We stayed here for four nights in Sept. We booked a Premier Ocean View Room which was excellent and very comfortable. Beds really comfy (just what you need after a long flight), bathroom was spacious and very clean. Only issue which marred the room was that on the last day our air con started a very small leak (but which was fixed by the hotel quickly).
Restaurant is great, good food, great views, found staff to be helpful and polite, as were the staff on reception. As others have pointed out, there are queues which form on a Fri and Sat evening for the lifts, but the door staff let guests go to the front of the queue. One lift was out of action for the time that we were there - also a common theme in previous reviews.
There is also a small shop on the ground floor if you want to grab a cup of tea to take back to your room etc. In addition, there is a nice outdoor seating area. In short, we would happily stay there again!









