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“Good hotel” 4 of 5 stars
Review of The Ambrose Hotel

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The Ambrose Hotel
3.5 of 5 Hotel   |   1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404   |  
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Hotel amenities
Ranked #13 of 34 Hotels in Santa Monica
GreenLeadersGold level
Crawley, United Kingdom
Top Contributor
73 reviews 73 reviews
37 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
“Good hotel”
4 of 5 stars Reviewed November 29, 2012

Lovely designed hotel. Staff were friendly and breakfast was immense. We did have a room facing the road which did become a bit busy in the mornings especially as its across from a hospital and by traffic lights so does get quite busy. The hotel is a bit of a distance from the centre of Santa Monica but this can be easily walked. It was one of the few hotels I could find with free parking which is a huge bonus.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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817 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
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San Francisco, California
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 21, 2012

Very quaint hotel with super friendly staff and spacious, clean room. The rate includes breakfast, which is not to be missed. The breakfast has delicious croissants, muffins, and other baked goods as well as fresh orange juice and grape juice.

Pillows were a bit too hard for me, and the AC noise was a bit loud. But other than that, the room was quite comfortable and clean.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Athens, Greece
Top Contributor
94 reviews 94 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed November 15, 2012

This hotel is beautifully designed with elements of Japanese architecture and Art Deco furniture. It also has a Japanese garden. It has free Internet, a generous breakfast and free shuttle within Santa Monica. The staff is very friendly. My stay in this hotel was thoroughly enjoyable.
Olga

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed November 12, 2012

this was our second visit to the hotel. Both times it was the location for a long weekend away. Both times the staff made us feel welcome. The rooms are nicely appointed, clean and roomy. The continental breakfasts were large and delicious. The location is quiet yet close enough to local restaurants and shops.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New York City, New York
1 review
3 of 5 stars Reviewed November 12, 2012

When we stayed here my daughter brought her stuffed animal that she loved so much. I called the hotel 4 times and the staff said that they couldn't find it. But I knew we left the stuffed animal there and that they could probably find it. It was unfortunate that we lost the stuffed animal and my daughter was very upset. The hotel staff did not take the issue seriously and did not really do much to help us in this situation. The hotel does not have an adequate lost and found program.

Stayed November 2012, traveled with family
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John S, General Manager at The Ambrose Hotel, responded to this review, November 13, 2012
We are very sorry about your daughter's lost stuffed animal. I can assure you that we did take your loss seriously and attempted to find it to no avail. Our executive housekeeper personally checked your room and moved the furniture to try and locate it. We also checked with our outside laundry service to see if they had found it in the linen. Please be assurred that the hotel took your situation very seriously and we did our best to assist you.
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Eco-Oregonian
Senior Contributor
40 reviews 40 reviews
17 hotel reviews
Reviews in 25 cities Reviews in 25 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 6, 2012

From the warm personal greeting upon arrival to the "We look forward to your next visit" on leaving, this was a class act. The location is quiet. In fact, it's so quiet we hit Whole Foods and had a beautiful wine and cheese evening on our private patio, complete with a gas fireplace and cozy bathrobes! The breakfast was a delicious surprise: organic (and gorgeous) strawberries, Starbucks coffee and fresh baked croissants. Does it get any better? The only small item of note is the hotel is a bit "worn" in places like the carpets but it certainly wouldn't stop me from returning to this little gem.

Room Tip: Tip: Ask for a room with a private patio and fireplace!
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  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Clarence Center, New York
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 5, 2012

My wife ande I travel a lot.

We stay at a lot of hotels and hotel chains; we have become very used to the typcial amenities associated with most hotels.

Imagine our excitement when we came across this true gem of a hotel, nestled in the Heart of Santa Monica! The foyer is open and eclectic; the breakfast station adjecent to the front desk is warm, invting, and homey. Each guest room exudes an old world charm; oh - and the beds are extremely comfortable! And parking is super easy - they have an easy-access underground parking area.

The best part of this hotel is the extreme hospitality and friendliness that the staff provides. They are all warm, genuine, and helpful. After staying here for just a few days, we felt like we were family!

The workout room is nice as well: even has free weights. Not always easy to find in hotels these days. Also has a great conference room area; we plan to use it the next time we stay here in March, as we have several meetings that we will need to set up for...


We will be back!

Room Tip: Ask for a room with a balcony!
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  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ambrose Hotel

Address: 1255 20th St, at Arizona & 20th Street, Santa Monica, CA 90404
Phone Number:
Location: United States > California > Santa Monica
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in Santa Monica
#9 Romantic Hotel in Santa Monica
#9 Business Hotel in Santa Monica
#13 Family Hotel in Santa Monica
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — The Ambrose Hotel 3.5*
Number of rooms: 77
Official Description (provided by the hotel):
The Ambrose Hotel. Unique . Influenced by design, yet also inhabits the sights, sounds and tastes of its surrounding neighborhood. Your Place. That warm feeling of being at home. In fact, the last thing we want to do is make you feel like a guest. Because truth is, we’re guest’s in your life… sharing space . Of something bigger. A memory. A stay experience. Luxury. With it comes authentic service and a feeling that you’re in a special place quite unlike anywhere else in Southern California, Santa Monica… or , the world. ... more   less 
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Also Known As:
Ambrose Hotel Santa Monica

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