept. I stayed there three noisy, hot nights ( no air conditioning) and had to ask for clean towels and additional toilet paper. The windows would not open from the inside, but easily opened from the outside! Not a very secure feeling! Each night when my key wouldn't open my door, I had to go to the front desk to get my key re-magnetized! I was told I could park for $15 a day, but no one told me there would not be any parking spaces! I was instructed to go next door to Loews to park, but they turned me away so I paid $25 dollars a night to park at the Holiday Inn 2 blocks away. Unbelievable! I would not recommend The Hotel California at all. It is a rinky dink operation and way more money than it's worth.

  • Date of stay August 2007
  • Member since September 19, 2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Joe Walsh, Guest Relations Manager
(Management representative)
Oct 16, 2007
The Hotel California is a special place. If you want big, fancy and high priced, we are not it. If you want a REAL California experience, The Hotel California is it – Hence the name. However, we are ORIGINAL California as well. That means, small, cozy, great location and natural – no air conditioning when you’re located on the BEACH! Unfortunately, in such a prime location, parking is a premium. Sometimes we have enough parking, sometimes we don’t. Parking spaces on site are available on a first come-first serve basis. If all of the spaces are full on-site, we have alternate parking available at other nearby hotels. We try to communicate that, but sometimes it seems we do not. Our parking is far below the going rate, but it has some give and take associated with it. All in all, it’s a pretty good deal.

I have discussed the credit card charges, keys and other comments with the hotel staff, and we making some changes to correct those issues. I feel confident that our future guests will not experience the same problems.

Again, I am sorry these folks had a bad experience, but I think we have made some changes and are better because of it.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $267 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hotel California Also Known As

Address: 1670 Ocean Avenue, Santa Monica, CA 90401