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“At the Santa Monica Pier” 3 of 5 stars
Review of Wyndham Santa Monica At The Pier

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Wyndham Santa Monica At The Pier
3.5 of 5 Hotel   |   120 Colorado Avenue, Santa Monica, CA 90401 (Santa Monica)   |  
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Ranked #22 of 34 Hotels in Santa Monica
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“At the Santa Monica Pier”
3 of 5 stars Reviewed 2 days ago NEW via mobile

The one great thing about this hotel was the location. When they said they were at the Pier they meant it. It is also within walking distance of the Promenade, which is wonderful. The room furnishings were average. Our room had a wonderful view of the ocean but we could not fully enjoy it because the windows were absolutely filthy. Vallet parking is $37 a day so be ready for that cost.

Stayed May 2015, traveled with family
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57 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hong Kong, China
Top Contributor
67 reviews 67 reviews
13 hotel reviews
Reviews in 21 cities Reviews in 21 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The location is as brilliant as it sounds, with shops, the beach and the pier within 5 minutes. Refurbished common areas, the bedrooms are a little more dats but have all the basics nailed - king size bed, free wifi, coffee maker and toiletries in the room. There is room service but it's limited to salads/sandwiches and the odd burger in a takeout box rather than a full menu/service. There's also a $5 delivery charge so it really adds up with tax and 20% gratuity included. Breakfast is a la carte only - service can take a while if there are more than a few tables, but there are also muffins, snacks, and coffee on sale at the front desk. The staff here are brilliant - Mahmoud at the front desk went above and beyond to help us. Would definitely stay again.

Stayed April 2015, traveled on business
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Atlanta, Georgia
Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 3 days ago NEW

My wife and I spent a weekend at his hotel after attending my niece's wedding. We enjoyed our 2 night stay in this very well located hotel where anything was just within walking distance. The room was spacious and comfortable and the front desk people were very warm and friendly. We will definitely recommend this hotel to our friends and relatives, and we will stay here again when we come back to visit.

  • Stayed May 2015, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
montana
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 3 days ago NEW

The Wyndham Santa Monica at the Pier was a great place to stay for a night at the ocean. It is moderately priced compared to the other hotels in the area. The valet service was very helpful and nice, and the front desk staff was also great upon check-in. We loved the room. We were on a 10-day vacation in SoCal in 4 different hotels and cities and the pillows at this hotel were the BEST ever! We really enjoyed the complimentary beach cruiser bikes since we are rewards members and the location to the pier and beach were very convenient.

There were only a few downfalls to the hotel: We are very early morning risers and wanted more coffee for our room and the desk clerk said he was alone and we would have to wait over an hour until he could get us more coffee. We expected more of a view from our room. There is no "full" ocean view so if you book on a site that boasts "ocean view," note that it is only partial. We were really surprised that there was no complimentary snacks/beverages in the entrance upon checking in. Most of the upscale hotel offer their guests some cookies/beverages. Lastly, I think the $36.00 per day for hotel guests is pricey.

  • Stayed May 2015, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Director of Rooms at Wyndham Santa Monica At The Pier, responded to this review, 2 days ago
Dear Mark H,
Thank you for sharing your stay experience with us as we truly value your feedback. I'm so happy to hear that our Valet and Front Desk teams were able to provide you with wonderful service. Your comments about not receiving additional coffee will be discussed to ensure this does not reoccur. We hope to see you back with us in the near future.
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Reno, Nevada
1 review
5 of 5 stars Reviewed 4 days ago NEW

I just recently stayed overnight at this hotel before traveling to LA. Moe, who worked at the front desk, was very helpful in giving us information about the area to include tour information. He spent a lot of time with my party discussing options for us. He was friendly and I asked for a comment card because he was so helpful!! Kudos Moe, you are a company asset and they are lucky to have you.
The room was very nice, clean, and it had everything we needed. Nice hotel!!
Jennifer

  • Stayed May 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ahmed S, Director of Rooms at Wyndham Santa Monica At The Pier, responded to this review, 2 days ago
Dear Jennifer J,
On behalf of the Wyndham Santa Monica I would like to thank you for your five star review. I'm thrilled to hear that you went out of your way to specially thank Moe at our Front Desk. I will be personally recognizing him for his efforts in ensuring you had a memorable stay and enjoyed the many attractions Santa Monica has to offer. We hope that you will choose us on your next visit.
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Additional Information about Wyndham Santa Monica At The Pier

Address: 120 Colorado Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Wyndham Santa Monica At The Pier 3.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Wyndham Santa Monica At The Pier hotel boasts a premier location in one of the most charming ocean-side cities in the U.S. With iconic attractions like the Santa Monica Pier and Beach just steps away, as well as easy access to corporate locations like Vidal Sassoon Academy, and Red Bull North America, leisure and business travelers alike will want to make this hotel their first choice for accommodations in Santa Monica.Those who enjoy staying active while on the road can work out any time of day or night in the fitness center, while the heated outdoor pool provides the perfect setting for unwinding and soaking up the warm southern California sunshine. Windows Restaurant serves American favorites for breakfast and dinner. Each of the 132 smoke-free guest rooms has been designed with ultimate comfort and functionality in mind, and feature upgraded extras like ergonomic work stations and free Wi-Fi. Guest room amenities also include a 32-inch flat panel TV, plush pillow-top bedding, in-room safe and room service, while some rooms also boast an ocean view. ... more   less 
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Also Known As:
Holiday Inn Santa Monica Beach At The Pier Hotel Santa Monica
Santa Monica Holiday Inn

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