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“Little gem” 5 of 5 stars
Review of The Ambrose Hotel

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The Ambrose Hotel
3.5 of 5 Hotel   |   1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404 (Santa Monica)   |  
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Ranked #18 of 34 Hotels in Santa Monica
GreenLeadersGold level
Kokomo, Indiana
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Little gem”
5 of 5 stars Reviewed May 10, 2013

This is a wonderful Hotel. It is tucked away and easy to miss. It actually felt like a treasure to find. My wife and I stayed here for a quick get away and were sad to leave. The staff was very friendly and helpful. The decor is very nice. It almost feels like a spa hotel. The rooms had an Asian inspired feel with wood floors. Little fountain in the front area of Hotel was a very nice touch and even though it was close to the hospital it was very quiet. Breakfast in the mornings was served in a very warm atmosphere as well as tasty. Loved the tonics that were in the fridge to purchase in the rooms. Very refreshing.

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, May 13, 2013
Thank you, JoshuaB175 from Kokomo, Indiana... for your positive review and comments about the Ambrose hotel. Kokomo sounds a little " californian " !

We couldn't have said it better...

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strive to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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921 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
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English first
Sacramento, CA
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 7, 2013

The Ambrose Hotel in Santa Monica is a beautiful hotel and so, so fun! I stayed with my partner for three nights while celebrating my daughter's birthday and we couldn't have had a better time. The staff were super friendly and had lots of good suggestions for restaurants, bike rides, and walks in the neighborhood. The hotel is a beautiful building and it looks like a home tucked away on a side street off busy boulevards. The rooms are gorgeous, quiet and very comfortable. One of the best perks is that the hotel has bicycles for guests to use...for free!! We rode all over Santa Monica, on the beach bike trail and during one of our rides, we stopped at the Santa Monica Bike Center to rent two more bikes for my daughter and her friend. The bike guy at the Bike Center couldn't believe that The Ambrose had free bike use for their guests...he said that he didn't know any other hotel in the area that had that kind of wonderful services for their guests! The Ambrose is a perfect launching spot to explore other parts of Los Angeles, too( we went to the Farmer's Market, Melrose, Beverly Hills, a Dodger game)...but you will be SO happy to come back to your little gem of a hotel in Santa Monica after a long day of exploring!! We will definately be back to The Ambrose every time we visit Los Angeles!!

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, May 10, 2013
Thank you, janeanne24 from Sacramento, CA... for your positive review and comments about the Ambrose hotel.

We couldn't have said it better...

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strive to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado, United States
2 reviews
5 of 5 stars Reviewed April 29, 2013

The Ambrose hotel is beautiful and has so much to offer. The rooms are comfortable with the feel of home and the staff goes out of their way to make your stay even better. I loved the healthy choices for breakfast and the neighborhood is quiet and welcoming.The beach is within walking distance, there are so many great resteraunts within walking distance also. I have found my home away from home staying at the Ambrose Hotel. The rooms are big, the beds are comfortable and the location has so much to offer. Most of all, everything was clean!! I did feel at home and would have no trouble staying longer on my next trip. Thank you Ambrose!!

Room Tip: The Ambrose is close to almost everything you would want to do if you dont have a car or dont know t...
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, May 1, 2013
Thank you for your positive comments on the Ambrose Hotel.

Our first time guest's frequently find our hotel and instantly get to know our Southern California
" vibe" throughout the entire hotel, staff and accommodations... that easy, comfortable at home feel.

We strive to provide accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Monica, California
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed April 27, 2013

Surprisingly quiet (unexpected given the hospital across the way), with a neighborhood feel, this hotel actually feels like you're staying at a friends home, rather than a hotel. The TVs are in desperate need of replacing (they're the old fashioned kind), and if you like a soft pillow, bring your own (they offer a "feather" pillow, but it's not much softer than the one on the bed). Very nice to have free parking, wifi and breakfast, and also nice to have the complimentary car to the Promenade or the Getty or up to Montana Avenue (although that's a quick walk up the street).

