You can check out, but you can never leave because they keep charging your credit card! Besides the fact that this hotel completely misrepresents itself, they charged my credit card for a future reservation I cancelled three weeks in advance as I checked out from my first experience,AND I am having to go through a credit card dispute process to retrieve my money! The manager and staff are rude and inept. I stayed there three noisy, hot nights ( no air conditioning) and had to ask for clean towels and additional toilet paper. The windows would not open from the inside, but easily opened from the outside! Not a very secure feeling! Each night when my key wouldn't open my door, I had to go to the front desk to get my key re-magnetized! I was told I could park for $15 a day, but no one told me there would not be any parking spaces! I was instructed to go next door to Loews to park, but they turned me away so I paid $25 dollars a night to park at the Holiday Inn 2 blocks away. Unbelievable! I would not recommend The Hotel California at all. It is a rinky dink operation and way more money than it's worth.