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“The air conditioning was broken so the lobby and rooms were...” 3 of 5 stars
Review of Wyndham Santa Monica At The Pier

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Wyndham Santa Monica At The Pier
3.5 of 5 Hotel   |   120 Colorado Avenue, Santa Monica, CA 90401   |  
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Ranked #21 of 34 hotels in Santa Monica
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201 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Las Vegas, Nevada
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Well had a couple days of work and decided let's go to Cali. Wasn't really sure where I wanted to stay but wanted to be next to the beach. Love the Santa Monica area very beautiful and great place for a couples weekend!!!! Very comfortable stay bed was great and short walk to beach. Only part was parking valet was $36 dollars so I parked across the street in self park which was $14 daily. Hey that $22 went to my drink tab but overall great stay would suggest to any nor looking to visit Santa Monica!!!

Room Tip: Don't wait to last minute to reserve because it can become costly for you because of proximity...
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, Ny
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 3 days ago NEW

You're paying for location, which is a block from the Santa Monica Pier. The location is excellent and very convenient. The hotel is a bit shabby. The lobby and carpet in the hallways is outdated and feels a bit like a cheap motel. The elevators are slow and many times I had to call them many times. On my floor, there was a discarded room service tray that sat in the hallway for hours despite cleaning crews being on the floor. Many guests smoke in the stairwell by the elevators, creating an ashtray smell when you get out of the elevator. The room was fine but I had rust in the water when I turned on the shower each morning. The staff was friendly and generally quick. Note that parking is about $36 per day, which is steep considering you have no choice to park yourself on site.

  • Stayed July 2014, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Paul, Minnesota
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I booked this room to be close to the pier and indeed the pier is just a block away. The room was clean and comfortable. They won't allow a roll-away so if you need one you will be in trouble. The pool is in a weird location - feels like it is in the middle of the Santa Monica freeway and you have to cross the garage area to get to it. Parking was great - one fee and you have unlimited in and out! Employees are really friendly and helpful. Subway and McDonalds right across the street which is super convenient.

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lower Gwynedd, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This was the best place and close to everything I wanted to see! The staff were smiling and friendly and helpful! I would stay here again next time I travel to LA

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

We booked our reservation way in advance so the hotel can tell us at our arrival day that the hotel was overbooked. The staff did not help us. We arrived at 8PM and waited until 1AM for the hotel to find us a hotel near by. The staff on duty promised to pay us a taxi The Staff sent us to the Marina del Rey Hotel Doubletree, when we arrive at Marina del Rey Hotel with the Taxi the hotel sent us on (WHICH they never paid or gave us any money), The Hotel Marina del Rey was sold out!!!!!!!. This was very irresponsible of Wyndham Santa Monica to sent us to a Hotel that was sold out already. We returned to the Wyndham and Wyndham did not help us at all to resolved this matter even though we have prepaid in full thru Expedia. We ended up sleeping in the Lobby!!!!!!! with a CHILD!!. We lost our prepaid City Tour Next morning with Starline Tours. We ended up staying at the Sheraton Gateway Los Angeles and we ended up paying a more expensive City Tour and they didn't care. We paid Taxi twice which they promised to refund and they didn't.

Great Location, but the staff was helpless and the ended messing up part of our vacation. Never will return or either consider booking at this hotel again.

Juan Janavel

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Wyndham Santa Monica At The Pier

Address: 120 Colorado Avenue, Santa Monica, CA 90401
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#10 On the Beach Hotel in Santa Monica
Price Range (Based on Average Rates): $$$$
Hotel Class:3.5 star — Wyndham Santa Monica At The Pier 3.5*
Official Description (provided by the hotel):
The Wyndham Santa Monica At The Pier hotel boasts a premier location in one of the most charming ocean-side cities in the U.S. With iconic attractions like the Santa Monica Pier and Beach just steps away, as well as easy access to corporate locations like Vidal Sassoon Academy, and Red Bull North America, leisure and business travelers alike will want to make this hotel their first choice for accommodations in Santa Monica.Those who enjoy staying active while on the road can work out any time of day or night in the fitness center, while the heated outdoor pool provides the perfect setting for unwinding and soaking up the warm southern California sunshine. Windows Restaurant serves American favorites for breakfast and dinner. Each of the 132 smoke-free guest rooms has been designed with ultimate comfort and functionality in mind, and feature upgraded extras like ergonomic work stations and free Wi-Fi. Guest room amenities also include a 32-inch flat panel TV, plush pillow-top bedding, in-room safe and room service, while some rooms also boast an ocean view. ... more   less 
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Also Known As:
Holiday Inn Santa Monica Beach At The Pier Hotel Santa Monica
Santa Monica Holiday Inn

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