wife and I stayed here for 4 nights end of november 2012. Good position to beach and shopping but definitely not 5 star. Bell staff were good, Kaitlin at reception was exceptional, however concierge Azar was the most unhappy and abrupt person we met in the states over 2 weeks vacation, which was a bad look for a suposed first class hotel.Fig restaurant is a little expensivefor our thoughts. Room was lovely but still missing the mark. The pool is on the shadey side of hotel, so area was very cool and uninviting. Sorry fairmont it is back to Hilton chain for us!