I live nearby but had always been curious about this hotel since I advise travelers here on where to stay, so we did a weekend getaway and I thought this hotel might be a bit out of the way from the downtown area, but it isn't - not at all. It's quite convenient, in fact.

Interesting list of restaurants provided by the hotel (in the room, there's a thorough book of FAQs and insider info), although some of them have long closed, and some great places are missing from the list - it, too, needs updating.

Room Tip: Face the courtyard, overlooking the trees.
See more room tips
Green Features: Love that the hotel is Green, but should take one step further by providing filtered water rather than single-use plastic bottled water, for drinking.
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, April 29, 2013
Thank you yogachic so much for your positive feedback about the Ambrose Hotel.

We appreciate your research in finding us. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.

Your feedback makes it all worth it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lancaster
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 25, 2013

If you are looking for a small inn out of the hustle and bustle of LA, The Ambrose is the perfect option for you. Some of the plusses: walking distance to the beach (2 miles) and great restaurants, a delicious complimentary breakfast with delicious pastries, muffins, yogurt and fruit, quiet (did I say QUIET in LA?!), nice hotel staff, calming rooms and atmosphere....Convenient to the 405 and 10.

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, April 29, 2013
Thank you JuliefromLancaster so much for your positive feedback about the Ambrose Hotel.

We appreciate your research in finding us. We work very hard to deliver excellent service that is both warm and relaxed every day, for every guest, every stay.

Your feedback makes it all worth it
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dudley, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed April 23, 2013

We stayed here for a couple of nights, had our room upgraded so we got a little terrace area as well. The room was a great size, tv, wardrobes, desk two armchairs, massive beds. The bathroom was a nice size. The terrace was nice to get some fresh air in the morning.

The location is great too, the area felt quite safe and we had a good walk round. Parking was secure although either the cars are huge or the spaces are small! Either way we managed.

Possibly the only gripes I could have were the wooden floors in the rooms, bit slippy when walking around and I could definitely hear someone in the room above/next to us stomping. Also the bathroom door, being a slide door had a tendency to bounce back open again if you closed it quickly. Minor details in an otherwise perfect stay, the décor is lovely and always looked clean. Staff were helpful and friendly too.

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, April 24, 2013
We couldn't have said it better...

Thank you for your positive review and comments about the Ambrose hotel.

Our first time guest's frequently find our hotel and accommodations like their own home.
Our staff strive to provide service & accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
21 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 21, 2013

My husband and I spend five nights at the Ambrose Hotel and were very happy with our overall experience. Our room was fantastic - beds were comfortable and the room was very quiet; we didn't hear any noise from the hallways or outside. The breakfast was a nice touch. The complimentary shuttle was definitely one of the highlights of our stay there. The driver was very knowledgable about the local area and the service was prompt and efficient.

The hotel is a little bit of a walk from the main promenade/beach area, but in a quiet and safe area, so we weren't bothered by the bit of a distance to get down to the beach.

Overall, a lovely stay in Santa Monica!

  • Stayed July 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at The Ambrose Hotel, responded to this review, April 23, 2013
We couldn't have said it better...

Our first time guest's frequently find our hotel and instantly get to know our entire hotel, staff and accommodations like their own home.

We strive to provide service and accommodations that exceed our guest expectations on every visit, every day for every guest.

Your positive feedback makes it all worth our efforts.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about The Ambrose Hotel

Address: 1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404
Phone Number:
Location: United States > California > Santa Monica > Santa Monica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#11 Romantic Hotel in Santa Monica
#14 Family Hotel in Santa Monica
#14 Business Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Ambrose Hotel 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Ambrose Hotel. Unique . Influenced by design, yet also inhabits the sights, sounds and tastes of its surrounding neighborhood. Your Place. That warm feeling of being at home. In fact, the last thing we want to do is make you feel like a guest. Because truth is, we’re guest’s in your life… sharing space . Of something bigger. A memory. A stay experience. Luxury. With it comes authentic service and a feeling that you’re in a special place quite unlike anywhere else in Southern California, Santa Monica… or , the world. ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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