This is a lovely hotel with two very different wings. We stayed in the Ocean Tower. The room was rather small, but was very well appointed, with a small balcony and beautiful ocean views from our upper floor room. The bathroom was small but very nice, and, as another reviewer mentioned, strangely had a louvered, rather than solid door. The service was impeccable: the bellhops, valets, and room service personnel were all extraordinary. The location is great: the lively Third Street Promenade with shopping and restaurants is just steps away, the very wide beach is across the highway but access is down a steep staircase. Only a 10 minute walk, but not one I would have wanted to do with small children or carrying a lot of beach gear. Our only disappointment: it took far too much effort on our part to get an error on our bill corrected.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.