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“Very Pleasant” 4 of 5 stars
Review of DoubleTree Suites by Hilton Santa Monica

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DoubleTree Suites by Hilton Santa Monica
3.5 of 5 Hotel   |   1707 Fourth Street, Santa Monica, CA 90401-3310 (Santa Monica)   |  
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Ranked #9 of 34 Hotels in Santa Monica
Certificate of Excellence 2014
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Very Pleasant”
4 of 5 stars Reviewed July 15, 2013

The rooms were clean, and large with a separate bedroom - nice for a family! The staff were very helpful. It was nice having free WIFI, but paying for the parking at the hotel got to be expensive. The hotel was within walking distance to the beach, but it was a little further then expected.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 22, 2013
Thank you for your kind remarks regarding that "the rooms were clean . . . and the staff helpful". We receive a lot of validating comments about the free WIFI, glad you also found it to be a positive.
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1,482 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (210)
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English first
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 15, 2013 via mobile

Stayed here for 4 nights. Its is a fairly nice place. The rooms are a good size and the staff are friendly.

By world standards though it is a bit average.

One thing that was handy was being able to do your own laundry. My total trip has been s month long and i have mainly stayed in 5 star hotels where laundry costs a lot! So this was a great feature.

Location is a little far to walk to third st if you are there when it is very hot.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 22, 2013
Encouraged to read that you found our "rooms are a good size and the staff are friendly" -- we're working to make our property world class . . .
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Oslo
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 15, 2013

it was a nice hotel, nice rooms and good service. Not too far from beach, pier and shopping, around 8-10 minutes walk. Safe area. Good parking on the other side of the street, if you dont want to use the valet service.

only cons is thin walls, if you have noisy neighbours, you will hear them. i heard my neighbours television. And if your room is on the backside, you may hear the noise from the cars on the highway.

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 22, 2013
Thank you for taking the time to let us know that you found the location provided you with a short walk to all of the attractions Santa Monica has to offer.
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Melbourne, Australia
Senior Contributor
44 reviews 44 reviews
36 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed July 13, 2013

Enjoyed staying in this hotel, with super sized room sectioned off with a powder room and bathroom. In a reasonably good location, you can walk to most amenities and is a shortish trip to the beach. Wifi was great, and staff were quite friendly. Room was great with a lounge, two televisions, block out curtains and good air-con. Nice sized bathroom. Only downer was the organised departure taxi which turned out to be a mate of the doorman that was 45 minutes late. We were not impressed.

Room Tip: Higher rooms are better.
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 15, 2013
Thank you for letting us know about your taxi experience. As we are constantly trying to improve our offerings, we will most definetly take the appropriate steps to correct.
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Staten Island, New York
Top Contributor
68 reviews 68 reviews
11 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 13, 2013

Accommodations were ideal for two adults and two teens. Easy on and off I-10 making travel to all of the sights convenient. Every single staff member helpful and pleasant especially Claudia (front desk) and Bryan (valet). Quick retrieval of car - always helpful with packages and general comfort. Very quiet hotel. Suite provided some privacy/space for family of four. Only negatives were daily call for towels for fourth guest but housekeeping was always quick to provide and less than reliable wi-fi (use late at night or very early morning hours otherwise constantly kicking out).

Room Tip: Upgraded to 8th floor for the view - nice to wake up to every day.
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 15, 2013
Encouraged to read that your accommodations were "ideal". It is very much appreciated that you took the time ro recognize your positive interaction with some of our team members -- thank you very much.
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Chicago, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 12, 2013

Easy to navigate!!!, to choose your hotel and to make your reservation of your hotel. We loved the reviews that were very accurate and helpful!!!!!!! I will definitely use TripAdvisor again for my next trips because it is very reliable and helpful.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 15, 2013
Alway reaffirming to read that we are as adverstised. Thank you for your patronage and for taking the time to let us know about your most recent stay..
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed July 12, 2013

Well situated hotel with good facilities on site. Rooms very spacious for our family of three. Overall very enjoyable experience for a fair price. Carparking rate is a bit steep but that is Santa Monica. Would return on next trip

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JDSmith1, General Manager at DoubleTree Suites by Hilton Santa Monica, responded to this review, July 15, 2013
Thank you for taking the time to share your positive experiences online -- very appreciated.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree Suites by Hilton Santa Monica

Address: 1707 Fourth Street, Santa Monica, CA 90401-3310
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Santa Monica
#6 Romantic Hotel in Santa Monica
#7 Business Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — DoubleTree Suites by Hilton Santa Monica 3.5*
Number of rooms: 253
Reservation Options:
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Also Known As:
Doubletree Suites By Hilton Santa Monica Hotel Santa Monica
Doubletree Hotel Santa Monica
Doubletree Santa Monica

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