I have stayed at the Huntley on business three times in the last year (from Michigan) and each time the hotel was exceptional in every way. I recently surprised my wife with a trip to Santa Monica for her big birthday and 3 nights at the Huntley. We travel a lot and said it was perhaps the best hotel she has ever stayed at. The entire staff was personable and attentive, our room was impeccable and the valet / check in experience was smooth. I have read other complaints about the decor of the hotel being too dark and I can say it perfectly reflects the boutique "cool" vibe of the hotel (I am an architect and design hotels)...once you enter your room and open up the window shades you see nothing but sunlight and the ocean. Friday and Saturday night was incredible up at the Penthouse ...the place was jammed with a wait for non guests just to go up. Wonderful quiet neighborhood around the hotel and the close proximity to the ocean and the Promenade make it a great place to start exploring. Bottom line - the hotel is one of kind and we will be back soon.