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“Great stay in Santa Monica” 4 of 5 stars
Review of DoubleTree Suites by Hilton Santa Monica

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DoubleTree Suites by Hilton Santa Monica
3.5 of 5 Hotel   |   1707 Fourth Street, Santa Monica, CA 90401-3310 (Santa Monica)   |  
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Ranked #9 of 34 Hotels in Santa Monica
Certificate of Excellence 2014
Canberra, Australia
Contributor
19 reviews 19 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
“Great stay in Santa Monica”
4 of 5 stars Reviewed October 29, 2013

Enjoyed our recent stay in Santa Monica and this hotel was just a short walk from all of the shopping, the pier and the beach. It was nice having the suite to spread out in at the end of our trip as we'd done quite a bit of shopping and had big suitcases to pack and organise. The extra room was very welcome. The warm cookies on offer at the front desk are certainly a nice touch.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, November 1, 2013
We receive a lot of favorable comments regarding our location and spacious suites; nice to know that you also enjoyed our signature chocolate chip cookie.
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1,482 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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Washington
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
Reviews in 16 cities Reviews in 16 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed October 25, 2013

We had a King Suite which was very comfortable. Very spacious, comfortable bed & large bathroom. There is a nice area between the bedroom & the bathroom where you can get ready in the morning, freeing up the bathroom for whomever you are traveling with.
We enjoyed our stay here & would stay again.
My husband loved the warm cookies you receive at checkin! :-)

Room Tip: King Suite was very comfortable, lots of room & extra space to get ready outside the bathroom ar...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 28, 2013
Always reassuring to read that our valued guests enjoyed the comfort of our suites along with the Doubletree cookies. Thank you again for your business.
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Plymouth, United Kingdom
Top Contributor
76 reviews 76 reviews
14 hotel reviews
Reviews in 32 cities Reviews in 32 cities
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed October 20, 2013

We found the Double Trees to be very well situated for exploring the sights in and around Santa Monica. Just a short walk from the pier and beach, shops, restaurants and everything else the area has to offer.

The rooms are well set out, generous in size, comfortable , clean and well equipped. The staff are friendly and extremely helpful. Parking is expensive, but use the city hall parking just across the street for only 5 dollars a day and you will be saving a fortune!

Stayed October 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 23, 2013
Always nice to read that our property and location fit your needs for exploring all that Santa Monica has to offer.
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Top Contributor
72 reviews 72 reviews
19 hotel reviews
Reviews in 30 cities Reviews in 30 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 19, 2013

Our toilet leaked and even after reporting it nothing was done. When we checked out and we again reported it, there was no real apology or any effort to resolve our unhappiness about having a wet bathroom floor constantly for our whole stay. Parking is expensive, you can only valet park it and they expect a tip every time they get your car for you, so get it in and out three times a day, that is three tips which gets very expensive quickly when you are also paying valet parking. It is in a good location and is a lovely hotel but these things overrode our satisfaction with the Hotel. We probably wouldn't stay here again and we are Hilton Honors members.

Room Tip: High floor
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  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 23, 2013
Truly regretable that we missed the opportunity to turn a negative into a positive -- you have our apologies. Due to several comments such as your regarding the cost of parking, we have just recently lowered the price; in addition, we do not charge for WiFi anywhere in the hotel -- it is complimentary.
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sydney
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 18, 2013

Easy walk to everything. Nice quiet suites. We had two between four (2 adults and 2 teenagers) but one would have been enough. We were able to leave our luggage in storage as we had a late flight out. Would recommend.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 23, 2013
Thank you for your business and recommendation.
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Ascot, United Kingdom
Top Contributor
375 reviews 375 reviews
92 hotel reviews
Reviews in 135 cities Reviews in 135 cities
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed October 17, 2013

We stayed two night at the Double Tree, and had a great time, grat location in Santa Monica

Top Tip: The valet parking is extremely expensive, you can park at the public car park accross the street for $5 per day

Location is great, only a few minutes walk to the beach or to 3rd street resturants and shops

Check in was fast, and my partner loved the cookie, she kept going back for more

We had a Suite, which was huge, there was a couple of problems with the wardrobe door, but when reported to the front desk, they immediately got maintenence to sort it.

We had everything we needed in the suite, two TV's fride and microwave, everything clean and in good condition

It was a little expensive, but probably par for the course in Santa Monica

Loved the stay

Room Tip: The suites are huge
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  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 23, 2013
We get a lot of favorable comments about the power of the cookie, glad we didn't disappoint. We are one of the few hotels that still offers complilmentary WiFi throughout the property -- it helps to offset the cost of parking,
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Oregon, United States
1 review
5 of 5 stars Reviewed October 17, 2013

I received a free upgrade to HHonors, when I checked in early and no other rooms were free. The suite was spacious, clean, the bed very comfortable. It took a while to get the room temperature adjusted (and find the thermostat). The location is excellent, the Santa Monica Pier and the shopping promenade (along with bars and restaurants at night) are only a 15min walk away. Definitely recommended!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, October 23, 2013
Very encouraged that you received a free HHonors upgrade, it's just one more way we say thank you for your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Santa Monica

Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Monica
#6 Romantic Hotel in Santa Monica
#7 Business Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica

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